Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Voir plus

Noté 5 sur 5 étoiles

Order was dispatched quickly and arrived well within the estimated timeframe. The item was excellently packaged, and communication throughout (via Shop app) was clear and consistent. A genuinely sm... Voir plus

Noté 5 sur 5 étoiles

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Voir plus

Noté 5 sur 5 étoiles

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it. Initially they... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

204 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Fast Delivery, Excellent Packaging & Constant Updates

Order was dispatched quickly and arrived well within the estimated timeframe. The item was excellently packaged, and communication throughout (via Shop app) was clear and consistent.

A genuinely smooth experience from start to finish. Very much looking forward to purchasing from them again.

26 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Ple1ase Please don't use this company,i…,.

Please Please don't use this company,i ordered two lamp base in soft light grey what arrived was two light green bases. I contacted the company and was told to send photos which I did. Two hours later i was contacted by a very rude lady who told me that they were grey and if i did not want them i could send them back at my cost .there is no way that this colour is grey.if they are selling them as grey they are wrong,and the picture on their website is also wrong.i feel that the company and the rude lady I spoke to are treating their customers badly. I will not use this company again and i warn others not to. I am not returning them because I have changed my mind but they were wrongly supplied and i don't think they should make me pay the return postage.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought a Unilite brand flashlight…

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They called me back in less than 24 hours and sent me a replacement within 48 hours. I didn't pay for return shipping. The experience was positive; they are trustworthy.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

beautiful moroccan style lights

Purchased 2 beautiful moroccan style lights from here. They arrived really quickly and were well packaged. The price was far cheaper than the same lights for sale on other websites. I would purchase again.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Purchased floor lamp which was the cheapest anywhere on-line. Excellent swift delivery. Highly recommended. Thanks

2 octobre 2025
Avis spontané
Logo de HomeLightsDIRECT

Réponse de HomeLightsDIRECT

Thank you for your review, we are pleased you are happy with your purchase. We hope to serve you again soon

Noté 5 sur 5 étoiles

Great Company, no issues !

This is my second order from this Company and I have no complaints. Great products, great price and quick delivery. Thank you 😊

10 septembre 2025
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you for your positive feedback, and thank you for your returned customer. We are pleased that you are happy with your purchases and with out service

Noté 4 sur 5 étoiles

Great customer service

My lamp arrived broken unfortunately. Emailed customer services straightaway with a photo. Got an email by return saying they had dispatched another one to me. It arrived today in perfect condition.
Excellent service all round.

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

under cabinet light unit

My order for an under cabinet light unit arrived within days of my placing the order on line. The unit was so well packaged there wasn’t any chance of it being damaged in transit.

Would highly recommend your company, thank you.

2 juillet 2025
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you for your review, we appreciate you taking the time to write your review. We are pleased your experience with us was positive

Noté 5 sur 5 étoiles

A specific lampshade was required and…

A specific lampshade was required and it was much cheaper here than elsewhere, no hassle at all, very straightforward to order and I received the lamp in mint condition a few days later , highly recommended efficient store thank you 🙏

12 juin 2025
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you for your review, we appreciate you taking the time to write your review. We are pleased your experience with us was positive

Noté 5 sur 5 étoiles

Excellent customer service

I ordered a light fitting online. The price plus postage was competitive.
On opening the package I found that there was a manufacturing fault with a component of the light. That evening I sent an email to their customer service address with photos of the problem. I received a reply first thing the next morning saying that they would send a replacement. They must have dispatched the new light straightaway because it arrived very quickly. Can’t fault the service.
The new light fitting was fine.

15 mai 2025
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you so much for your kind and detailed review! We're really glad to hear that our customer service team could resolve the issue quickly and that your replacement light fitting arrived without any problems.

We appreciate your understanding regarding the initial fault and are delighted that you're happy with the outcome. Thanks again for choosing us. We hope you enjoy your new light fitting

Noté 3 sur 5 étoiles

Purchased two lamps

Purchased two lamps, quality rubbish, plastic. On the picture they look so nice and effective, I have to say they were dearer at another store, I certainly wouldn't be happy if I paid £40 each.

24 mars 2025
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you for taking the time to leave your feedback, though we're sorry to hear the lamps didn’t meet your expectations. We aim to ensure all our product images and descriptions are as accurate as possible, and we're disappointed to hear you felt the quality didn’t reflect this.

We always want our customers to be happy with their purchase, so if you'd like to discuss a return or exchange, please reach out to our customer service team and we’d be happy to help.


Best regards,
Home Lights Direct

Noté 5 sur 5 étoiles

Thank you Lisa

A small hiccup in the beginning but dealt with efficiently and quickly by Lisa. Quality of goods were spot on. Thank you.

17 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Table lamps

Purchased 2 lamps before Xmas one shade damaged, Contacted company twice no reply. Reply apparently went into junk mail, so soon replied after sending an email. Problem solved.

10 décembre 2024
Avis spontané
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Réponse de HomeLightsDIRECT

We are sorry one of your items is damaged. Please contact us directly with your order and contact details to allow us to rectify this for you. If you have already contacted us about your issue, please check your junk/spam folder for our reply and let us know how we can contact you to get this resolved for you

Noté 5 sur 5 étoiles

great prices

great prices, friendly staff , fast delivery ,
will be going back ..............

31 décembre 2024
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you for your review, we appreciate your positive feedback and look forward to your repeat purchase

Noté 5 sur 5 étoiles

Osrick Tiffany lamps purchased and great customer service

Initially our lights were delivered with the incorrect fittings, however once we contacted Homelights direct they were as speedy as could be with getting rectified, the fittings had to be ordered from overseas however they continued to give me updates at what was happening all of the time. I'd commend them for their customer service certainly. the speed of delivery was good and the packaging used to protect the lamps extremely good and robust.
The lamps are really good and attractive, very happy with these and the price was the best I could find, we purchased two of the ceiling pendents and three of the wall lights. They really fit in with our living room decor and transformed the look with the nice colouring of the shades.

4 octobre 2024
Avis spontané
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Réponse de HomeLightsDIRECT

Thank you for your review, we appreciate your positive feedback

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