HomeLoft United Kingdom Avis 

The chopping board I ordered at £150 was damaged and poor quality. I emailed them to register this and ask how to return it for a refund and received no response. I called them which was a UK telephone number but was a foreign call centre and was told they hadn’t received my email. I sent another email. I heard nothing. I called again and was told they hadn’t received my email again. Check the Refunds and Returns policy as it looks like it is written from google translate. Be careful of this company!

Great company. Ordered just before Christmas and order was delivered quickly following the festive break. Exactly what I was looking for. Very very pleased.

Product arrived fairly quickly, on Criticism is that every day I had spam emailed from shipping companies that had my name and address plus the actual order number on.

I ordered some goods and heard nothing for a couple of weeks. I then wrote a review and this was responded to. I was told I would get the goods within another couple of weeks. I had lost faith and asked for a refund which I have received.
If you are awaiting products, contact customer services.

Ordered what I thought was a UK-based product, only to find it was starting out in New Jersey! Even so, it was with me in only a few days. Great service, especially just before Christmas!

Great product, though it did come unexpectedly all the way from the US, meaning it missed Xmas.

item arrived quick and at an excellent price. Great company.

Goods are as described (and not available elsewhere) but take quite a long time to arrive

I ordered some chilli lights (order number: UK-HL#P90485182). I received a text message confirming that order had been received and I was informed that delivery would be around two weeks. I was shocked today 13th December, to find an email sent (in my spam email), confirming delivery on the 10th December (I ordered on the 2nd December), and left outside my back door. I was in all day on the Monday, and my back door is not very assessable. Unhelpful customer services, put phone down on me. I am now worried that this company is not legitimate. No communication from DHL.. the tracker was sent by homeloft? Please note an update on my feedback. Thank you I have received my lights this morning and in good working order.

Arrived well packaged and safe. It looks lovely but it’s a gift so I can’t say how it bakes.

Great service.well packaged, beautiful lamps, nice doing business with them
Cheers

I have placed an order at the end of August. We still have not received the product. I do not recommend ordering anything.
Order update November : the order was not shipped, the item was no longer available!

I came across this company whilst researching a product I wanted to replace. Firstly, the email address is invalid. Secondly, the item in question should be under £10 or less, they are advertising it for £45.60, reduced from £75. I do not trust this company one bit!
Be very wary before purchasing from them.

Lovely product. Bought it after seeing it at my friend's house.

Good price and good communication regarding delivery. thanks

Easy order and quick delivery!

Kept me updated on my purchase

Worth shipping experience ever. Over 30 days - product still not with me and then have heard it will have a US power supply/ plug when we use british. No way to get my money back currently - be very aware and do not order from this website!!