Home Clean Service Aps Avis 

154
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Vi var nogen forsinket pga. tog forsinkelse fra Aalborg. Firma var vennlig og flexibel.De ventede omtrent 20 min. Vi setter stor pris for den flexibilitet. Holdet hos os var utrolig flink og de r... Voir plus

Noté 5 sur 5 étoiles

I recently had them cleaning our apartment and the work was great, at a fair price and they are easy to communicate with. They also took good care of special requests. Will book again in the future!

Noté 5 sur 5 étoiles

We booked Luis and Jeimy to come clean our sofa, which hadn’t been cleaned for over 10 years. They did an amazing job. They were super professional, efficient, and friendly. They confirmed the app... Voir plus

Noté 5 sur 5 étoiles

We have booked Home Clean Cph for their AirBnb cleaning while we were away on vacation. Communication during booking was easy and clear, they picked up the key as we weren’t home and sent pictures aft... Voir plus

À propos de l'entreprise

  1. Service de ménage
  2. aussi dans
  3. Maintenance immobilière
  4. Service d'entretien du terrain
  5. Service de ménage à domicile
  6. Service de ménage professionnel
  7. Services de nettoyage

Écrit par l'entreprise

Home Clean Service Aps tilbyder fleksibilitet, når det gælder booking. Vi har udviklet et online bookingsystem, hvor du nemt kan beregne din rengøring og booke en aftale. Vi værdsætter din tid og arbejder derfor altid med to medarbejdere pr. opgave for at reducere rengøringstiden i dit hjem. Vi ved, at mange arbejder hjemmefra, og det er vigtigt for os, at du føler dig tryg og tilfreds med vores service. Vi tilbyder professionel rengøring til huse, lejligheder, Airbnb-boliger, kontorer, bygninger, erhvervslokaler og meget mere.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(154)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great cleaning duo

We've used Home Clean Cph a few times. We were lucky to have Monica and Susan last time. We specifically booked them again today, they did an excellent yet again! Excellent service and good cleaning :)

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely satisfied

Very serious team, always making the apartment clean and tidy, and following instructions. Can totally recommend

31 janvier 2026
Noté 1 sur 5 étoiles

Aflyste dagen før juleaften

Aflyste dagen før juleaften, efter rengøringen skulle være påbegyndt. Begrundelsen var at den ene person der skulle være her var blevet syg. Hvorfor den anden person ikke dukker op og gør rent i den tid vi har bestilt og betalt for melder historien ikke noget om. Kun at de kan komme ud d. 30./12 i stedet for. Efterfølgende er det ikke muligt at komme i kontakt med dem. Og så undrer det mig også at chefen ikke smøger ærmerne op og kommer ud og hjælper med at klare opgaven.

23 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

good service

Not perfect, but good enough. Louis and his colleague (I'm sorry I've forgotten your name) worked very hard, without breaks and they followed my indication /request with politeness and kindness.

3 novembre 2025
Noté 5 sur 5 étoiles

Hurtigt, nemt og med skinnende resultat

Jeg ønskede at få rengjort min lejlighed, hurtigt, nemt og med skinnende resultat og det fik jeg :)
Der kom to personer og de fik rengjort hele min lejlighed, overflader, støvsugning, gulvvask, tog alt skraldet med sig og fik endda bugt med kalken på badeværelset ... stor success.

31 juillet 2025
Noté 3 sur 5 étoiles

Low quality cleaning

Compared to our last cleaning service, we do not feel the cleaners did as good of a job. There were still dust clumps in the bedroom, the cabinets were not wiped down in the kitchen or bedroom, and they arrived 30 minutes late. On top of this they knocked down a painting. We booked a longer session today because of how well the previous one went. That was a sadly a mistake.

12 juillet 2025
Logo de Home Clean Service Aps

Réponse de Home Clean Service Aps

Dear Jacquelyn,

Thank you for your feedback, we’re truly sorry to hear that this visit did not meet your expectations.

We’d like to clarify a few important points regarding your cleaning:

1. Our team indeed arrived around 30 minutes later due to traffic, which we deeply regret. However, the time was fully compensated, and they stayed the complete duration of your booking, exactly two hours, ensuring that no time was lost.

2. Regarding the cleaning, both team members followed the standard basic cleaning procedure, which does not include the inside of kitchen drawers or cabinets unless deep cleaning is specifically requested. However, all external surfaces, including kitchen counters, dining areas, windowsills, and floors, were cleaned thoroughly. Even your dishes were washed, dried, and put away to help out.

3. As for the painting, it did not fall or hit the floor. One corner of the frame came loose while gently dusting it. This was explained at the time, and it was already slightly damaged before the service.

We truly value your previous positive experience with us, but we’re also human. If the property is heavily soiled, we do our very best within the time booked, but the final result is influenced by the condition of the space and the time selected.

Please note: if your home is very dirty, the cleaning duration and expectations may need to be adjusted accordingly. Booking a service is not just about paying for a time slot, it’s also about being realistic and consistent with the actual condition of the home.

Thank you for your understanding.

Best regards,
Home Clean Cph

Noté 5 sur 5 étoiles

Highly recommend

Home Clean CPH is very thorough, reliable and professional. We have been very happy with the cleaners who come every 2 weeks. The cleaners are kind and do a great job!

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great job on move out cleaning!

Home Clean Cph did an amazing job on my "move-out" cleaning with my apartment - both cleaning the apartment and the windows. They were quicker than I had expected and showed amazing attention to detail. I also appreciated the fact that they communicated regularly with me before and during the cleaning process. Very happy to recommend them to others!

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Great service - super professional. All my Airbnb guests loved the apartment and how clean it was. Thanks Home Clean 🙏

20 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Overall good Experiances

The cleaners broke a painting and a frame during cleaning which was frustrating. They offered to pay for a new one which is good but I would not want or expect things to be knocked off the wall during a clean

But overall a good experience

1 mai 2025
Logo de Home Clean Service Aps

Réponse de Home Clean Service Aps

Hi Fraser

Thank you for your feedback, and we’re truly sorry for the inconvenience caused during your recent cleaning.

Our team informed us immediately about the incident, including sending photos, and we also received your call regarding the broken picture frame. As we mentioned, we took full responsibility and offered to cover the replacement cost right away.

That said, we believe it’s important to consider the full context. Our team arrived on time and waited outside for 15–20 minutes until you arrived, due to a scheduling misunderstanding. Despite this, they carried out the full cleaning service with care and professionalism.

Regarding the painting during dusting, it's standard practice for our team to clean picture frames and shelves. If an item is not properly secured, accidents can happen. In this case, the damage was to the frame only, not the artwork itself.

We’d like to kindly remind you that we are not robots, we’re human, and while we aim to deliver perfect service every time, occasional errors may happen.

We appreciate your patience and understanding.

Best regards,
Home Clean CPH

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. They're fast, serious, and hard-working. I don't usually have to clean, and being able to make reservations is very convenient for me.

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great job!

They do a great job! I would highly recommend them. I love that you can book online.

16 mars 2025
Noté 5 sur 5 étoiles

Meget tilfredsstillende

Hele forløbet fra aftale til udførsel er gået uden det mindste bøvl. De har været utrolig søde til at besvare spørgsmål mm. Rengøringen var aftalt til 1,5 time . Vi er fuldt ud tilfredse med rengøringen hvor de nåede mere end jeg havde turde håbe på. De leverede til fyldest den beskrevne standardrengøring og mere til. Vi vil bestemt gøre brug at dem i fremtiden og giver dem de varmeste anbefalinger

8 janvier 2025
Avis spontané

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