Homevalley Avis 

22
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They sell cheap Chinese fakes instead of the original expensive brand. They only got feedback once after writing a complaint, they didn't even apologize. They are not going to exchange the item for th... Voir plus

Noté 5 sur 5 étoiles

I received the second parcel, it was wrapped pretty well for transport, the 9mm Single Pistol Magazine Fast Pouch was really well made, had really good retention and were smooth for inserts and reload... Voir plus

Noté 3 sur 5 étoiles

Communication was good, Delivery was quick, but I was disappointed with the product - red "apple" toilet brush. I expected a glossy ceramic "apple" but it's made of rather cheap plastic. Disappoin... Voir plus

Noté 5 sur 5 étoiles

Product came promptly, before expected. Packaged well and arrived undamaged. Product working as described and I am very pleased with it. Colours as expected, size as expected. Worth the money I payed.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

We offer a wide range of luxurious furniture and lighting options to enhance the decor of any home. Browse through various categories including Dinner Tables, Chairs, Sofas, Lamps, Indoor and Outdoor Lights, Mirrors, Beddings, Garden Furniture, Pet Goods ... etc.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

22 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,2

Tous les avis

(22)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They sell cheap Chinese fakes instead…

They sell cheap Chinese fakes instead of the original expensive brand. They only got feedback once after writing a complaint, they didn't even apologize. They are not going to exchange the item for the original or refund the money. I will complain to the relevant authorities.In addition, the goods took a month to arrive instead of the stated delivery time, and no one was held responsible for this either.

11 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer support

I’ve contacted the company twice after my purchase (on 5 October 2025 and again, as I had no answer, on 8 October 2025) asking for assistance. Unfortunately, I haven’t received any reply so far.

What I do find surprising is that, while my messages to customer support remain unanswered, I keep receiving marketing emails and product offers. It makes me question the reliability of a company that knows how to keep its sales communication active, but not its customer support channel.

25 septembre 2025
Noté 5 sur 5 étoiles

BEAUTIFUL CLASSY CUSHIONS

I received my order today and I'm absolutely delighted with my little gold cushion covers. The detail of the Greek keys and quality is beautiful. The company communicated very well from ordering to delivery. I will definitely order from them again

19 février 2025
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. I had a small issue with 1 of my items purchased. (A manufacturer issue) Homevalley has been super helpful in resolving my problem. 💯 recommend shopping here. 2 thumbs up.

16 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered a round rug

Product came promptly, before expected. Packaged well and arrived undamaged. Product working as described and I am very pleased with it. Colours as expected, size as expected. Worth the money I payed. Looks great.

17 décembre 2024
Logo de Homevalley

Réponse de Homevalley

Thanks for your review.
If you fancy any other of our products, you know where to find them. We hope to see you again in our store.

Noté 2 sur 5 étoiles

Product not as it seemed cannot fit a…

Product not as it seemed cannot fit a box of tissues inside , sizes are impossible to find

25 novembre 2024
Logo de Homevalley

Réponse de Homevalley

Hello.
Thank you for your review. The product is as described and the sizes are clearly displayed both in the images and in written format in the "size guide" section.

Noté 5 sur 5 étoiles

Homevalley purchase experience

Packaging was great,(vacuum packed), which made it easy for the Royal Mail to leave in my safe place. The item I purchased was exactly as it looked on the website.
Thank you

17 septembre 2024
Logo de Homevalley

Réponse de Homevalley

Hi Sylvie,
Thanks for the kind words. We do our best. Please check our website from time to time, as we add new customised items every day.

Regards.

Noté 4 sur 5 étoiles

Half my order STILL hasn’t arrived……

Full order has now finally arrived, thank you. In pictures things always look a little ’different’, but all as it should be I guess.

28 juillet 2024
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Réponse de Homevalley

Hi Micheal,
Thank you for your review. We hope to provide better services next time and see you again in our store.

Best Regards.

Noté 1 sur 5 étoiles

The size of the item was not correctly shown…

The size of the item was not correctly displayed. I had hoped to send it to my daughter but it’s not worth the post. I shall scrutinise more carefully in the future. 😩

31 juillet 2024
Logo de Homevalley

Réponse de Homevalley

Hi Diana.
The size of the"Vintage Brass Meditating Frog Figurine Incense Holder" IS clearly displayed as we have a picture of it in the palm of a hand. Also in the "Size Guide" section it's mentioned in writing (5 x 5cm (2" x 2")). Please keep in mind this is an Incense Holder and has a functionality which requires it to be of moderate size.

Best Regards.

Noté 5 sur 5 étoiles

Well packaged

Well packaged
Good quality
Reasonable price
Would recommend
Beautiful ornaments

26 mai 2024
Logo de Homevalley

Réponse de Homevalley

Thank you for your kind words. We hope to see you in our store again.

Noté 3 sur 5 étoiles

Made in UK or China

Communication was good, Delivery was quick, but I was disappointed with the product - red "apple" toilet brush. I expected a glossy ceramic "apple" but it's made of rather cheap plastic. Disappointed. Perhaps I didn't read the description properly. I'll keep it because I've used it already. But am keeping it hidden.

4 mai 2024
Noté 5 sur 5 étoiles

Item arrived on time and well packaged

Item arrived on time and well packaged. With free delivery.
The mirror was just what I needed for my bathroom. Instructions easy to follow.

8 mars 2024
Logo de Homevalley

Réponse de Homevalley

Thank you Stephen,
We hope to see you at our shop again.

Noté 4 sur 5 étoiles

This is the worst company ever to buy…

Was not pleased with product but contacted Homevalley and they were able to process my refund just received it on my account. Thx

8 février 2024
Logo de Homevalley

Réponse de Homevalley

Hello Sharon.
You had an order consist of two products with us. They were sent separately. You received the first parcel and then 5 days later, received the second one. After receiving the second one, you wrote your review.

We have already refunded you for the second parcel, without asking you to return the product, which was a mistake, and now suddenly, something is wrong with first product.

Now you are claiming you've been mislead with the first product in terms of quantity.
We have send you another email with a link to the product, clearly saying "Set of 2" in the title and showing the sizes for BOTH of them. In case of this first product you did not pay enough attention to see what are you purchasing as it clearly says "Set of 2". In any ways we still recognise you have the right to return your product and get refunded for that.

Noté 5 sur 5 étoiles

Great looking lamp and value for money

Good communication and prompt shipping. Order was easy to track in real time.
Very satisfied with the quality of the lamp. Great value for money.

8 février 2024
Logo de Homevalley

Réponse de Homevalley

Hi Sylvain.
Thank you for your feedback. It was a pleasure dealing with you and we hope to see you again.

Noté 5 sur 5 étoiles

I received the second parcel

I received the second parcel, it was wrapped pretty well for transport, the 9mm Single Pistol Magazine Fast Pouch was really well made, had really good retention and were smooth for inserts and reloading, I cant wait to use these out in the field. Made me really happy as this is exactly was I was looking for.

17 juillet 2023
Avis spontané

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