This is the third time we have used this company, and as on all previous occasions the work carried out has been excellent. Che arrived well before 8am on the days that he was able to work, he was pai... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dan and the rest of the team fitted and commissioned 24 panel system in less than 2 days. Everything was left clean and tidied up and all of the team were very polite and helpful, would definitely rec... Voir plus
L'entreprise a répondu
We had the ridge tiles on our roof removed, cleaned off and reset in mortar as the previous mortar had failed and was falling off the roof. The scaffolders arrived and were very efficient in erecting... Voir plus
L'entreprise a répondu
Team arrived on time as planned. They worked without needing much customer input. Job was completed within the planned timescale of 1.5 days. Worksite was cleaned up each day and all discarded materia... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de construction
- Entrepreneur en construction de conservatoire
- Fournisseur d'isolant
- Fournisseur de fenêtres PVC
- Fournisseur de portes
- Société d'énergie solaire
Écrit par l'entreprise
HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home. You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.
Coordonnées de contact
20 Tollgate , SO53 3TG, Eastleigh, Royaume-Uni
- 03300 577407
- info@homesmartinstallations.co.uk
- homesmartinstallations.co.uk
4,8
Excellent
1 k avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Very helpful start to finish
Very helpful start to finish, very detailed explanation of cost and returns from solar panels
Installation was done in a day and cleaned up after themselves, also very polite
23 juin 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Paul,
Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.
Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Excellent company
Every member of the Company understood my request and were very helpful. The two men worked very hard and were very thorough resulting in a perfect final job.
11 juin 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Magda,
Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new felt roof. I will pass on your kind comments to Matt.
Thank you for choosing HomeSmart.
Best regards,
Morwenna
HomeSmart Team
Having to install lintels made the job…
Having to install lintels made the job more complicated but all the installation with the different groups worked out well and was very pleased.
9 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Mrs Allen,
Thank you for your glowing review. We are delighted to hear that you are happy with your new windows including the installation of new lintels. Fantastic to also hear that you feel the various teams required worked well together to get the overall job completed.
We hope to welcome you back again in the future.
Best Regards,
Morwenna
Trustworthy
Have used Homesmart four times now and always happy with work. Efficient from beginning to end.
New gutters and facias, garage door, conservatory roof and recently , rear garage door and window.
Highly recommend!
3 juin 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Pat,
Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of your most recent window & door installation with us.
Thank you for trusting HomeSmart with your installation projects again.
Best Regards,
Morwenna
The HomeSmart Team
Réponse de HomeSmart Installations Ltd
Dear Terence,
Thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with the result of your new garage roof installation.
We hope to welcome you back again in the future for any further home improvements that you may decide upon.
Best Regards,
Morwenna
The HomeSmart Team
Homestart Installations were professional
Homestart Installations were professional from order to installation. Pleased with work completed which was within a few weeks of order and measuring and installation completed on date and time arranged
3 juin 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi,
Thank you for taking the time to write us a 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.
Thank you for trusting HomeSmart Installations with your project.
We look forward to welcoming you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Réponse de HomeSmart Installations Ltd
Hi David,
Thank you for your review. We are delighted to hear that you are happy with your new cladding. Thank you for your kind comments they will be passed on to your installaers.
We hope to welcome you back again in the future.
Best Regards,
Morwenna
The HomeSmart Team
The guys are very friendly.
The guys are very friendly.
Very efficient, would recommend them.
Well done.
1 juin 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Pam,
Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.
Thank you for trusting HomeSmart with your installation project.
Best Regards,
Morwenna
The HomeSmart Team
HomeSmart Soffit Installations
HomeSmart are very good at keeping in contact and letting you know of any scheduling changes. After agreeing to the work, it was only a week or two after that the date was scheduled in. I was also impressed with the available options for the individual parts, I was able to customise the look as I wished.
The work was carried out in a reasonable amount of time and looks very professional. It has definitely improved the appearance of my house. The installers were incredibly polite and cleaned up after themselves very well.
I’m very impressed with the work carried out and I would recommend HomeSmart to my friends and family requiring similar work to be done.
1 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Bethan,
Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your recent project and the service you have received throughout the process. Thank you for your kind comments these have been passed onto the team.
Please remember our recommendation scheme when passing on information to friends and family - this can benefit both parties!
We hope to welcome you back in the future.
Best regards,
Morwenna
HomeSmart Team
Arrived early to do the job
Arrived early to do the job. Started immediately and at the end of the morning the work was completed, and was exactly what I wanted.
26 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi John,
Thank you very much for taking the time to write us a review. We are very pleased to hear that you are happy with the result of your recently completed tarmac drive project.
We hope to welcome you back again in the future.
Best Regards,
Morwenna
The HomeSmart Team
Professional, efficient
We first encountered HomeSmart as our neighbour was having some work done. One of their reps knocked on our door and showed us the examples of work being done and if we'd be interested. We arranged a meeting where a sales rep came and showed us some before/after pictures, took some measurements, and showed us the benefits of what their work would achieve. We had been thinking about doing this work for years and this nudge came at the right time for us. The work was able to be scheduled in quickly.
The joiner who did the actual work was quick and efficient and even helped us change the lighting over to something that suited the now roofed conservatory. Just a note to others, ensure the area is clear for them to work in before they arrive. HomeSmart were even able to send another worker to us a week later to help seal the conservatory from leaks which had been a historic issue we had.
Even in the recent heatwave approaching 30ºC the conservatory has remained an oasis of cool and been great for the children to play with friends.
Everyone we engaged with at HomeSmart was easy going, polite and professional.
21 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Tim,
Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new conservatory roof insulation. Thank you for your kind comments these have been passed onto the relevant teams.
We really appreciate your thorough review and hope that we can work with you again on any future home improvements that you may decide upon.
Best Regards,
Morwenna
The HomeSmart Team
A complete transformation of our…
A complete transformation of our bungalow with new patio doors, beautiful conservatory, and neat kitchen rear door and window. Very clean & tidy work by a brilliant workforce.
Special thanks to 'Master' Lee with Marcus who made it all come together.
Together with 'Silver Trowel' Ben who managed to undertake brilliant brickwork in a confined area, aided by Joey.
Also very professional electricians. Pleasure to have them all work here and would thoroughly recommend all involved, thankyou Roger & Chris
20 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Chris & Roger,
Thank you for taking the time to write us such a thorough and glowing review. We are so pleased to hear that you are happy with with the service you received throughout all of your installation work. Your kind comments have already been passed on to the teams you mentioned and may I add, they all reported back what a lovely couple you were to work for too!!
Thank you for trusting HomeSmart Installations with your project. We hope to welcome you back for any future work you may require.
Best Regards,
Morwenna
The HomeSmart Team
Great communication and product
Great communication from company employees from office staff, surveyors and fitters. Really happy with the canopy constructed.
13 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Gloria,
Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new canopy and the service you have received throughout the process. I will pass on your kind comments to Mark & Mason and the others involved.
Thank you for choosing HomeSmart.
Best regards,
Morwenna
HomeSmart Team
The service I received was spot on
The service I received was spot on, the installation team turned up bright and early and got on with the job, no messing. The two guys were polite and explained what they were doing as work progressed,they worked in a clean and tidy fashion and left the job tidy when finished so a big thank you to them and Marc in the office.
15 mai 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Witancaester,
Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your recent installation. Thank you for your kind comments these have been passed onto your installers.
We really appreciate your thorough review and hope that we can work with you again on any future home improvements that you may decide upon.
Best Regards,
Morwenna
The HomeSmart Team
Garden room refurbishment
I had a garage roof replaced and french/patio doors put into my old garage which is being transformed to a garden room. Homesmart arranged and catered for some building work, roofing and double glazing. The service provide was excellent from consultation to tradesmen completing the work to a very good standard and leaving everywhere clean and tidy . Everyone provided a professional service and I was kept informed every step of the way. A big shout out to Mark in the office who was very personable and helpful. I am very pleased with the job they have completed and would recommend their services.
29 avril 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Mr Stuart,
Thank you for taking the time to write us such a thorough review. We are so pleased to hear that you are happy with with the service you received throughout the garage renovation and roof installation. Glad to hear we all provided a professional service - your kind comments will be passed on to those involved and especially to Mark for keeping you updated along the way.
Thank you for trusting HomeSmart Installations with this project.
Best Regards,
Morwenna
The HomeSmart Team
Oakley New Driveway
From the very begining, Homesmart were approachable, kept us in the loop with their driveway teams and came when they said they would. 3 days were lost due to no fault of Homesmart yet they went the extra mile to complete the job on time, to the extent of having a team of 3 on the Saturday of the early May bank holiday, who came early and worked until early evening to finish the job on time.
Really impressed with the whole package.
20 avril 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Steve,
Thank you for taking the time to write us such a glowing review. It is great to hear that you are happy with the service we provide and the workmanship you have received throughout the driveway project we have completed for you.
Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Absolutely appalling experience from…
Absolutely appalling experience from start to finish. The patio is in a shocking state — the slabs are uneven, lumpy, and already chipped, making the whole area look poorly done and unsafe to walk on. The workmanship is clearly substandard, with no attention to detail whatsoever.
What’s worse is the complete lack of aftercare or accountability. Once the job was “finished,” there was no follow-up, no attempt to fix the obvious issues, and no response to concerns raised.
To top it all off, the rest of the garden was left in a mess — damaged, untidy, and far worse than before they started. For the price charged, this was nothing short of a rip-off.
I would strongly advise anyone to avoid this company unless you want to waste your money and end up with more problems than you started with.
27 avril 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Good afternoon,
I am very sorry to learn that you feel dissatisfied with the work carried out by us.
Whilst I agree that regrettably on this occasion, we failed to satisfy your requirements in the first instance, I am puzzled by any suggestion that we have not then responded by upholding our commitment and promise to yourself, as we do to each of our customers, to at least then do all we possibly can to rectify any outstanding issues.
I wish to clarify the following;
The original paving slabs chosen were changed, at your request.
The alternative option was chosen and approved by yourself on site, prior to installation.
Following completion, we carried out a remedial visit and arranged a further follow up visit at your request, which was attended to promptly and efficiently.
On completion of the remedial on our final visit, you confirmed with our customer care team that you were in-fact now very happy with the work, and very satisfied with the final result achieved.
No further communication has been received from yourself stating otherwise, aside from writing this review.
We have;
-Swiftly responded and attended to, each and every issue raised.
-Completed extra works requested by yourself, outside of the agreed works schedule, which we did as a gesture, completely free of charge for you.
-We will continue to put right anything you report to us as still being wrong, as we have done with every single point you have asked us to so far.
If you do require further assistance from us, and there is more we can do to ensure your overall satisfaction with our work and our service, please do report this via our online customer complaints process, or directly by email to;
compliance@homesmartinstallations.co.uk
Kind regards,
Paul Byrne
Company Director
Great quality bespoke new door
We have had a new front door installed today by HomeSmart Installations. This was by far from being the cheapest option we investigated. However, the service from start to finish was professional, accurate and timely. We now have a solid, well built and well fitted new door to our bungalow.
29 avril 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Peter,
Thank you for taking the time to write us a review. It is great to hear that you are happy with the professional service we provide from start to finish and the workmanship you have received from our installers.
Thank you for choosing HomeSmart Installations - we look forward to welcoming you back for your new door and conservatory work.
Best Regards,
Morwenna
The HomeSmart Team
The guys on site were very friendly and…
The guys on site were very friendly and did an excellant job. Cleaned up at the end of each day. Once all was done everyone has said what a wonderful job they had done
3 avril 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Michael,
Thank you very much for your 5 star review. We are delighted to hear that you are happy with your new roofline and will pass on your kind comments to your installation team.
We hope to welcome you back in the future.
Best Regards,
Morwenna
The HomeSmart Team
Miscellaneous Tidy Up and Maintenance
Our most recent experience showed the flexibility of HomeSmart. We needed various tidy up type jobs to be done, repointing, increase height of retaining wall, re-siting patio Indian Sandstone slabs plus other smaller tasks. All jobs that would never get done if left to me. A case of no job is too small for HomeSmart.
We had Darren and John undertake the work. We knew Darren from the groundworks of our conservatory and new patio from 4 years ago, so knew we would have a good job. Always happy to provide suggestion on the best options and left everything clean and tidy every day.
It is why we keep going back to HomeSmart.
23 mars 2026
Avis spontané
Réponse de HomeSmart Installations Ltd
Hi Keith,
Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home. Your kind comments will also be passed on to Darren and his team.
Thank you for trusting HomeSmart with your installation projects again.
Best Regards,
Morwenna
The HomeSmart Team
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