H@ME & EAT Avis 

45
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Booked the Mother’s Day lunch here, it was supposed to be a 3 course meal & carvery with a pianist . We waited over an hour for drinks, after 90 minutes starters still hadn’t arrived . Queued for the... Voir plus

Noté 1 sur 5 étoiles

Went in on Sunday 16th April at 12.20 looking forward to a nice meal after travelling from Northampton. The waitress told us there were no meals being served until 1pm, we were not asked to sit and wa... Voir plus

Noté 1 sur 5 étoiles

Really poor! Our server was lovely but everything else was shocking. It wasn’t particularly busy but we waited 20 mins to order - drinks turned up 20 mins later and coffees were cold. After 50 mins... Voir plus

Noté 5 sur 5 étoiles

Bishops stortford...... very strict (as they should be) with covid regulations but all done with good humour, great efficiency and professionalism. I feel very safe in very pleasant environment. Huge... Voir plus

À propos de l'entreprise

  1. Café

Écrit par l'entreprise

A one of a kind Restaurant, Shop and Hot Tub Showroom based in Bishop's Stortford, Hertfordshire.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

45 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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2,4

Tous les avis

(45)

5 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Poor service and sticky

Been here a few times in the past and it’s always been very good. Took my parents last Saturday for a late lunch.
At first they tried to seat us right beside a huge speaker, perhaps they thought we could all sign and didn’t want to have a conversation.
Found a quieter spot and began to look at the menus, there were only about three other groups at other tables so not very busy . The table was filthy and sticky and we were going to ask for it to be cleaned but decided to just leave. First impressions and all that.
This place has gone down hill and I will never be returning.

24 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Sunday lunch - not.

Full disclosure: before the lockdowns I was number one fan at Home and Eat. Breakfast most days, weekend lunches. Loved the quirkiness and friendliness of the staff. Sadly, since opening up again it’s all changed for the worse. Yesterday was very probably the final straw. Having booked for a small family Sunday lunch, we arrived on time and were “welcomed” by a surly girly whose thought bubble (“I’d rather be anywhere but here right now”) was just a bit too obvious. There were plenty of young staff in there looking very smart in their shiny new uniforms, ostensibly “led” by a smiley, slightly older lady who was dashing around to no obvious purpose. A couple sitting nearby were waiting (very) patiently to pay, and we were simply ignored. For twenty five minutes. (I’m a geek, I counted). Impossible to attract even the merest eye contact with a staff member. Rule number one in hospitality: friendly welcome, drinks order within 5 minutes. It was 2 p.m. and not even busy as England were playing Croatia. After said twenty five minutes of being apparently completely invisible, we upped and left. Guys, you have a shiny new website and booking system, but this is absolutely pointless if you’re going to treat customers like this. I was a £2k a year customer, but won’t be coming back again. There are much friendlier and more welcoming places to eat out in Bishop’s Stortford right now. Sorry.

14 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

We went to home&eat on Sunday 9th may…

We went to home&eat on Sunday 9th may for roast dinner advertised on website for 11.95. When we got there price was 14.50 it was so disappointing everything was so cold it was untrue.Do not go there for Sunday roast

9 mai 2021
Avis spontané
Logo de H@ME & EAT

Réponse de H@ME & EAT

Hi Anthony, firstly I'd like to thank you for your review and feedback.

In regards to the pricing structure of our Roast Dinner, the online price mentioned was our pricing prior to the previous COVID lockdown as an introductory price. Since re-opening from the 12th April we have had to raise prices slightly, due to being closed for 3 months, whilst still aiming to be competitive with other Roast Dinner Restaurants in the local area.

To confirm, your bill was suitably amended to the price of £11.95 per Roast Dinner in response to your feedback given upon your visit. This has now been amended across our online platforms.

Thanks again.

Noté 5 sur 5 étoiles

breakfast

Just want to say we had a lovely breakfast last sunday morning!
Your lay-out is wonderful now and so warm too- sitting outside!
Thankyou, see you again soon.
The Howard Family.

1 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Superb food and atmosphere

Superb food, the all day breakfast is the best. The courtyard is like sitting somewhere in the med. When the sun is out.The service exceptional, Mark is a superstar. Thank you. See you again soon.

21 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fabulous lunch with a friend today

Fabulous lunch with a friend today, made even better by the excellent service from the staff, particularly Mark who went out of his way to make us feel welcome and looked after. Cant wait to return. The Yard is the perfect spot for finally being able to meet up with friends.

20 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Lovely warm hot food

Went to collect some food today for a brunch. Was lovely and still very hot when I got back to Newport! Maybe you could deliver?!
Support local during these hard times!

7 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Just love this place

Just love this place. Food is always good. The staff are friendly and attentive and the covid measures are excellent. Really unusual gift ideas and hot tubs to drool over.

28 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Wow thank you

Wow Thank you so much for drawing my number to win the #youcouldwin competition last night
I look forward to collecting my road sign tomorrow morning

Home & Eat are fantastic
If locally worth popping in cuppa and food there too you wont regret it
If like me end up wanting everythink they sell in there

22 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic place to eat

Fantastic place to eat, excellent covid regulations. Mark at front of house is so friendly and makes you feel welcome and safe. He absolutely makes the place! 5 stars!!!

9 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Covid with a smile!

Bishops stortford...... very strict (as they should be) with covid regulations but all done with good humour, great efficiency and professionalism. I feel very safe in very pleasant environment. Huge praise to your 'front man' Mark who really deserves a gold medal for doing his job so well and in such a lovely manner. Well done.

28 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Local breakfast in bishop stortford

Had breakfast at home and eat with all the family food was amazing we was looking for somewhere local to bishop Stortford it’s a great spot and the staff are really friendly and helpful

23 septembre 2020
Avis spontané
Logo de H@ME & EAT

Réponse de H@ME & EAT

Thank you very much Lee, hope to see you again soon!

Noté 5 sur 5 étoiles

We visit almost every weekend and have…

We visit almost every weekend and have always been greeted by friendly staff. The food is great and it's an added bonus to get to have a look at all the little treasures inside. It's a one way system and all social distance measures work well.

See you the weekend 🙂⭐

Lyndsey, Dan and x2 kids

23 septembre 2020
Avis spontané
Logo de H@ME & EAT

Réponse de H@ME & EAT

Hi Lyndsey, we are glad you and family all enjoy it here and thank you very much!

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