HomeLightsDIRECT Avis 

206
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent Prices and Service. I have now purchased two separate items (a floor lamp and then a table lamp) from HomeLights direct. Both were much cheaper than identical items from other suppliers (... Voir plus

Noté 1 sur 5 étoiles

I bought 14 Philips LED GU5.3 lightbulbs from HomeLightsDIRECT a few years ago, hoping to get good value for money. Learned to regret this - over the years realised that all lightbulbs were defectiv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Unilite brand flashlight that, for some unknown reason, wouldn't turn on. I was worried because it was my first time buying from Home Lights Direct, so I contacted customer service. They ca... Voir plus

Noté 5 sur 5 étoiles

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and... Voir plus

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

HomeLightsDIRECT is a Specialist Retailer of Quality Indoor Lights and Outdoor Light Fittings. Free Delivery on all UK Orders over £50


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(206)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Table lamps

Purchased 2 lamps before Xmas one shade damaged, Contacted company twice no reply. Reply apparently went into junk mail, so soon replied after sending an email. Problem solved.

10 décembre 2024
Avis spontané
Logo de HomeLightsDIRECT

Réponse de HomeLightsDIRECT

We are sorry one of your items is damaged. Please contact us directly with your order and contact details to allow us to rectify this for you. If you have already contacted us about your issue, please check your junk/spam folder for our reply and let us know how we can contact you to get this resolved for you

Noté 5 sur 5 étoiles

great prices

great prices, friendly staff , fast delivery ,
will be going back ..............

31 décembre 2024
Avis spontané
Logo de HomeLightsDIRECT

Réponse de HomeLightsDIRECT

Thank you for your review, we appreciate your positive feedback and look forward to your repeat purchase

Noté 5 sur 5 étoiles

Osrick Tiffany lamps purchased and great customer service

Initially our lights were delivered with the incorrect fittings, however once we contacted Homelights direct they were as speedy as could be with getting rectified, the fittings had to be ordered from overseas however they continued to give me updates at what was happening all of the time. I'd commend them for their customer service certainly. the speed of delivery was good and the packaging used to protect the lamps extremely good and robust.
The lamps are really good and attractive, very happy with these and the price was the best I could find, we purchased two of the ceiling pendents and three of the wall lights. They really fit in with our living room decor and transformed the look with the nice colouring of the shades.

4 octobre 2024
Avis spontané
Logo de HomeLightsDIRECT

Réponse de HomeLightsDIRECT

Thank you for your review, we appreciate your positive feedback

Noté 5 sur 5 étoiles

Agolada light

I purchased an Agolada up and down exterior wall light which after a few months the ‘up’ part of the light stopped working, after contacting the company they sent a replacement light to me without delay.

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

Excellent company.
I ordered two beautiful table lamps but the shades were a slightly different colour. I contacted customer services and they very promptly replied and sent out a replacement shade on the same day.

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service.

Received the order really quickly, great communication.
Would definitely order from them again.

5 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service by Lisa S

Lisa S in the customer services department was brilliant. I had a problem with a light that came direct from the manufacturer and Lisa was so professional and quickly sorted out my problem. I would definitely buy from Home Lights direct again. Thanks Lisa

3 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I’m so glad I found the Home Lights…

I’m so glad I found the Home Lights Direct website. Great range of quality products at very competitive prices. I purchased two Fumagalli lanterns and was delighted when they arrived on time as promised and will look great in our garden. Great service from Home Lights direct throughout.

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience, definitely recommend

Goods arrived and just as described. Great product and good service. Phoned the helpline as I had a concern and Helena in Customer Service helped me immediately. Great experience will use this company again

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Purchased two wall lights for the front…

Purchased two wall lights for the front of our house. Price was very competitive and delivery was quick. One light had an issue which was resolved the next day with no questions asked. I would happily buy from here again.

4 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service and quality items

The competitive pricing for quality products made me choose Home Lights Direct as a gift for my mum for her birthday. The Customer Service has been excellent with tracking details provided quickly and even phone calls too. The well packaged quality items arrived swiftly and having read the other reviews I know I'll have no issues if anything isn't quite right. I highly recommend this Company - they are amazing!

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

After sales care has been amazing.

We love our solar powered outdoor light, so, when we experienced some issues with the light not performing and holding a charge, I contacted Home Lights Direct and told them about it.
Initially they sent me a new battery. However, this didn't resolve the problem. I contacted them once more, and before I knew it, a replacement was on my doorstep.
I cannot believe how effortless this has been. The after sales care has been amazing. I simply cannot fault this company. I will be using them whenever I require lighting in my homer and garden. I do highly recommend!

22 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Light and shade arrived very quickly, excellent follow up…

Light and shade arrived very quickly after order. Despite being well boxed the shade was creased/damaged which showed when turned on. I emailed to explain, received a response within an hour to apologise saying a replacement would be sent, which arrived a couple of days later. All is now good and pleased/relieved by the after sales service. Thank you

9 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Good company to deal with

Firstly the choice of lighting was comprehensive. I was able to find what I wanted at a reasonable price. The delivery was prompt & the items well packed. I was also kept informed at each stage. I would use this company again.

5 décembre 2023
Avis spontané

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