Nathan the parts Manager at Skoda Lincoln leant me a locking wheel nut key so I could get a flat tyre fixed after mine was lost. Amazing, thanks Nathan
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hortons are a family company who seem to have family values and the whole experience of buying and then servicing my Skoda Superb was faultless. Every member of the team was helpful and attentive. Not... Voir plus
L'entreprise a répondu
Horton have been caring for my Skodas for several years. Their assessments have always been thorough and honest. Service and parts always priced in advance - no unwelcome surprises at the end of the j... Voir plus
L'entreprise a répondu
Always brilliant at this sales room. People very courteous and helpful. Mr Alan Reader especially. Helps me with my purchases and plans so professional he is. Thank you to Luke who handed over my ne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Prestataire de transport automobile privé
- Concessionnaire de véhicules à moteur
- Concessionnaire Skoda
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Dennis Horton & Son is a proud family-run business with decades of automotive expertise, proudly representing the quality, practicality and innovation of ŠKODA in Lincoln. As your local ŠKODA specialists, we offer a wide range of new and used ŠKODA vehicles, backed by honest advice, expert knowledge and a genuinely personal approach. From your first enquiry to driving away, our team is committed to making the experience simple, comfortable and stress-free. As an Authorised ŠKODA Retailer, we also provide manufacturer-approved servicing, maintenance and repairs, carried out by ŠKODA-trained technicians using genuine parts, giving you complete confidence at every stage of ownership. Let our family look after you – and help you find the ŠKODA that’s right for you.
Coordonnées de contact
Royaume-Uni
- hortonskoda.co.uk
4,5
Excellent
74 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and MOT
Great service and MOT, thanks to the service dept for making this a pain-free visiti
26 novembre 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Hi Sam
Thanks so much for your brilliant feedback! 🙌
We’re really pleased to hear your service and MOT were pain-free, that’s always the goal! Our service team will really appreciate the thanks. The Team at Horton Škoda 💚🚗
Good quality services polite and helpful
Good quality services polite and helpful
20 novembre 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Hi Clive
Thank you for the great 5⭐ review. We are so happy to hear you were happy with the quality of our service and found the team polite and helpful, exactly the kind of experience we aim to deliver.
Thanks again and see you soon.
The Team at Horton Škoda 💚🚗
Impressive customer service overall
Impressive customer service overall. Phil was very knowledgeable, polite and attentive with no pressured sales chat. On collecting our Skoda all pre-requisits were done to a high spec and it looked like new. Happy customers!
14 octobre 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Wow, thank you so much for the amazing 5-star review! We’re over the moon to hear you had such a great experience with us. Phil will be thrilled to know his friendly, no-pressure approach made such a positive impression. It’s wonderful to hear your new Škoda looked like new when you collected it — that’s exactly what we aim for! Enjoy every mile in your new car, and don’t hesitate to pop in and say hello next time you’re passing.
Škoda Lincoln Team 🚗✨
Fails to respond to complaints
Fails to respond to complaints. Simply doesn't have the common courtesy to respond. Complaint to be escalated to FOS and reported to the FCA
14 avril 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience and that your previous attempts to reach us haven’t been responded to, that’s absolutely not the level of service we aim to provide.
I’d really like the opportunity to look into this matter for you personally. If you could contact me directly with your full name, vehicle details, and preferred contact information, I’ll make sure your concerns are addressed promptly and thoroughly.
You can reach me at stephkeenan@dennishorton.co.uk , and I’ll come back to you directly once I have reviewed the issue.
Once again, I sincerely apologise for the lack of communication you’ve experienced and appreciate you bringing this to our attention.
No reply to question asked
Used web page link /contact-us to ask question about mud flaps for my Yeti and on both times left it a week no reply
26 août 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Hi Graham.
I’m really sorry to hear that you didn’t receive a reply to your enquiries, that is not the level of service we want to provide. If you could kindly contact me directly at stephkeenan@dennishorton.co.uk with your vehicle details and your preferred contact details, I’ll investigate why you didn’t get a response. More importantly, I’ll make sure someone gets in touch with you directly with the information you need about the mud flaps for your Yeti.
Thank you for bringing this to our attention, and I hope we can put things right for you quickly. Regards, Steph
ŠKODA Horton
Keith, Alan and Paul have been amazing whilst buying my new car, highly recommend 😊
4 septembre 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Hi Rebecca. Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Keith, Alan, and Paul helped make your car-buying experience such a positive one. Your recommendation means a lot to us, and we hope you enjoy every mile in your new ŠKODA! 🚗✨
Best wishes, The Horton ŠKODA Team.
Exemplary Car Dealership
From ordering my new Kamiq in 2023 to the service I have had from them since, I have always found Horton Skoda to be professional, efficient and extremely accommodating.
Highly recommended!
21 août 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Paul, Thank you so much for taking the time to share your experience! We’re delighted to hear that from the moment you ordered your Kamiq right through to your ongoing service visits, you’ve found our team to be professional, efficient, and accommodating.
Your recommendation means a lot to us, and we truly appreciate your trust in Horton Skoda. We look forward to continuing to look after you and your Kamiq for many miles to come! All the best, the Horton Skoda Team
Horton Skoda Lincoln
Horton Skoda Lincoln - esp Jake. We had a car breakdown and it was a complicated fix. Jake's communication with us was first class throughout.
1 août 2025
Avis spontané
Réponse de Dennis Horton & Son - ŠKODA
Lisa, Thank you so much for your lovely feedback — and apologies for the slow reply! We’re really glad to hear that, even with a tricky repair, Jake was able to keep you well-informed and make the process as smooth as possible. I’ll be sure to pass your kind words on to him and the rest of the team — it’ll mean a lot.
We truly appreciate you taking the time to share your experience with Horton Skoda Lincoln, and we look forward to seeing you again in the future. The Team at Horton SKODA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.