HostwayAvis 

145
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have been in the vacation rental business for over 25 years - THIS COMPANY HAS NO CLUE WHAT THEY ARE DOING!!! All I can say is if you know the business and already have listings and are thinking th... Voir plus

Noté 1 sur 5 étoiles

I signed up with Hostaway for channel management , and it has been a the worst experience from start to finish. Here's what they promised vs. reality: ❌ Dynamic pricing powered by Beyond — not... Voir plus

Noté 5 sur 5 étoiles

I've used Hostway for multiple domain hosting for over 20 years and I recommend them highly. They have been up almost 100% of the time. I have contacted their technical help (for mostly simple things)... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Internet technology isn't perfect and so much is happening that it is often we come across a road block. At times, these need to be resolved ASAP as some client or the other is breathing down our sorr... Voir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web

Informations provenant de diverses sources externes

Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies. Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise. Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,4

Tous les avis

(145)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have been with Hostway for years and…

I have been with Hostway for years and no problems and what is really important if I have a question it gets taken seriously and answered ASAP. thats the way a business should run!

1 septembre 2025
Avis spontané
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Réponse de Hostway

We really appreciate your feedback. It’s great to hear that we could provide a positive experience for you.

Noté 5 sur 5 étoiles

Hostway have all encompassing…

Hostway have all encompassing assistance helping with many facets of having a Domain and website. Their customer service is excellent and very helpful.

10 septembre 2025
Avis spontané
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Réponse de Hostway

Thank you for your kind words. We’re happy to hear that you’re satisfied with your experience.

Noté 5 sur 5 étoiles

Generally

Generally, this a very reliable and trustworthy Internet hosting provider. Services run smoothly and with hardly any interruption. Support, when needed, is quick and efficient.

10 septembre 2025
Avis spontané
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Réponse de Hostway

We appreciate you sharing your thoughts with us. We're glad you've had a positive experience.

Noté 5 sur 5 étoiles

Value for the product

Value for the product, support, and uptime at Hostway are among the best I've found in 30 years of hosting services

10 septembre 2025
Avis spontané
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Réponse de Hostway

Thank you for the thoughtful review! We’re so happy to hear this and look forward to continuing to support you.

Noté 5 sur 5 étoiles

I Highly Recommend Hostway with 20+ Years as a Customer

I've used Hostway for multiple domain hosting for over 20 years and I recommend them highly. They have been up almost 100% of the time. I have contacted their technical help (for mostly simple things) and they are the best. They have answers and resolutions almost immediately. It is unparalleled and above every other site I use. Their follow-up is very professional and fast.

9 septembre 2025
Avis spontané
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Réponse de Hostway

Thank you for being with us for so many years. We truly appreciate your continued support and are glad to know we’ve met your expectations.

Noté 1 sur 5 étoiles

Crooked practices!

Crooked practices!! WOULD not refund my money that was owed to me! Shame on you for doing this to hard working Americans!

27 août 2025
Avis spontané
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Réponse de Hostway

Hi Magnus,

We’re sorry to hear about your experience and would like to understand more so we can resolve this. Could you please contact us at support@hostway.com?

Noté 1 sur 5 étoiles

they have no clue what they are doing

they have no clue what they are doing. we had a main email account and an alias with hosting.com. they migrated us and AFTER that they tell us uhhh yeah we cannot do alias accounts. then they delete ALL our email accounts. this is three business days so far with no email

2 septembre 2025
Avis spontané
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Réponse de Hostway

Hi Bill,

We regret that your experience was not what you expected. To help us address the issue properly, please get in touch at support@hostway.com.

Noté 1 sur 5 étoiles

Long-Time Customer! Deeply Disappointed! Service Has Gone Downhill — Time to Move On

I used to really appreciate this company — great prices and great service. Unfortunately, that's no longer the case. They charged me for years for a service I never signed up for and failed to renew domains I had already paid for. Even after I provided proof of payment through PayPal, they insisted I pay an additional fee because the renewal was past the grace period — which only happened because they didn’t process the renewal on time.

Customer service has been incredibly frustrating to deal with. I had nearly 100 domains with them, but I’ll be transferring all of them elsewhere. It’s clear they no longer care about their customers. In an industry with so much competition, this level of negligence and indifference is unacceptable. It's time they step off their high horse and start delivering the service they promise.

FYI It's been the last almost 2 years I've been dealing with garbage. Do I recommend? Hell NO! Time to switch to a company that values their clients!

8 août 2025
Avis spontané
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Réponse de Hostway

Hi Lorilee,

We’re very sorry to hear about your frustration and truly appreciate your long-time support. Our records show that the service you mentioned was activated on your account, and when you reached out with concerns, we worked with you to resolve the issue promptly and offered a refund.

We understand how important smooth service and clear communication are, and we regret any inconvenience this situation may have caused. Your feedback is valuable and will help us continue improving our processes for all customers.

Noté 1 sur 5 étoiles

Our sites were migrated from HostMySite…

Our sites were migrated from HostMySite - which was a really good outfit - to Hostway. Absolutely appalling migration which led to 60 hours downtime on our B2B site. I was hours on the phone with numerous Support people, who knew NOTHING about how to solve the multitude of problems. Some of their suggestions were outright stupid - obviously "I" cannot connect using a .local address. Absolutely disgraceful service. Moving provider after 20 years is a massive job but I am seriously considering it.

24 juillet 2025
Avis spontané
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Réponse de Hostway

Hi Penelope,

We’re sorry to hear about the challenges you experienced during your migration from HostMySite. We understand how important uninterrupted service is for your business and regret the downtime you encountered.

Our team worked with you to address the connectivity issues, and we offered compensation to acknowledge the inconvenience. We truly appreciate your patience and feedback, which helps us continue improving our services for all customers. If you think there are unresolved issues, please contact us at support@hostway.com.

Noté 1 sur 5 étoiles

My business website was migrated from…

My business website was migrated from hostmysite.com to hostway.com. Migration and hostway.com are a disaster! No warning it was coming. No instructions as to how to adjust settings in Outlook or iPhone. Talked to a guy in Romania who was not very helpful and hard to understand. Clients were complaining that I had not responded to them. Still trying to sort it out. iPhone email still not working on IMAP.

3 juillet 2025
Avis spontané
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Réponse de Hostway

Hi Richard,

We’re very sorry to hear about the difficulties you’ve experienced following your migration. We understand how frustrating it can be when email and other services don’t work as expected, and we apologize for the impact this had on your business.

Our team strives to provide clear guidance and support, and we regret that your experience fell short of that standard. We appreciate your feedback, which helps us improve our processes and support for all customers.

Noté 1 sur 5 étoiles

Horrible experience so far my email was…

Horrible experience so far my email was migrated from HostmySite email has not worked properly for four (4) days and counting. Completely shut my business down.

1 juin 2025
Avis spontané
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Réponse de Hostway

Hi Robert,

We're so sorry to hear about your experience. Our Support team will be reaching out to you to resolve the issue as soon as possible. We apologize for the inconvenience!

Noté 5 sur 5 étoiles

I've been with Hostway for about 20…

I've been with Hostway for about 20 years! No issues. any support that I needed was instantly provided. World class support! Highly recommend.

28 mars 2025
Avis spontané
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Réponse de Hostway

Hi Walter,

Thank you for sharing your experience with Hostway. We appreciate the detailed and honest feedback!

Noté 5 sur 5 étoiles

Excellent hosting service

I mainly use Hostway for email and DNS management. The control panel is easy to use. Their email spam filtering customization and performance are excellent, and was a deciding factor in my choosing Hostway. Uptime is indistinguishable from 100%. Customer service is great, though rarely needed. Did a lot of research before selecting Hostway, and they continue to live up to my expectations.

28 mars 2025
Avis spontané
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Réponse de Hostway

Hi Bob,

We're happy to hear about your positive experience! Thank you for leaving a review.

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