This is my second order from Honeybalm and I absolutely love it! Grape is my new favourite, the smell and feel on my lips is divine. I love how honeybalm products makes my lips feel soft and moisturis... Voir plus
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I received my order yesterday, it is very smooth on the lips. I ordered quite a few different ones, but there is no scent or taste on them, this ranges from strawberry, cherry, honey etc and to me the... Voir plus
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I absolutely love the product, the jars are so cute I've been showing everyone! Only negative was they took a while to arrive.
Beautiful looking set, worth the price honestly no as it is not Australian made. Also received missing honeycomb stick in one of the lipbalm packs. Emailed the company no response. They need to make s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛
Coordonnées de contact
Pays-Bas
- honeybalmaustralia.com
3,8
Bien
413 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great products, but NOT made in Australia
I love the products! I purchased 4 and they lived up to my expectations and my lips feel sooo good. Delivery was a bit slow and it doesn't appear to me that this company is based in Australia - they are somewhere in Asia. This is why I am not rating this as 5 stars because I find it strange and shady that you would mislead customers. Just be honest :) You guys do a great product and there is no need to hide the truth.
21 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Sandra,
Thanks for your feedback! We’re glad to hear you love the products and that your lips are feeling great.
If you have any questions, feel free to reach out to us at info@honeybalmaustralia.com.
Best regards,
Maricel
Honeybalm Customer Support
Honeybalm sent me a complimentary…
Honeybalm sent me a complimentary package to make up for what happened to my parcel last holiday. A sweet gesture that I really appreciate.
15 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Shealla,
Thank you for your kind words! We’re so glad you appreciated the gesture. We always want to make things right, and it’s great to hear it made a positive impact.
If you need any further assistance, feel free to reach out to us at info@honeybalmaustralia.com. We're here to help!
Best regards,
Maricel
Honeybalm Customer Support
Hmmm
I ordered a coconut, based on the smell of another person’s honey balm coconut, but the one I was sent smells like soap. Also they are not as natural as claimed, check the ingredients
3 février 2025
Avis spontané
I’m very happy with my purchase
I’m very happy with my purchase. Best lip balm I’ve had.
30 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Los,
Thanks for the fantastic feedback! We're so happy to hear that you're loving your Honeybalm.
If you have any questions or require assistance, don't hesitate to contact us at info@honeybalmaustralia.com.
Kind regards,
Maricel
Honeybalm Customer Support
This product is amazing I have always…
This product is amazing I have always been prone to dry peeling lips, but since using Honeybalm my lips are rejuvenated soft shining and smooth no bumps of dry sky the products are spectacular. Love love love
28 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Jackie,
Thank you so much for your kind words!
We're thrilled to hear that Honeybalm has helped rejuvenate your lips and kept them soft and smooth. It's wonderful to know you're loving the results!
If you have any questions or need assistance, feel free to reach out to us at info@honeybalmaustralia.com.
Warm regards,
Maricel
Honeybalm Customer Support
Not made in Australia as advertised.
Advertised as Australian owned and made. As for the product itself it’s good but the applicator is far too small and just gimmicky.
24 janvier 2025
Avis spontané
really lovely product
really lovely product, love the options of lip balm with colour, feels great on your lips, love the very pretty jars they come in. This product really works, love it!
15 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Tina,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the tinted lip balms, how they feel on your lips, and the pretty jars they come in. It’s fantastic to know that the product is working well for you!
Feel free to contact us at info@honeybalmaustralia.com if you have any questions.
Best regards,
Maricel
Honeybalm Team
Gorgeous little tubs and the applicator…
Gorgeous little tubs and the applicator under the lid is very handy. Better than sticking your nails in! I bought a sample pack for my girls to share but ended up taking a couple for myself. Great quality.
20 décembre 2024
Avis spontané
Réponse de Honeybalm Australia
Hi Tanya,
Thank you for your kind words! We’re so happy you love the little tubs and the handy applicator. It’s great to hear you found it more convenient than using your nails! We’re also glad you decided to keep a couple for yourself. Your feedback truly means a lot to us.
If you have any questions, feel free to reach out at info@honeybalmaustralia.com. Your support means the world to us.
Warm regards,
Maricel
Honeybalm Team
Love your product.
Love your product. Moisturisers so well. Long lasting. Love the packaging and the cute balm dispenser. Very fast and efficient handling and delivering of the order.
9 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Ilze,
Thank you for your kind feedback! We're so happy to hear that you love the product, its moisturizing properties, and the cute balm dispenser. It's also great to know that the order was handled and delivered quickly.
If you have any further questions or need anything else, feel free to reach out at info@honeybalmaustralia.com.
Warm regards,
Maricel
Honeybalm Team
Really does work to treat dry lips.
Really does work to treat dry lips with no nasties.
8 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Alexandra,
Thank you for your great feedback! We’re thrilled to hear that our product works well for treating dry lips.
If you ever need anything or have more questions, don’t hesitate to reach out at info@honeybalmaustralia.com.
Best regards,
Maricel
Honeybalm Team
Réponse de Honeybalm Australia
Hi Janet,
Thank you for your feedback! We’re glad to hear that you're pleased with the product so far. We hope it continues to work well for you!
Feel free to contact us from time to time at info@honeybalmaustralia.com if you have any questions or need assistance.
Best regards,
Maricel
Honeybalm Team
Love how your lips feel after applying…
Love how your lips feel after applying it, & the fragrance particularly of the strawberry & coconut are beautiful
12 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Karen,
Thank you for your lovely feedback! We're so glad to hear that you love how your lips feel after applying the balm, and we’re thrilled that the strawberry and coconut fragrances are a hit with you.
Feel free to contact us at info@honeybalmaustralia.com if you have any questions.
Best regards,
Maricel
Honeybalm Team
Nice product
Updating my original review as I have finally received my lip balms .After a few emails Honeybalm kindly resent my order as the first one never arrived. Got my order today and was happy with what I recieved. Cute packaging and a nice product. Just took a little longer than to arrive than expected.
30 novembre 2024
Avis spontané
Réponse de Honeybalm Australia
Hi Angela,
Thank you for updating your review! We’re so glad to hear your order has arrived, and that you're happy with both the product and packaging. We really appreciate your patience throughout the process, and we’re sorry for the delay.
If you have any questions or need further assistance, feel free to reach out to us at info@honeybalmaustralia.com.
Kind regards,
Maricel
Honeybalm Customer Support
Product is amazing
Product is amazing. Was gifted some for Christmas and then decided to buy more. Delivery does seem to take a little while.
10 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Sarah,
Thank you for your kind words! We're so glad you love the product and decided to buy more after receiving it as a gift. We apologize for the delivery taking longer than expected, and we appreciate your patience.
Feel free to contact us at info@honeybalmaustralia.com if you have any questions.
Best regards,
Maricel
Honeybalm Team
Disappointed, order not received
I’m extremely disappointed with my experience. I ordered a starter pack and a scrub on 10th December 2024, but I never received my order. The tracking says it was delivered, but that’s not true.
I emailed the company on 20th December to let them know, and again on 5th January 2025, but I’ve had no response at all. The lack of communication and customer service is unacceptable.
I either want my order or a refund, but so far, nothing has been done to resolve this. This is completely ridiculous, and I wouldn’t recommend this company to anyone.
10 décembre 2024
Avis spontané
Réponse de Honeybalm Australia
Hi Vivian,
We're very sorry to hear about your experience, and we sincerely apologize for the lack of communication.
If your issue has not yet been resolved, please email us at info@honeybalmaustralia.com, and we will do our best to make things right as soon as possible.
Your satisfaction is important to us, and we truly appreciate the opportunity to assist you.
Looking forward to resolving this for you.
Best regards,
Maricel - Honeybalm
Not made in Australia - Made in China
Delivery was fine.
The packaging and product is not as brightly coloured as pictured in their advertisement.
The balm has no scent or flavour but the colour is good. The cherry is more like a lipstick.
But worst of all. It is advertised as Honeybalm Australia but the actual product is made in China and was delivered from overseas.
Would not order again.
8 janvier 2025
Avis spontané
I am super impressed with the beautiful…
I am super impressed with the beautiful quality of the honey balm. I bought a pack of six for me, my daughter and nieces. They all loved them. Super cute packaging too and delivery was quick.
8 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hello, Rachael!
Thank you so much for your lovely review!
We're thrilled to hear that you and your family are enjoying the Honeybalm. It's wonderful to know that the quality and packaging brought smiles to your family.
We’re also glad the delivery was quick and met your expectations.
If you ever need more or have any questions, feel free to reach out at info@hneybalmaustralia.com. Your support means the world to us.
Warm regards,
Ruby
Honeybalm Team
2 out of 3 didn't have a scent.
Ordered the watermelon 3 pack, but only 1 out of the 3 actually had a scent. When I contacted them about getting replacements or a refund I was told that returns can only be processed within 14 days of receiving the product, even though I had already explained they were a Christmas gift that hadn't been fully opened, that's why there was a delay.
(Received in the post on Dec 6th, contacted them on Jan 3rd)
7 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Kerry,
We're sorry to hear that your Watermelon 3-pack didn’t meet your expectations. We understand how frustrating this must be, especially since it was a gift.
We truly value your satisfaction and would love the opportunity to make this right. Please email us at info@honeybalmaustralia.com, and we’ll do our best to assist you.
Looking forward to resolving this for you!
Best regards,
Maricel - Honeybalm 🐝
Shipping delayed due to Christmas…
Shipping delayed due to Christmas delivery time. Products arrived even if a little delayed. Good communication and very happy with these cute little balms. Also happily received and enjoyed by my honey balm gift recipients. Good to support a small Aussie Business.
3 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hello, Carolyn!
Thank you for your kind words and understanding! We’re delighted to hear you’re happy with the Honeybalms and that they were well-received by your gift recipients.
If you ever need more or have any questions, feel free to reach out at info@honeybalmaustralia.com. Your support to our business means the world to us.
Warm regards,
Ruby
Honeybalm Team
Still haven't received my order…
Still haven't received my order ,ordered start of December for Christmas presents not happy willnot order again
6 janvier 2025
Avis spontané
Réponse de Honeybalm Australia
Hi Rebecca,
We're very sorry to hear that you haven’t received your order. This is absolutely not the experience we want for our customers.
Please reach out to us at info@honeybalmaustralia.com, and we will prioritize looking into this for you.
We appreciate your patience and hope to resolve this for you as soon as possible.
Best regards,
Maricel – Honeybalm 🐝
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