homematch.pt Avis 

After check-in instruction we were able to arrive in the apartment in Setúbal (Luxury Loft) Half of the apartment was ready for us the other half not: shower wasn't cleaned, bed was not made so no sheets and no towels. At the first moment we did not bother as delays can happen and we wanted to explore the area. While doing that we requested HomeMatch via Whatsapp to take care about those points. Apparently delay of sheets which will be fixed by the evening. Returning to the apartment in the evening after exploring nothing has changed. Tried to reach them by calling and writing - no reaction, not even a delayed reply. So we slept the 1. night without sheets and had no provided towels. Tried the next day several times again until finally in the evening someone picked up. They knew about our case and appoligized again and finally someone showed up with a bag of sheets and towles. So for a luxury loft you still had to make your own bed.
I was thinking about giving at least 2 stars as they were reachable at some point and our case got somehow solved at some point. But the ignorance and be taken unserious doesn't deserve one.
By the way: as nicely done the apartment was (new and modern) it was not worth to stay in that region. Filthy surroundings, construction work at 3am, mouse in the apartment and the worst the regular trains (passanger and container) just pass by underneath that even with windows closed you could not have a conversation inside. Also very hot in September, so curtains were closed most of the times. No fan provided even though there was an empty package displayed in the living room area. HomeMatch doesn't deserve a thank you for their service.

I've been renting a place in Setubal with this company and it's catastrophic, the pictures don't reflect the reality, the floor and the carpets are dirty even the wall is.
There's no air conditioner and its suffocating same in the bathroom you can not even open the door because there are cars everything in front on the neighbourhood and just in front of your door.
The neighbourhood is scary and the customer service is useless
I don't recommend this company and if you come to Setubal...never try to rent their appartment.

Via Booking.com een accommodatie geboekt.
Beco da Cerejeira in Montado Golf, vijf nachten voor € 1046,14.
De accommodatie wordt beheerd door Home Match Setubal. Vooraf betalen en geen restitutie. Bij aankomst bleek er van alles mis. Verwarming was afgesloten en we moesten het doen met een houtkachel die niet functioneerde. De sofa was nog drijfnat van het schoonmaken. Volgens de vertegenwoordiger een resultaat van één of andere orgie die hiervoor had plaatsgevonden. De eetkamerstoelen waren te vies om op te zitten. Veel sporen van katten op de stoelen en overig meubilair. Het gaf ons geen fijn gevoel en hebben de beheerder geïnformeerd. Vertrokken naar een hotel. De beheerder Home Match gaf aan bij Booking dat er een no show was en gaf geen goe gehoor op onze klachten. Lang verhaal kort, uitkijken met het boeken van dit adres. Ohja, en geld zijn we kwijt! Ook Booking gaf niet thuis. We konden € 25,- krijgen als we geen review zouden schrijven. Te gek voor woorden. Nooit meer Booking en zeker geen Home Match Setubal.