Horizon Platforms | Hire | Sales | Training Avis 

749
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

we have used horizon platforms for a few years for both hire and training. recent training for a couple of our operatives went very well, from booking to passing the team are great! Kelly has been ext... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Horizon for a while now. We hire machines every week and they run a fantastic service. They try in every way to accommodate. We need machines all over the UK, sometimes at very s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kelly Brown is always so helpful, pleasant, and nothing is too much trouble. We are a demanding customer, and unfortunately most of our requests are last minute. Kelly always sorts for us, and kee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service always goes above and beyond to help our company out. Amy always works her magic, so thanks again

L'entreprise a répondu

À propos de l'entreprise

  1. Location d'outils et de machines de jardin
  2. Service de location d'équipement de construction
  3. Service de location de machines de construction

À propos de Horizon Platforms | Hire | Sales | Training

Écrit par l'entreprise

In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!

About Us

Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.

Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.

Why should consider us for you next hire?

  • National Delivery through our own pristine fleet or one of our trusted partners
  • Access to over 16,000 platforms, ensuring we'll have the right machine for you
  • Same day, next day delivery. On core kit, platforms can be delivered as quickly as 4 hours if needed
  • We don't like to brag but we hold ISO 9001, 14001 and 45001, IPAF Rental+ Gold and Safe Contractor. Excellence delivered as standard, always.
  • Our Trustpilot score remains Excellent, meaning we dont just talk a good game!
  • We can assist with long-term hire or purchases of powered access equipment whatever your needs.
  • Our team of expert in-house and partner trainers can get your team through IPAF, PASMA or construction related courses at our training centre in Wakefield or on sites convenient for you nationally.

Hire Scissor Lifts

Hire Cherry Pickers

Hire Personnel Lifts

Hire Push Around Lifts

Contact Us

Have an issue you'd like to discuss?

Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

749 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(749)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Reliable and professional service!

I've worked with Horizon for the past few years, they always go the extra mile to help with last minute requests. Becky, Darcy and the Horizon team always keep me updated and are quick to respond to any emails or calls. They are a credit to the company.

30 janvier 2026
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for the fantastic review Lewis, it's great to read and I know the team will be really happy with your comments. I am delighted you are receiving the high level of service you appreciate and enjoy. Thanks again, and thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Always fantastic service from Horizon

Always fantastic service from Horizon.

Today I was assisted by the apprentice, Sam, who was excellent in response and sorting my query immediately.

Nice work, Sam. :)

30 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for your review Jill, it's great to hear that our team at all levels are providing you with a fantastic service - Sam will be over the moon with your comments! Thanks again, and thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Excellent

The service Horizon provides is excellent. They are always friendly and helpful whenever any issues occur. Their engineers are highly knowledgeable and professional, and their response and call-out times are impressive. Most repairs or issues are resolved in a single visit. I would highly recommend them for any MEWP services.

30 janvier 2026
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for taking the time to write such a fantastic review for our Service team, Simone - it's great to hear of your positive experience of dealing with us and I know our engineers will be thrilled with your comments. Thank you again, and for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Excellent service provider

Excellent service provider. Reliable, cost effective and staffed by people who genuinely want to provide a good service.

30 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for this fantastic review John, it's great to hear the team are providing you with the outstanding service you appreciate and value. The team will over over the moon with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Great service today from Horizon.

Great service today from Horizon.
I needed a very specific machine at very short notice, and both Cavan Atkinson and Lydia Asquith were incredibly proactive and helpful. As soon as they realised the urgency, they had everything ready to roll once they received the go-ahead. Communication throughout was excellent, and they really helped me out.

28 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you so much Ann for sharing your experience of dealing with Horizon. Cavan and Lydia will be absolutely thrilled with your fantastic comments, as am I. I am delighted you are happy with the outstanding level of service we provide and pride ourselves on. Thank you again, and thank you for your business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

What a great company

What a great company, with amazing staff always happy to go up and beyond.
Thank you!

29 janvier 2026
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for taking the time to give such positive feedback on your experience of dealing with Horizon, Hayley. I'm delighted with your review and the team will be over the moon with your comments. Thank you for your business, Rory Duggan (Managing Director)

Noté 1 sur 5 étoiles

unreliable

16 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

Hi Mike, I was disappointed to see your review and know the team have now had the time to investigate your hire. I can only apologise for your experience and hope we will be given the opportunity to show you our usual high standards of customer service in the future. Rory Duggan (Managing Director)

Noté 2 sur 5 étoiles

The MWEP that was delivered was not in…

The MWEP that was delivered was not in good condition which caused delays and time lost. Even after an engineer cam out to look at the problem and following there advise the problem continued and by the time a replacement was offered the job had already gone beyond its original time frame

7 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for detailing your experience with Horizon, Nigel, and for speaking Ema so that we could fully investigate the issues you mentioned. We take all feedback, good and bad, very seriously and use it to make improvements to our service offering. Once again, I am very sorry for the issues you had and will demonstrate our highest standard of customer service on your next hire with us. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

wonderful company always happy to…

wonderful company always happy to assist and keep you informed, nothing is too much trouble for them, from intial hire to collection you can rely on the team there as needed

9 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

What a great review to read Jane! As you know, outstanding customer service is our highest priority so to hear your positive comments around the support you receive is amazing. Thanks for taking the time to provide your feedback and thank you for your ongoing business. Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Had a issue on site

Had a issue on site, resolved in no time

5 janvier 2026
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to let us know about your experience in dealing with Horizon. Although I am disappointed you had an issue, I'm delighted that we resolved it quickly for you. We take all feedback seriously, good and bad, so thank you for your comments, and your ongoing business. Rory Duggan (Managing Director)

Noté 4 sur 5 étoiles

Consistently a fantastic experience

Consistently a fantastic experience, though we did lose three hours of productivity since the machine was missing its key.

6 janvier 2026
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for taking the time to give Horizon a great review. We take all feedback seriously, both positive and negative, and I am very sorry that you experienced some significant downtime due to the missing key. We have spent some time investigating this and our Head of Hire, Kelly Burgess, would welcome a call to discuss this further if you would like to contact her when convenient. Thank you for your ongoing business, and whilst we appreciate you receive a consistently high level of service, we do appreciate your feedback on the issue you experienced. Once again, many thanks for your business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Greyhound Box Ltd have dealt with…

Greyhound Box Ltd have dealt with Horizon Platforms for more than 5 years and found them to be a very reliable company with great customer care and excellent engineers

2 décembre 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Hi Paul, thanks for taking the time to give Horizon such a great 5-star review. The team, and in particular our engineers, will be over the moon with your positive comments, especially from such a longstanding customer. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Becky Watts and the team delivers…

Becky Watts and the team delivers exceptional customer service. All issues resolved and always goes above and beyond to help.

7 novembre 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you for taking the time to write such a great review for Becky and the Horizon team, Andrew - they are absolutely over the moon with your comments. I am also delighted that we continue to provide you with the high level of service you have become accustomed to. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Love dealing with Kelly

Love dealing with Kelly, Bubbly happy go lucky person.

Happy to help answers calls outside of working hours allthough not expected and is really knowledgable.

30 octobre 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Good morning Leigh, what a fantastic review to read first thing on a Monday morning - Kelly will be over the moon with your comments and it's great to hear she's providing the outstanding service that you appreciate. Thanks for taking the time to give your positive feedback, and thank you for your ongoing business. Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Dealt with Charlotte Bailey

Dealt with Charlotte Bailey. She was very responsive in getting we a quote and also once agreed getting an asset to my workplace. Straight forward service.

1 octobre 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to give Charlotte such great feedback, Philip, it really is very much appreciated - she is over the moon with your comments and delighted you're happy with the service you're receiving. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

⭐Horizon Platforms⭐

All the staff are extremely helpful and always go above and beyond. Across the multiple projects where MEWPs have been used on site, we’ve experienced little to no issues, any questions or potential problems have been quickly identified and resolved by the Horizon team.
The online Hire Hub is also a great tool, it’s fast, easy to use, and makes arranging new equipment or updating existing hires simple and efficient.
Overall, we’ve had an excellent experience working with Horizon Platforms and wouldn’t hesitate to recommend them!

3 octobre 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Hi Luke, thanks for taking the time to review your experience of dealing with Horizon, whether it be directly with team members or our online portal. It's great to hear we are satisfying your requirements and we look forward to continuing to do so. Thanks for your business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

40+ Site Rollout

I had a large 40+plus site rollout and reached out to Kelly Brown at Horizon who went above and beyond to help me. Will definitely be back to book in more machines :)
Highly recommended

9 octobre 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

What a great review to read, Mark - I really appreciate you taking the time to give such good feedback - Kelly will be over the moon with your comments. Thank you for your business and we look forward to providing you with the high level of service again in the future. Thanks again, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Excellent customer service

Horizon Platforms give excellent customer service, their machines are reliable, they are competitive priced and delivered when they promise to
Overall they give you what you need when hiring MEWPs. I would have no hesitation in recommending them.

12 septembre 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to give Horizon such a great review, Chris, it really is appreciated. The team are delighted with your comments! Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Absolutely fantastic company

Absolutely fantastic company, we had a breakage of an onsite lifter and Horizon sorted us one to site within a couple of hours and saved the day!
And fabulous customer service!

16 septembre 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

I'm delighted, Rebecca, that we were able to quickly rectify the issue you had with another machine and helped keep your operations going. The team will be thrilled with your positive comments on your experience of dealing with them. Thank you for taking the time to give the team such a glowing review, and many thanks for your business. Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Five star got to site on time great…

Five star got to site on time great pick up when smooth no trouble with communication over the phone with security gate
Overall excellent thanks

8 septembre 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Hi Trevor, thanks for taking the time to give Horizon a great review and sharing your experience of dealing with us. I'm delighted you enjoyed the high levels of service on which we pride ourselves - the team will be over the moon with your comments. Thank you for your business, Rory Duggan (Managing Director)

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