Honeybalm Australia Avis 

413
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is my second order from Honeybalm and I absolutely love it! Grape is my new favourite, the smell and feel on my lips is divine. I love how honeybalm products makes my lips feel soft and moisturis... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I received my order yesterday, it is very smooth on the lips. I ordered quite a few different ones, but there is no scent or taste on them, this ranges from strawberry, cherry, honey etc and to me the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love the product, the jars are so cute I've been showing everyone! Only negative was they took a while to arrive.

Noté 3 sur 5 étoiles

Beautiful looking set, worth the price honestly no as it is not Australian made. Also received missing honeycomb stick in one of the lipbalm packs. Emailed the company no response. They need to make s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

413 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,8

Tous les avis

(413)

118 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best!

Best lip balm I have ever used! Feels fantastic and smells incredible!

1 septembre 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Amy,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the feel and scent of Honeybalm — it means a lot to us.

We truly appreciate your support and hope you continue enjoying your Honeybalm!

Best regards,
Maricel
Honeybalm Customer Support

Noté 5 sur 5 étoiles

Can’t wait for my order to arrive

Can’t wait for my order to arrive

25 octobre 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi SC,

Thank you for your message! We’re excited for you. For any further updates or inquiries, you can also reach out to info@honeybalmaustralia.com

We truly appreciate your support and hope you enjoy your Honeybalm once it arrives!

Best regards,
Maricel
Honeybalm Customer Support

Noté 5 sur 5 étoiles

My daughter loves them

My daughter loves them, we often give them away as gifts as they are so cute.

15 mars 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Diana,

That’s so sweet to hear! We love knowing your daughter enjoys her Honeybalm, and it’s wonderful that you share them as gifts — such a lovely idea. 💛

Best regards,
Maricel – Honeybalm

Noté 5 sur 5 étoiles

Product as described and works well

1 octobre 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Amy,

Thank you for your feedback! We’re so glad your Honeybalm met your expectations and is working well for you.

Best regards,
Maricel – Honeybalm

Noté 5 sur 5 étoiles

Love these

I brought a few flavours and they are perfect. Goes on smooth and the smell is awesome. My lips have never felt this soft. Great product.

25 août 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Katrina,

Thank you so much for sharing your experience! We’re thrilled to hear you’re enjoying the different flavors and that your lips are feeling so soft. It’s wonderful to know the smooth texture and scent are just what you were hoping for.

We appreciate your support and look forward to being part of your lip care routine again soon!

Kind regards,
Maricel
Honeybalm Customer Support

Noté 5 sur 5 étoiles

Highly recommend

Easy to use website, delivery times were quick and it’s a great product. I have very sensitive skin and find I react to a lot of products. Honeybalm is fantastic, no reactions and my lips don’t feel dry with the colder weather.

13 août 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Natalie,

We’re so pleased to hear that Honeybalm has been gentle on your skin and kept your lips feeling comfortable during the colder months. It means a lot to know you’ve had a smooth experience from ordering to using the product.

Thank you for your trust and continued support.

Kind regards,
Maricel
Honeybalm Customer Support

Noté 5 sur 5 étoiles

Great Lipgloss

I love how it glide on my lips and make my lips smooth and soft, great moisture for lips

29 juillet 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Marie,

Thank you for your lovely review! We're so happy to hear that you’re enjoying the smooth glide and moisture Honeybalm provides. It’s always great to know it’s keeping your lips soft and hydrated.

We appreciate your support and look forward to having you back again!

Kind regards,
Maricel – Honeybalm

Noté 5 sur 5 étoiles

Honeybalm is the best lip balm brand I…

Honeybalm is the best lip balm brand I have ever used! And I am an AVID user of lip balms and lipstick (over many many years). Honeybalm is long lasting, applies beautifully, tastes great, and the packaging is beyond cute. I mean, the cutest little honey spoon to apply the balm means I don't waste balm on my fingers. LOVE IT and highly recommend this truly high-quality product.

5 août 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Penelope,

Wow — thank you so much for this glowing review! It means a lot coming from such a dedicated lip balm and lipstick enthusiast. We're absolutely thrilled that Honeybalm has stood out for you in every way — from its lasting power and smooth application to the thoughtful little honey spoon and packaging.

We’re so grateful for your recommendation and delighted to have you as part of the Honeybalm family!

Kind regards,
Maricel – Honeybalm

Noté 5 sur 5 étoiles

Beautiful product

Quick delivery. Beautiful product. The jars with the little applicators built into the lids are so cute. The lip balms feel lovely, not sticky. The pack I ordered has strawberry, chocolate, menthol, watermelon and coconut, and they are all great. The chocolate smells divine and is my favourite, but they are all really nice. I highly recommend these lip balms.

28 juillet 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Jacqueline,

Thank you for sharing your thoughts — it’s wonderful to hear how much you’re enjoying everything, from the packaging to the scents. The chocolate one is a favorite for many!

I’m so glad you’re happy with your Honeybalm.

Kind regards,
Maricel
Honeybalm Customer Support

Noté 4 sur 5 étoiles

Very happy with the product

The product is very good and repairs lips within days with excellent results, the product smells amazing even when applied you can still smell the balms fragrance, will definitely recommend this product to others

18 juillet 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Bill,

Thank you for sharing your experience — it’s wonderful to hear how well your Honeybalm is working for you and that you’re enjoying the fragrance too. We really appreciate your recommendation!

Kind regards,
Maricel
Honeybalm Customer Support

Noté 4 sur 5 étoiles

Such a cute bottle

The packaging is so cute. It did take some time to be delivered and the amount is smaller than expected. But my lips are looking so good now! My daughter loves it too!

5 juillet 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi there, Rahini!

Thank you so much for your honest and thoughtful review! We're so glad to hear you and your daughter are enjoying the balm and seeing great results. While we’re sorry to hear the delivery took a bit longer than expected and the size caught you off guard, we’re happy it’s doing wonders for your lips!

We appreciate you giving us a try and hope to delight you again soon.

Kind regards,
Maricel – Honeybalm

Noté 1 sur 5 étoiles

Ridiculous.

I ordered 10 lip balms, the fragrances sounded amazing. When it finally arrived I was impressed with the cute packaging for the price and most of the fragrances were pretty good..a few weren’t quite as described, but for the price they did pretty well with it. They do make it sound like they’re an Aussie company in their ads, but they’re not. Whatever, that’s not a deal breaker for me, but it sure does cut into trust… My issue is the shipping. I paid for it on 14 May and it arrived 3 June. They didn’t bother to accept it as ordered until the 16th. Then, because it’s coming from China, not Australia, there were several days of back and forth on the tracking where it went from warehouses to airports, etc. That’s fine. I thought it was being shipped domestically, it wasn’t, but whatever. The real issue is that once it cleared customs…nothing happened for more than a week. It just sat in a warehouse, presumably somewhere near our house, not getting delivered. Temu is faster. I also ordered things from the other side of the world that were ordered several days after I ordered from honeybalm, that arrived several days before (also free shipping). There’s no excuse. If it were Christmas or there had been some insanely good clearance sale on, fine. It isn’t Christmas. There wasn’t an insanely good sale on. They’re just providing rubbish service. So. I’ll just buy my lip balm from people who care about their customer’s experience in the future. Easy fix. Hopefully this helps you with your shopping plans too.

3 juin 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Jenn,

We truly value you as a customer, and we're very sorry that your experience didn’t go as it should have. Your satisfaction is incredibly important to us, and we regret that we missed the mark this time. We’re committed to improving and hope to have the opportunity to serve you better in the future.

If you have any concerns, please don’t hesitate to reach out to us at info@honeybalmaustralia.com—we’re here to help.

Best regards,
Maricel – Honeybalm 🐝

Noté 5 sur 5 étoiles

Amazing product!

Amazing product!! The mint is my personal favourite but they’re all delicious! Super hydrating but not at all sticky.

I’m a nurse so the honey stick is great for when I’m at work and not wanting to get lipgloss on my fingers.

Customer service has been impeccable - staff are polite and so helpful!

14 mars 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Soleil,

Wow! Thank you so much for your amazing feedback—we’re absolutely thrilled that you love our products! 💛 The Mint is a great choice, and we’re so happy to hear that the Applicator Stick is a perfect fit for your busy days as a nurse.

It also means the world to us that you’ve had a positive experience with our customer service. We truly appreciate your support and can’t wait to serve you again in the future!

Wishing you all the best, and thank you for all that you do!

Warm regards,
Maricel - Honeybalm

Noté 5 sur 5 étoiles

Perfect gift made from honey

prompt delivery and they make great gifts

7 mars 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Susan,

Thank you for your kind words! We're so glad to hear that you were happy with the prompt delivery and that our products make great gifts. We truly appreciate your support!

If you ever need anything, feel free to reach out. 😊

Best regards,
Maricel – Honeybalm 🐝

Noté 5 sur 5 étoiles

Exceeded my expectations

I’d seen the ads for Honeybalm on the internet and was a little sceptical but thought I’d give them a go. I ordered the SPF pack and I’m so glad I did. The lip balm itself is just lovely, glides on and keeps your lips nice and moist. My favourites are the honey and coconut ones. The little ‘honey pots’ they are packaged in are gorgeous too.
The customer service was very good also, kept me informed of the progress of my order every step of the way.
Very happy with my purchase and will definitely buy again.

14 février 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Jeanette,

Thank you for giving us a chance! We're so happy you’re loving the SPF pack, especially the honey and coconut balms.

Great to hear you had a positive experience with our customer service too. Looking forward to your next order!

Best regards,
Maricel - Honeybalm 🐝

Noté 1 sur 5 étoiles

Please be careful with this company

Please be careful with this company, they are not in Australia and never were. Manufactured and distributed from China. If you have an issue as I did, they are very helpful in telling you that you can send the product back for a refund AT YOUR EXPENSE to the Netherlands!! Obviously this means you will be very out of pocket. Not advertised on website, only disclosed when refund was requested due to burning, stinging on lips by this time I obviously had the product. Was offered a replacement, really why? Now have 7 silly little plastic pots to be used for no reason at all.

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Will buy again

Arrived promptly. Very nifty container. User friendly with applicator storage. Tastes nice. Stays on well and softens dry skin.

24 février 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Adrian,

Great to hear your balm arrived quickly and is keeping your lips soft! Love that you're enjoying the packaging and applicator too. Thanks for your support!

Best regards,
Maricel - Honeybalm 🐝

Noté 5 sur 5 étoiles

Great company to deal with.

I was made to feel that my custom was appreciated and welcome. I didn’t feel like another number , instead I felt important. The products that I have tried are really nice too.

22 février 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Jane,

Your support truly means the world to us! We’re so glad you felt valued because every customer is important to us. Delighted to hear you’re enjoying the products too! 💛

Best regards,
Maricel - Honeybalm 🐝

Noté 1 sur 5 étoiles

Waste of money

Super, super slow delivery, took 3 weeks to arrive and product very greasy.
It also leaves a bad taste to lips and has no smell, the blueberry and the vanilla smelt nothing like they were meant to.
Plastic application spatula is a complete waste of time.
Threw product away less than a day after receiving it.
Total waste of money.
Terrible service and won’t order again.
Zero stars.

6 février 2025
Avis spontané
Noté 4 sur 5 étoiles

Very happy with the product.

The lip balms are great, they worked better than I expected them to. No more cracked lips.
The customer service staff member explained the reason for the delays with my Christmas order & then sent me some new flavoured balms, which was lovely as I’d given the ones I bought for myself away.
Thank you again.

23 janvier 2025
Avis spontané
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Réponse de Honeybalm Australia

Hi Carmel,

Thank you for your wonderful feedback! We're so happy to hear that Honeybalm worked well for you, and that our team could assist with your order delay.

If you need any help or have questions, feel free to reach out to us at info@honeybalmaustralia.com. We’re here to assist!

Best regards,
Maricel
Honeybalm Customer Support

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