Horizon Platforms | Hire | Sales | Training Avis 

749
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

we have used horizon platforms for a few years for both hire and training. recent training for a couple of our operatives went very well, from booking to passing the team are great! Kelly has been ext... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Horizon for a while now. We hire machines every week and they run a fantastic service. They try in every way to accommodate. We need machines all over the UK, sometimes at very s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kelly Brown is always so helpful, pleasant, and nothing is too much trouble. We are a demanding customer, and unfortunately most of our requests are last minute. Kelly always sorts for us, and kee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service always goes above and beyond to help our company out. Amy always works her magic, so thanks again

L'entreprise a répondu

À propos de l'entreprise

  1. Location d'outils et de machines de jardin
  2. Service de location d'équipement de construction
  3. Service de location de machines de construction

À propos de Horizon Platforms | Hire | Sales | Training

Écrit par l'entreprise

In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!

About Us

Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.

Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.

Why should consider us for you next hire?

  • National Delivery through our own pristine fleet or one of our trusted partners
  • Access to over 16,000 platforms, ensuring we'll have the right machine for you
  • Same day, next day delivery. On core kit, platforms can be delivered as quickly as 4 hours if needed
  • We don't like to brag but we hold ISO 9001, 14001 and 45001, IPAF Rental+ Gold and Safe Contractor. Excellence delivered as standard, always.
  • Our Trustpilot score remains Excellent, meaning we dont just talk a good game!
  • We can assist with long-term hire or purchases of powered access equipment whatever your needs.
  • Our team of expert in-house and partner trainers can get your team through IPAF, PASMA or construction related courses at our training centre in Wakefield or on sites convenient for you nationally.

Hire Scissor Lifts

Hire Cherry Pickers

Hire Personnel Lifts

Hire Push Around Lifts

Contact Us

Have an issue you'd like to discuss?

Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

749 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(749)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Always a great experience unfortunately…

Always a great experience unfortunately no key was left with the machine which lost us 3 hours work time

26 août 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Hi Steve, thanks for taking the time to give Horizon a great review. We take all feedback, good and bad, very seriously and will investigate the issue you experienced on your recent hire with us and feedback to you accordingly. Thank you for your ongoing business and we will continue to provide the high level of service you have become accustomed to from us. Many thanks again, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Outstanding Service Every Time!

Horizon Platforms are an incredible company to deal with, consistently offering outstanding service without fail. Their machines are always clean, reliable, and in excellent condition and their pricing is refreshingly competitive. I can't write this without giving a special shout-out to Kelly, who has saved our bacon on more occasions than I can count. She’s knowledgeable, friendly and completely unflappable - the calm in the chaos. Her support has gone above and beyond time and time again and I’m genuinely very grateful. Horizon are unbeatable in every way - responsive, reliable and genuinely committed to making things easy for their customers.

1 septembre 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Thank you so much for sharing your positive experiences when dealing with Horizon - I'm delighted that our outstanding customer service is valued and appreciated. Kelly will be thrilled with your comments! Thank you again, and many thanks for your ongoing business. Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Overall Excellent

Comms great. Delivery Easy.
Pleasure to do business with you!

17 juillet 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to give Horizon a 5-star review. It's great to hear we are providing you with an outstanding level of service - the team are thrilled with your comments - and thanks for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

excellent customer service -the…

excellent customer service -the customer is always number 1

24 juillet 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for your 5-star review Nick - all customer feedback is taken seriously and valuable to us, so it's great to hear that we continue to provide outstanding customer service to such an important, longstanding customer. The Horizon team are thrilled with your positive comments. Thank you for your ongoing support, Nick - Rory Duggan, Managing Director

Noté 5 sur 5 étoiles
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Réponse de Horizon Platforms | Hire | Sales | Training

It's great to hear we are continuing to provide you with a high quality service, Reehana, thanks for taking the time to give Horizon a wonderful review. Thank you for your ongoing support, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Great communication

Great communication, extensive knowledge. Machines are always in good condition.

23 juin 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to give Horizon a 5-star review, Dave, I'm delighted we are providing you with the high level of service you have come to enjoy. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

A great team

I've been working with these guys for years. A great team who are always very helpful and offer an excellent service.

27 juin 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

I was delighted to read this review, Geno, it's great that we are continuing to provide the high level of service you've enjoyed overt the past few years. The team will be over the moon with your comments. Thanks for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles
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Réponse de Horizon Platforms | Hire | Sales | Training

Hi Sarah, thanks for taking the time to provide us with your valuable feedback on the service you receive from Horizon. It's great to hear you're happy with everything we're doing for you. The team are over the moon with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 2 sur 5 étoiles

Poor equipment

20 juin 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Good afternoon Craig. Firstly, I would like to apologise for the issues on your recent hire with us. I was extremely disappointed to receive this 2-star review, as we pride ourselves on providing outstanding service to all our customers. However, following a full investigation into the issues, your hire experience with us was well below our usual standard. I know you expressed your gratitude to the Hire Desk for exchanging the machines immediately, however we fully understand the negative impact the issues will have had on your project and costs. All feedback, good and bad, is valuable to us so that we can learn and make necessary improvements, so thank you for advising us of your issues and for giving us another chance to show you the high levels of service we can provide. Thank you for your business, Craig, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

The engineer that arrived on site was…

The engineer that arrived on site was very knowledgeable and efficient at his work, he rang us with plenty of time to prepare permits before arriving on site

18 juin 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for your valuable feedback, Jacob, it's great to hear that the service provided to you on this occasion was outstanding. I will pass your comments on to our Service team, they will be delighted with your feedback. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Machine delivered and collected on time…

Machine delivered and collected on time which was a bit crucial for particular works
Couldn’t fault hire

6 juin 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to write a review Stephen, and it's great to hear you were happy with the service we provided. We look forward to providing your hire requirements in the future. Thank you for your business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Fantastic team . Horizon platforms .

Working with Horizon platforms for many years for both training , equipment and hires I can fully recommend Horizon for all your needs . I'll get down to the brass tacks ; these guys have professionally assisted our company through the most challenging environments of access needs and I mean the full package ! From surveys/ traffic management/ permits and even bespoke scaffolding builds for tricky area access whilst maintaining full safety and awareness for all persons involved, public ,crews and surrounding establishments, everything is considered to the 'T' Horizon platforms are the company you need to be commissioning to help you with your requirements. Ps . The girls in the office are super helpful/ responsive and get the job done . A.K

17 juin 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

I couldn't ask for more in a review, it is great to hear that every effort from the team and the service they provide is exceptional and appreciated. The team are absolutely thrilled with your positive comments. Thank you so much for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

From start to finish customer service…

From start to finish customer service was how we would all like it to be. Excellent!! Thank you.

20 mai 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Amazing feedback to receive Robert, thanks for taking the time to share your positive experience in dealing with us. The team are absolutely thrilled with your comments. Thanks again and for your continued support, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

5-Star Service!

We've been consistently impressed with Horizon Platforms. Quotes always come back quickly, which makes planning our jobs much easier. Deliveries are made exactly when promised—no delays, no excuses. The pricing is always competitive and spot on, offering great value without compromising on service. From start to finish, it's a smooth, reliable experience every time. Truly a 5-star service all round! Can't thank Kelly and the team enough!

5 juin 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

This is a fantastic review to read, Corey, thank you for your positivity around the outstanding service we provide to you. The team are absolutely delighted with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Everybody I spoke to were extremely…

Everybody I spoke to were extremely helpful.

14 mai 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to write a review, Louise - we take all feedback, good and bad, seriously and it's great to hear we are providing you with a high level of service. The team will be over the moon with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 4 sur 5 étoiles

Once again its always a pleasure…

Once again its always a pleasure working with the team but this week the service stood out by far.!!!! I requested two last minute machines for early delivery one being an 80ft & 19ft machines both on different days & Darcy delivered once again thank you for the support without you i couldn't of complete my reactive requests from our customers.

21 mai 2025
Avis spontané
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to write such a brilliant review Mick - I'm delighted that we could help you and your customers with our outstanding level of service. Darcy and the rest of the team will be over the moon with your comments. Thank you for your ongoing business, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Always a great service

Platforms always arrive on time and are in excellent working order.

25 avril 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to give some feedback on the service we provide to you, Dean, it really is very much appreciated. I am delighted you are happy and we hope to continue supplying you for many years to come. Thank you for your ongoing support, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

First Class

First Class. Give Becky a pay rise Ben lol.

11 avril 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks for taking the time to give your feedback on the service you receive from Horizon, Dean, and in particular Becky - she's very happy with your comments! Thank you for your ongoing support, Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Horizon never fails us

Ema never fails us, no matter what issue or quandary I have she manages to sort it out and always provides a resolution. Top service, as always.

11 avril 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

It's a pleasure to read this review Cassandra, Ema is over the moon with your comments and it's great to hear you're receiving outstanding service from us. Thank you for taking the time to give your invaluable feedback and for your ongoing business. Rory Duggan (Managing Director)

Noté 5 sur 5 étoiles

Always helpful and ready to deliver

Always helpful and ready to deliver

31 mars 2025
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Réponse de Horizon Platforms | Hire | Sales | Training

Thanks John, that's great feedback and the team will be thrilled with your comments. I'm glad we're providing you with a top level of customer service. Thank you for your ongoing business, Rory Duggan (Managing Director)

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