Liebherr Home Appliances Great Britain  Avis 

The fridge is a good appliance. My only complaint is the shelves are a little difficult to move around and are not easy to get stable whilst doing that. Everything else is fantastic. It let's me know if I don't shut the door properly and is quiet and efficient. I have not bought from this brand before but will definitely consider it next time I need a new appliance. I inadvertently missed an offer when I activated my warranty. They noticed and put it right for me and notified me it was now active. I don't know many companies who would do that for a customer so that is enough for me to recommend them.

Freezer purchased specifically to have in the garage. Wouldn't switch on to start with but eventually, more by luck than judgement, the panel accepted my "press". I won't install the app - I just want a freezer plugged into a socket with no internet access! Serial panel poorly positioned (difficult to access in order to register guarantee). This needs to be positioned higher up where it can instantly be seen. Top drawer is difficult to use for shorter people (I am 5'3") as it needs to be fully pulled out (heavy when full) to get anything out. Should either be open fronted or have a pull down front flap.
Those are the criticisms but generally it is sturdy and well made and comes with a 10 year guarantee. We've had a Liebherr wine fridge for years and so we like the manufacturer.
Good customer service when I registered the guarantee and it wrongly gave me 2 years rather than the 10 advertised. Sorted out quickly.

Our integrated Combi fridge had been wrongly installed by a third party. The kitchen manufacturer had replaced the designated clips with which the door should be attached with a slider system. This broke. Lionel Valentine, Customer Service Administrator, came to the rescue. He was enormously helpful in providing advice and speedy help to resolve the problem, although it was not of Liebherr‘s making.

Initial contact through their website, really good clear instructions on how to register our new fridge for the complimentary 10 year warranty.
They followed up in less than an hour confirming all completed, really impressed. Will come back to update review after some months using the fridge

Very good product (CNsfd5703) with a very fast reply to my registration for the guarantee. I am getting on in years and had great difficulty in getting down to find ( behind the lower freezer drawer) and take down the required details.

Amazing experience!
I had problems with my product (fridge) being too tall for my lift. Customer service from Liebherr (Monae) was amazing. Always quick to reply, reassuring me, giving me options, and keeping me updated about the progress of my order.
The guys from The Compliance Company ( delivery team) were professionals, they did such a great job, very polite, instructed me how to first use the fridge and register the product. They had to take it out of the box in order to fit in the lift, but they haven't caused a single scratch to the fridge or to the corridor walls. I am extremely happy about the service. I can’t thank enough for the service, communication, time and support. And of course the fridge itself it’s top quality, it came with 10 years guarantee.

Did not realise how poorly our old fridge freezer was operating until we purchased our new Liebherr model; one very minor criticism is that the operating instructions should have explained that when first switching on the freezer section temperature will be reduced before the refrigerator. Other than that, very pleased with product.

Fridge requires to be manually turned on everytime the power cuts out. I live in the countryside and have lost 3 loads of food so far. Soon the food lost will be more than this brand new fridge cost. They said they would send an engineer who originally called but has since ignored all texts. Not fit for purpose

Now the 8th of September and still no one has come to fix it

We needed a 140 cm high non standard cabinet fridge and this company supplied it through Barkers of Tarring. Service was superb delivered within 2 weeks and it is a very smart hi tech fridge.

This was bought on the basis it is German and has a reputation for.build and quality.
I bought the stainless steel CNSDC5203 which looks slick modern and expensive. Which it is. Hmmmm
The first fridge made different noises throughout the day and wouldn't shut up. I had yo get an engineer out and it was rrplaced with a new one.
The new one has rippling in the side outer casing and a few deeper dent like areas. The seals in the fridge and freezer have had corners very crudely cut. They are not the immaculate straight cuts and fits one would expect of a German premium brand.
The digital display has a gap of 3mm under it. When the panel is pressed the gap vanishes.
If i hadn't read up on this item and looked at it in someone's house. I would have thought it was Made in China or PRC?
The rippling on the sides outside and some clear dents look like they are from manufacturing.
I think they are using China to make the fridge freezers. I will have to check the manual to see if it actually is.
I was a bit deflated by my findings.
I had hoped this would be solid for decades.
At present the seals in the fridge and freezer seem to be coming away from the doors. A white line behind them.is getting bigger.
Be wary. This is not BMW or Mercedes quality 🤷🏾

I got fridge freezer 337 litter capacity. It is excellent size for both fridge and freezer. It runs very quite. I got 10 years free warranty .Excellent.

I have recently purchased the Liebherr Peak XRCst5295 Wine, Freezer and Fridge units. They look fantastic and are very quiet. Lots of modes to set (party, holiday etc). I have had an issue with one unit but Charlotte (Customer Service Team Leader) has been excellent, delivering the true meaning of customer service. I was also particularly impressed by Lionel V, both a credit to the company. I still have an on-going issue which I am confident will be resolved and I am very happy to have the peace of mind of a confirmed 10 year warranty on both appliances. Thank you Charlotte and Lionel for your exceptional customer service. It has been greatly appreciated and I hope Liebherr value you both.

We purchased our first Liebherr fridge/freezer some twenty years ago. It broke down a few months ago. We were so pleased with our first one, that we purchased another fridge/freezer and we are sure that it will be as good as our first one. we can highly recommend Liebherr's products.

After just 6 months of purchasing my Leibherr fridge freezer & wine cooler for almost £5000 the ice maker stopped working & could not be repaired.
More recently now that the product is out of warranty I have spent £100’s with sub standard “Leibherr approved” repairers only to be told the unit cannot be repaired or replaced.
The sub standard Leibherr repairers are totally inept & have no experience with the product which is followed up by a very unhelpful customer service department who although have suggested you pay over priced call out charges then start demanding you go get all the reports from each call out when they could quite easily do their job properly & collate this information themselves.

This has left me with a £5000 unit that is no longer fit for purpose that I’ve spent another £1000 on repairs & a lot of wasted time

My advise would be to stay well away from the overpriced Leibherr products & the terrible aftersales & customer service & buy a much more reliable product such as Meille Smeg or Bosh

M Earnshaw
28 June 2026

Generally happy with this fridge/freezer. Although larger than my old Bosch unit, this Liebherr actually uses less electricity. I've also noticed that fruit and vegetables stored in the drawer compartment in the fridge are keeping fresh for longer.
The downsides. The door magnets are very strong, requiring quite a wrench to pull them open, I'd suggest it needs lever type handles to release the doors away from the seals/magnets.
The activated carbon filter inside the fridge is recommended to be replaced every 6 months. Check out the price of these before buying this make fitted with these filters. The lowest price I could find for original parts was £21 each, that's £42/year. This negates any running cost savings.
Salesperson I spoke to said these could be washed out rather than replaced.... wrong, they can't.
Otherwise all fine.

I had difficulty in registering my appliance for warranty on line. This was promptly sorted out by a most helpful Liebherr representative over the telephone. Well done Mary.

I bought a separate stand alone fridge and freezer from Liebherr. After 6 month the freezer began loosing temperature, setting off the alarm at all hours and generally not working properly. Since then I have had 5 engineer visits and countless hours on the phone with both Liebherr customer service who so far have refused to escalate my issue to a manager, or solved the problem and their engineering contractor who constantly blame Liebherr.

For a freezer which cost £1200 the customer service is pathetic.

I would recommend anyone thinking of buying a Liebherr appliance to reconsider. I will never purchase from them again.

My old freezer failed in May 26 and was replaced by a Liebherr model SIFNdi4155. The Liebherr system is vastly superior in every way, including being extremely quiet, & uses less power and comes with a 10 year warranty. Overall satisfaction very high.

Excellent support and advisor answered within minutes. Confirmed 10 year warranty and quickly answered some queries about my new freezer. It looks great, extremely well made and easy to unpack and install. Instruction manuals are well written and informative. Hopefully will give many years of good service.

Special things to Lionel Valentine who was extremely sympathetic and helpful during our installation process ... the Fridge itself is absolutely perfect and absolutely brilliant though giving some constructive feedback, I will certainly review the Quickstart guide and paperwork that comes with the Fridge as it really is just a complete waste of paper. I would probably point towards giving more detailed and user-friendly installation guides and manuals by pointing it to a QR code. Thank you to the team for helping us with our installation of our new Fridge.