Homewise Avis 

263
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Rhonda was very clear and helpful ,took notice and answered our questions .Very pleasant and reassuring and made us feel confident that she would be looking after our interests as we proceed .

Noté 5 sur 5 étoiles

So far so good. We are at the start of our Homewise journey and have been very impressed. Both Becci and Rhonda have been brilliant. They are empathetic, understanding, very well informed. All our que... Voir plus

Noté 5 sur 5 étoiles

Both people I have deal with so far (Keira and George) have been extremely helpful and informative, quickly answering my questions and attentive to my needs. Early days in the home finding process bu... Voir plus

Noté 5 sur 5 étoiles

The whole Team from the start have been very professional, polite and friendly. The team give regular updates and professional help throughout, especially a nice gent, Manager Sam Stevens who h... Voir plus

À propos de l'entreprise

  1. Consultant immobilier
  2. Agents immobiliers

Écrit par l'entreprise

Homewise is a family-run business that has been helping people find and secure the right home for their retirement for over 50 years. If you’re aged 60 or over and thinking about moving in England or Wales, Homewise can help. With a Home for Life Plan you could secure the home of your dreams for thousands less than the market value, and enjoy living there rent-free, mortgage-free and without any repayments for your lifetime. We’re not an estate agent, we don’t have a stock of property, and we don't own the properties you see on Rightmove or Zoopla, but we do have unique relationships with estate agents, homebuilders, and retirement specialists across the country, to be able to help customers aged 60+ find their ideal home. If you are aged 60 or over, visit our website and contact us to find out how we can help you find the perfect home, and be free of financial burdens in your retirement.


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4,6

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(263)

102 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Please read the ‘small print ‘

Homewise tried their best to help me proceed with a property I liked, but when my Buyer pulled out of my sale at the last minute , everything fell apart.
It had been too stressful to find another buyer at such short notice , especially as I had packed up everything to move .
I am now struggling to get my life back together, and the shock of loosing the £895 fee I was charged by Homewise , and other fees I had been charged through the sales process.
I have learnt a hard lesson, that the process isn’t as smooth as i was hoping it to be, especially as I am on my own.
Please make sure you read the ‘small print’ I was too trusting.

6 mai 2026
Avis spontané
Logo de Homewise

Réponse de Homewise

Thank you for sharing your feedback. We know how upsetting it can be when a sale falls through, especially after so much time and preparation. Sadly, property chains can break down through circumstances outside everyone’s control, and we understand how particularly hard that is when you were ready to move.

It means a lot to hear that you were pleased with how hard Homewise tried to support you. We pride ourselves on giving dedicated support throughout the journey and working closely with our customers over many months, free of charge.

We appreciate how disappointing it is to lose money when a move doesn't go ahead and you’re not able to settle into your new home as planned. The £895 fee mentioned covered costs and work already undertaken as part of the purchase process, including the survey work carried out on your chosen property before the move was cancelled, which unfortunately meant the fee could not be refunded.

The moving process can be incredibly stressful, especially when plans change suddenly. We hope that, should you ever wish to resume searching for a new home in the future, you won’t hesitate to reach out to Homewise again. We’ll be here to help.

Best regards,
Jess
On behalf of Homewise

Noté 5 sur 5 étoiles

Very Professional

Although I've not yet used the services provided by Homewise getting information about the scheme has been really easy. Kiera and George have been extremely helpful with no pressure, just answering any questions I had and putting my mind at ease.

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Gary was so helpful with my enquiries…

Gary was so helpful with my enquiries about how Homewise could make my house move possible.
He answered all my questions and didn’t pressurise me at all into making a decision that I wasn’t ready to make.
I have decided to ask Homewise to help me with my move to be close to my family.
Thank you Gary
Carol Owen

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Homewise immediately cut your equity in half . Or take it all.

Look at their calculator. Homewise offer a so called "uplift" of a few tens of thousands on your property buying budget - but it will cost you at least half of your equity, and up to all of it. Immediately and forever. Offered me "uplift" of £27k in return for half my £260k . Robbers.

14 avril 2026
Avis spontané
Logo de Homewise

Réponse de Homewise

Thank you for sharing feedback of our calculator - it's a great tool that can show indicative numbers, but it doesn't give the full picture.

The quick estimate serves as a good starting point but, as everyone’s situation is different and every plan is bespoke, the numbers will always vary depending on what someone is looking to achieve. The best thing is to speak with our team for an accurate quote - and they can answer any questions you might have too.

A Home for Life Plan works differently to buying in the traditional way. It’s a trade-off between owning the property itself and being able to move to a home you might not otherwise afford, and live there for life with no mortgage or monthly rent payments.

We have a new brochure that covers a lot of the detail and explains how it compares to other options like buying the traditional way, renting, equity release etc - you can read this on our website and/or request a copy in the post.

The plan won’t be right for everyone, but it can open up options that may not have felt possible before. 

Moving home is a big decision, and finding the right property within budget can be tough. That's why we're proud to offer an alternative option, and provide free support to our customers throughout their journey. 

Hopefully this helps explain a little. If you’d like to explore this option further we’d welcome the chance to talk it through whenever you're ready. And if it's not the right option for you we wish you all the best with your move.

Jessica
On behalf of Homewise

Noté 4 sur 5 étoiles

Feedback

Was great to have someone who is willing to answer questions and supply answers but also bring consistency

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Oue Advisor Becki Pearce was…

Oue Advisor Becki Pearce was professional, friendly, polite and very helpful.
She explained our potential options in detail that i could understand. Above all Becki listened to our needs and did not talk over me.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very informative support

Although I have not yet bought a property through Homewise, what I have done is to seek information about the process. Becci has been excellent - patiently answering many questions over lengthy phonecalls. It has made things really clear and if I find a property that fits the bill, I do think Homewise could be a really good option for me.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Home wise

Gemma was very easy to talk to and was not pushy about making a deal or sale. She was knowledgeable and easy on the ear.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Seeking a new property

Kiera was quick to access our situation and has come up with a great deal of information on how Homewise could help us to achieve our objective ,we look forward to further contact.
Thank you Gerald and Naomi Stelfox

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Clear and easy to understand

Everything was clearly explained with no jargon and in easy to understand language. A calculator calculates the best price for a property you have seen and what you would pay with Homewise stepping in. It really is that simple

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Interaction with employee Charlotte Laker / Weds 25th Feb 2026:

Weds 25th Feb 2026:
I spoke to Charlotte Laker who was very patient in listening to my questions and providing answers and advice. I now feel reassured enough to move to the next stages of purchasing a house under the scheme. She was very professional and courteous and has sent me the booklet for me to read at my leisure and before I have a follow-up telephone conversation with her next week.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Everything was very clearly explained…

Everything was very clearly explained and what was discussed was emailed through promptly, so that we could read through. Keira is extremely friendly and helpful and made us feel that we could ask anything and that no question was a silly question. We are very impressed with homewise and will hopefully be able to proceed and relocate back to Kent.

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Homewise advisor Kiera has Been so…

Homewise advisor Kiera has Been so helpful. Talking through the process of a homewise plan. Kiera has given me piece of mind and I know by my experience so far a homewise plan is right for me. I'm only just starting on my homewise journey.

3 février 2026
Avis spontané

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