Dean from Hosking.co.za is such a professional, commited and amazing helper. Hostking in general is truly an amazing platform to work with. Thank you so much Dean and thank you hosting ! I highly recc... Voir plus
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Lisez les avis des autres
You have lost touch with customer service. A query via email takes days before its responded to. You have to wait minimum 30-45mins to get a response from a webchat especially if its a billing query.... Voir plus
L'entreprise a répondu
Marcelino has been the best and most friendly support I have had over the years. His tone and work etiquette are excellent, and he deserves a promotion to manager to share his knowledge with the rest... Voir plus
I have saved 90% of my hosting expense! If you are reading this review and you are in Africa, looking for a very cheap reliable, click, click way of hosting a website, look no further, you won't regre... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For more than 15 years Hostking has been offering affordable web hosting services to individuals worldwide. It's a web hosting provider with a focus on affordable, fast and stable WordPress-optimized web hosting platform. People needing a website can signup with Hostking and on certain plans receive a free website design by our web developers. ------------------------------------ Choose Hostking if you are looking for: - Affordable Web Hosting - LiteSpeed for 4X faster websites - One-click WordPress installation - 99.9% Uptime guarantee - Premium customer support
Coordonnées de contact
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, 00000, Sharjah, Emirats Arabes Unis.
- +27878020155
- info@hostking.host
- hostking.host
4,5
Excellent
567 avis
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Extremely disappointed with Hostking's customer service
I have experienced unacceptably long response times to my support tickets, and on several occasions, they have not responded at all. This lack of support is incredibly frustrating and unprofessional.
*Update: Ticket (request to cancel Free host package) was sent on 12/07/2024 18:26 (GMT+7) but until now (14/07/2024), It was not resolved!
Another opinion is that instead of commenting, they should process customer ticket first, then respond to customer comments on other platforms, which is really unprofessional action of them!
13 juillet 2024
Avis spontané
Réponse de Hostking
Hi, Sorry to hear about your experience. We usually respond to tickets within a few hours for more urgent issues live chat should always be used. Will get a consultant to investigate as I see we only have 3 tickets left in queue this morning. Also we notice the only customer with your name on our system is a Free Hosting user. Kindly note Free Hosting customers get limited support.
Nothing but good service
Nothing but good service, I have not a single bad thing to say about them, just pure awesome.
12 juillet 2024
Avis spontané
Thank You for HostKing!
30 juin 2024
Dean was very knowledgable and patient.
Dean was very knowledgable and patient.
9 juillet 2024
Avis spontané
so far my experience has been really…
so far my experience has been really good. When I run into trouble, it's pretty easy to reach out to Hostking and find a solution.
3 juillet 2024
The add and drop and drag icons were…
The add and drop and drag icons were too difficult to manipulate, there should be enough space for every controls in starter package. Just for money's worth.
29 juin 2024
such great service
Within in Minutes Johan had helped me , thank you
its always a pleasure to deal with Hostking
30 juin 2024
Avis spontané
HOSTKING is always there for us!!!!!
We've been with HOSTKING for quite some years.
Everything improves!!! The service gets better and better!! The response time is super fast, EVEN after hours or over the weekend!! Thanks to such a wonderful team of people, who are always fast and keen to help with EVERYTHING!!!
29 juin 2024
Avis spontané
excellent service
27 juin 2024
Avis spontané
Direct helpful support by the team
Direct helpful support by Shakira, Johan, Dashan Darren over the years. You rock guys.
26 juin 2024
Avis spontané
great customer service
25 juin 2024
Avis spontané
The service and prices are good.
The service and prices are good.. even support team is good and fast response thanks
24 juin 2024
Avis spontané
Rejoyce Arehone cleaning services
I started Rejoyce Arehone cleaning service so that I can help people who aren't able to clean their houses because they will be busy at work ,that's why i decided to start REJOYCE AREHONE CLEANING Services ,and the business has been doing well so far and I'm gaining profits because of my work
24 juin 2024
Avis spontané
Johan best assistant.
Johan was a fantastic help, straight to the point and explained every detail no issues at all.
16 juin 2024
Avis spontané
I was confused about my domain and…
I was confused about my domain and wanted to know when my domain is going to be active and live.The gentleman that was serving me was patient and kind enough to explain to me.I even said I give you 10/10 . Thank you for good service still looking forward for excellent support.
15 juin 2024
Avis spontané
great support by Johan!!!
15 juin 2024
Avis spontané
I had technical difficulty and I am not…
I had technical difficulty and I am not technically inclined. I had to set up Google Workspace using my domain. I was assisted by Johan who was absolutely phenomenal - his level of service and technical knowledge is phenomenal. My sincerest gratitude and appreciation to him and the host King Team.
12 juin 2024
Avis spontané
Support is always ready to help and all…
Support is always ready to help and all my issues are always solved
10 juin 2024
Avis spontané
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