We’re very happy with our choice with Honeypot. We first came across the brand through an Instagram ad and, although we were initially dubious, we decided to give it a try after reading the Trustpilot... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good material however just 2 day of sitting on the seattee noticed that the corner parts do turn to get very soft and material looked as it has been stretched out. Take more time or attention... Voir plus
L'entreprise a répondu
I have to start off by saying I never give company’s bad reviews as business is hard enough at the moment but this company really shocked me with there customer service.I bought a L shaped sofa from H... Voir plus
Couldn't fault anything, excellent service knew exactly when it was gonna be delivered spot on , settees are absolutely beautiful , delivery was between 6.41 and 7.41am ,drivers brought them in, remov... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Every house deserves to be made into a home. That means comfort, and comfort means quality – well crafted, well designed furniture that we can offer you at the lowest possible prices. We’re here to deliver you elegant and durable furniture as quickly, cheaply, and easily as possible – everything brand new, well packaged, and brought straight to your door.
Coordonnées de contact
Honeypot furniture, Honeypot Lane, Colsterworth, NG33 5LY, Grantham, Royaume-Uni
- 01476 338771
- sales@honeypotfurniture.co.uk
- honeypotfurniture.co.uk
4,1
Bien
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Was quick & easy and delivery was…
Was quick & easy and delivery was really fast also kept upto date with everything would highly recommend .
13 mars 2025
Réponse de Honeypot Furniture
Thank you for your kind review! We're so glad to hear that the process was quick and easy for you, and that the delivery went smoothly with timely updates. We really appreciate your recommendation and are happy to have been able to provide a great experience for you!
Kind regards,
The Honeypot Team
Very Happy!
Firstly I love this sofa. Looks exactly as the picture, looks like good quality despite not breaking the bank and its so comfy. I am very happy with it. Took 7 days from ordering to delivery. My delivery time was between 6-7am so perfect for not interfering with work, and the drivers were on time. They also contacted me the day before to confirm the expected time. I like how easy it is to track them on the map. They were very careful when entering the property. Sofa was unpacked and set up within 10 minutes. Thank you!
11 mars 2025
Réponse de Honeypot Furniture
We’re so glad to hear you’re happy with your new sofa! We’re also happy the delivery went smoothly and that our team was able to accommodate your schedule. Thank you for sharing your experience with us, and we’re delighted to have been a part of your home update!
Kind regards,
The Honeypot Team
Excellent service great product was…
Excellent service great product was informed from start to finish about delivery well recommended
10 mars 2025
Fantastic quality
Fantastic quality. Beautiful sofa. Very comfy and very affordable price.Delivery guys very polite and unwrapped and fitted together the sofa...even put cushions on for me lol.. Will highly recommended
10 mars 2025
Réponse de Honeypot Furniture
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the quality and comfort of your new sofa, and that our delivery team provided such great service. We always aim to make the experience as easy as possible, and it’s great to know they went the extra mile. We truly appreciate your recommendation and are so glad you’re satisfied with your purchase!
Kind regards,
The Honeypot Team
Sofa came on the day it was supposed…
Sofa came on the day it was supposed to, and staff were very helpful
10 mars 2025
Very happy with everything
This is now the 3rd time I've purchased with honeypot.
.
The delivery guys are just lovely helpful very friendly..
I'm loving my new mattress best night's sleep In a long time
..
And my daughter loves her new bed ...
Thankyou honeypot .
11 mars 2025
Réponse de Honeypot Furniture
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying your new mattress and that your daughter loves her bed too. We take great pride in our delivery team, so it’s fantastic to hear that they made a positive impression. We’re so glad we could help you get the best night’s sleep in a long time! Your continued support means the world to us!
Kind regards,
The Honeypot Team
Happy Customer
I have now ordered my second bit of furniture from you and I’m so happy with both of my purchases
11 mars 2025
Réponse de Honeypot Furniture
Thank you so much for your continued support! We’re thrilled to hear that you’re happy with both of your purchases. It means a lot to us that you’ve chosen us again for your furniture needs. We look forward to helping you with any future purchases and ensuring your satisfaction every time!
Kind regards,
The Honeypot Team
Excellent company to deal with
Excellent communication, fast delivery and a quality item
10 mars 2025
Absolutely fantastic sofa itis so comfy…
Absolutely fantastic sofa itis so comfy and so well made
Can't thank the furniture removal men that brought my sofa into my house and put it where I wanted it they were very helpful and polite
100% recommend
Very happy thankyou so much
10 février 2025
Avis spontané
Réponse de Honeypot Furniture
We’re so happy to hear that you’re loving your new sofa! We pride ourselves on working with the best suppliers and materials to ensure quality and comfort. We're also glad the delivery team was able to assist you with setting it up exactly where you wanted. Your recommendation means a lot to us. Thanks again for your kind words, and we’re thrilled you’re happy with your purchase!
Kind regards,
The Honeypot Team
No ownership of fault
I bought my bed in August of 2024, this is a 4 draw high headrest divan bed. I have had the need to us the draws at time of assembly. In November I was having a cleat out and wanted ti use the drawers the 2 at the top will not open. I check to see it the bed was assembly right and it was. In the process of checking I also observed that my bed had a dip in it. So I contacted Honeypot in November, they sent someone out to inspect the bed from furniture care network. 4 months on in March after I emailed honeypot I was told that there was no fault and if I want repairs done I have to pay for it my self. I don't build or design the bed, if you have a bed of this design you should inform customers that you can only get 2 drawn with it not 4. I top of the base in sunk in and again nothing. This is not 1 year but 3 months after spending almost 1k on a bed. If I have to take this to smalls clam court I will. This has given me sleepless nights. The audacity to ask me to pay to fix a bed that I didn't design is madness. 28/04/2025- I have been sent a spacer, which I was told will enable me to gain access to the 2 draws that I am not able to access. I pulled the bed up tried to attach the spacer however with the spacer the screws for the head board couldn't even be seen much less reach the bed. You have tried, the dip in the bed you have said is normal what choices do I have but to accept this. I am still not able to access the 2 top draws, is that normal?
7 mars 2025
Avis spontané
Réponse de Honeypot Furniture
Thank you for your feedback.
We would like to confirm that we have worked proactively to resolve your concerns. Following the initial independent inspection, our management team thoroughly reviewed the findings and concluded that the report did not fully reflect the issues raised.
In light of this, we escalated the matter to our supplier and requested their assistance. A resolution was provided, which we communicated to you promptly and which you accepted. The necessary parts have since been dispatched to you, and we have ensured that you were kept informed throughout the process.
We are committed to delivering a high standard of customer service, and we are pleased that we could reach a resolution in collaboration with you. Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
The Honeypot Team
Amazing highly recommend
Delivered on the day they said they would early morning so i didnt have to stay in all day waiting around for it to be delived,was proper helpful,asked where I wanted my sofa,they even set it in place removed the packaging,was really polite and friends would highly recommend this place worth the money all day long.
5 mars 2025
Réponse de Honeypot Furniture
Thank you for your amazing feedback! We’re so glad to hear the delivery was smooth and convenient for you, and that our team was helpful and polite throughout the process. We pride ourselves on providing excellent service and are thrilled you had such a positive experience. Your recommendation means a lot to us, and we’re so happy you’re pleased with your new sofa. Thanks again for choosing us!
Kind regards,
The Honeypot Team
I cannot fault these guys
I cannot fault these guys for professionalism and regular contact courtesy.
My daughter is very very happy
THANK YOU
4 mars 2025
Réponse de Honeypot Furniture
Thank you so much for your wonderful feedback! We’re delighted to hear that your daughter is happy with her purchase and that you were pleased with our professionalism and communication. It’s always our pleasure to provide excellent service.
If you need anything else in the future, don’t hesitate to reach out. Thanks again for your support!
Kind regards,
The Honeypot Team
Amazing service the drivers were so…
Amazing service the drivers were so polite and respectful and friendly communication throughout the whole process highly recommended
4 mars 2025
Réponse de Honeypot Furniture
Thank you for your fantastic feedback! We're so glad to hear that you had a positive experience with our drivers and that you appreciated the communication throughout the process. We always aim to provide polite, respectful, and friendly service, and it’s wonderful to know we met your expectations.
We truly appreciate your recommendation and look forward to serving you again in the future!
Kind regards,
The Honeypot Team
Very fast from ordering to delivery
Very fast from ordering to delivery, helpful delivery people.
4 mars 2025
Everything was easy!
Easy to order, good communication, delivery easy to track and the delivery guys were polite and friendly. Sofa is exactly like the photo.
3 mars 2025
Réponse de Honeypot Furniture
Thank you for your kind review! I’m so glad to hear that the ordering process was smooth and that you were happy with the communication and delivery. We always strive to provide images of our sofas as accurately as possible on our website, so it’s great to know your sofa met those expectations.
If you need anything else in the future, feel free to get in touch.
Kind regards,
The Honeypot Team
Fantastic brilliant service great communication, would definitely recommend
Fantastic brilliant seevice
27 février 2025
Exellent product!
19 février 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.