we have used horizon platforms for a few years for both hire and training. recent training for a couple of our operatives went very well, from booking to passing the team are great! Kelly has been ext... Voir plus
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We have used Horizon for a while now. We hire machines every week and they run a fantastic service. They try in every way to accommodate. We need machines all over the UK, sometimes at very s... Voir plus
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Kelly Brown is always so helpful, pleasant, and nothing is too much trouble. We are a demanding customer, and unfortunately most of our requests are last minute. Kelly always sorts for us, and kee... Voir plus
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Excellent service always goes above and beyond to help our company out. Amy always works her magic, so thanks again
L'entreprise a répondu
À propos de l'entreprise
- Location d'outils et de machines de jardin
- Service de location d'équipement de construction
- Service de location de machines de construction
À propos de Horizon Platforms | Hire | Sales | Training
Écrit par l'entreprise
In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!
About Us
Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.
Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.
Why should consider us for you next hire?
- National Delivery through our own pristine fleet or one of our trusted partners
- Access to over 16,000 platforms, ensuring we'll have the right machine for you
- Same day, next day delivery. On core kit, platforms can be delivered as quickly as 4 hours if needed
- We don't like to brag but we hold ISO 9001, 14001 and 45001, IPAF Rental+ Gold and Safe Contractor. Excellence delivered as standard, always.
- Our Trustpilot score remains Excellent, meaning we dont just talk a good game!
- We can assist with long-term hire or purchases of powered access equipment whatever your needs.
- Our team of expert in-house and partner trainers can get your team through IPAF, PASMA or construction related courses at our training centre in Wakefield or on sites convenient for you nationally.
Have an issue you'd like to discuss?
Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.
Coordonnées de contact
Unit G1, Rosie Road, WF6 1ZB, Normanton, Royaume-Uni
- 03301345987
- info@horizonplatforms.co.uk
- horizonplatforms.co.uk
4,8
Excellent
749 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stunning.
Charlotte, Cathy and Gav were super helpful! It was lovely speaking to them. Fast and reliable. My fave company to use for powered access ALWAYS!!!
8 août 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks ever so much for taking the time to give us a 5-star review, Maddy. It is very much appreciated by us all! All the best, Tom Matthews (Sales & CX Director)
On time and worked great as always
30 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to leave us a review, Jim. It's great to know we are providing you with a consistent and reliable service. All the best, Tom Matthews (Sales & CX Director)
Excellent service and very helpful
Excellent service and very helpful, quick to respond and brilliant to speak to and deal with. Makes my life a lot easier!!
25 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks so much for your feedback, Kevin. It's great to know you are happy with our service, and it's much appreciated that you have taken the time to write your review. All the best, Tom Matthews (Sales & CX Director)
Réponse de Horizon Platforms | Hire | Sales | Training
Hi John and Liam, thanks for taking the time to give Horizon a 5-star review - all feedback is very much appreciated. I am thrilled that we are providing you with the outstanding service you value and enjoy from us, and we look forward to continuing to supply you as such going forward. Thanks again, Tom Matthews (Sales & CX Director)
Team with a "can do" attitude.
Team Horizon always shows high level of professionalism. They always maintain communication from start to end of a hire which is not common in the industry these days.
29 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Raj, thanks for your great feedback on your interaction with Horizon - it's great to see we are meeting your needs and providing an outstanding service to you. Thanks for taking the time to write the review, it really is very much appreciated. Tom Matthews (Sales & CX Director)
Excellent no fuss or hard sell
Friendly, polite, professional, informative, competitive no fuss service.
25 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review, Luke - it really is appreciated, and all feedback given is valuable to us. It's great to hear we are providing you with the outstanding service you value and enjoy. Many thanks once again, Tom Matthews (Sales & CX Director)
Very good relations and very quick…
Very good relations and very quick response from them
22 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Good morning Jeff, thanks for taking the time to give Horizon a 5-star review; it really is appreciated, especially from a longstanding customer such as yourselves. I'm really pleased we are continuing to provide you with the outstanding service you value and enjoy. Thanks again, Tom Matthew (Sales & CX Director)
Trustworthy Company
Our company use their service for years now, we are satisfied with Horizon Platforms, always in time, good price, excellent service.
11 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Morning Bernadett, thanks so much for taking the time to leave a 5-star review for Horizon - it's great to hear we are providing you with the outstanding service every time that you value and enjoy. Many thanks again, Tom Matthews (Sales & CX Director)
Pleasure to work with!
Horizon are a pleasure to work with. Always prompt with replies and Kelly always goes above and beyond to help wherever she can!
16 juillet 2024
Avis spontané
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Billy, what a great review to read, I'm so glad we're providing you with the outstanding service you value and enjoy. Kelly will be over the moon with your comments, I'll be sure to pass them on to her. Thanks again Billy, we really appreciate your comments, Tom Matthews (Sales & CX Director)
I ordered a spare gas bottle on the…
I ordered a spare gas bottle on the first job and it never got delivered, the 2nd hire a FLT was delivered with no gas. so not the best start tbh . I had to deliver one from my works.
2 juillet 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking my call Rik and for discussing your less-than-ideal experience with Horizon. I am extremely sorry for the issues you experienced and as mentioned on the phone, we will introduce a process immediately to ensure this doesn't happen again and your account will be closely monitored so that going forward, everything runs smoothly and to your satisfaction. Thank you for allowing us another opportunity so that we can show you the outstanding service we can and do provide. Many thanks, Tom Matthews (Sales & CX Director)
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review Simon, it's great to hear we're providing you with the service you appreciate and enjoy. Thanks again, Tom Matthews (Sales & CX Director)
Great service and easily contactable
26 juin 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks so much for taking the time to write a 5-star review for Horizon, Janet - it's great to hear we are providing you with the outstanding service you value and enjoy. Thanks again, Tom Matthews (Sales & CX Director)
Always a pleasure dealing with the team…
Always a pleasure dealing with the team at Horizon
25 juin 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Likewise, as one of our valued partners who we deal with regularly, the team at SWAT are fantastic. Thanks for taking the time to write a review, we really do appreciate it. Tom Matthews (Sales & CX Director)
Réponse de Horizon Platforms | Hire | Sales | Training
What a great review to read, Dawn, as this highlights the most important part of our business ... our people. Thanks for taking the time to write it, they will all be thrilled with your review! Tom Matthews (Sales & CX Director)
AMAZING SERVICE
I have used Horizon for many years now. I do not hire many machines, but when I need one, they are always on hand to assist with a second to none service. Their response time to requests is fast and accurate. I had an urgent repair come in yesterday which, for my client, seriously effects their operational needs, Gavin ensured I had a cherry picker and a scissor lift on site this morning, pre 9:00am which meant that we have completed our repair for our client by 11:00am. This has minimised disruption and costs for my client!!
5 juillet 2024
Avis spontané
Réponse de Horizon Platforms | Hire | Sales | Training
What a fantastic review to read, Karen, thanks for taking the time to write it. I've passed your comments on to Gav and he's over the moon that you're happy with the service he gave you on this occasion. We look forward to continuing to provide you with the outstanding customer service you value and enjoy. Many thanks once again, Tom Matthews (Sales & CX Director)
Amazing service
Amazing service, Becky absolutely amazing staff member, will move mountains to help
28 juin 2024
Avis spontané
Réponse de Horizon Platforms | Hire | Sales | Training
What a great review to read, thanks so much for taking the time to write it - Becky will be over the moon with your comments. We're really pleased that we're able to give you outstanding service you appreciate and value. Thank you again, Tom Matthews (Sales & CX Director)
Great service good machines
19 juin 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Robert, thanks for taking the time to give Horizon a 5-star review. I'm really pleased we're able to provide with the high standard of equipment and outstanding service you enjoy and value. Have a great day, Tom Matthews (Sales & CX Director)
Rapid Response
Left in a bit of a pickle when a scissor lift we was using for an install broke down (provided by another company) Rang at 1pm and our new Horizon scissor is with us a 3pm, excellent customer service! Thanks again Becky!
2 juillet 2024
Avis spontané
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Louis, I'm so glad we could help you out of your tricky situation and deliver a Horizon scissor quickly for you, hopefully making any disruption to your work minimal. Becky is thrilled to bits with your comments! Thanks for taking the time to review your positive experience with us, it really is appreciated. Thanks again Louis, Tom Matthews (Sales & CX Director)
All The staff are so helpful and…
All The staff are so helpful and friendly, they help wherever they can with short notice hires, Can't fault them at all great service!
18 juin 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to write a review for us, Dave - your comments in relation to the staff are particularly great to read. They'll all be over the moon. I'm really glad we're able to provide you with the outstanding service you expect and value. Once again, many thanks, Tom Matthews (Sales & CX Director)
So far very pleasing with minimal fuss…
So far very pleasing with minimal fuss and maximum efficiency..!
11 juin 2024
Réponse de Horizon Platforms | Hire | Sales | Training
Hi Mike, thanks for taking the time to give Horizon a 5-star review - the team will be delighted with your comments. I hope we continue to provide the outstanding service you have experienced to date! Thanks again, Tom Matthews (Sales & CX Director)
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