House Buy Fast Avis 

Very happy with my interaction with Tommy when I called exploring various options for sale. He was knowledgeable, patient and courteous, and subsequently returned my call with full research on market value and possible offers. Very pleased indeed.

Helpful friendly and understanding of the situation. Fingers crossed that the next stage is as impressive

We had a great conversation with Tom today. He explained the process clearly, showed genuine empathy for our situation, and guided us step-by-step. His expertise and clear communication made us feel completely confident in choosing House Buy Fast. Highly recommended!

I am at the very start of this house selling process so have been very wary. However, Dan has been open and transparent throughout our two initial telephone contacts and answered my questions and concerns in a very positive and professional manner. He has definitely put my mind at ease and I have no hesitation in moving forward and working with House Buy Fast.

I have signed up with this Company today - they offered me a very good price. They explain everything in great detail and haven't been in the least bit pushy, unlike some of their competitors! A special mention to Daniel who has been so helpful and patient.
I feel confident the process will run smoothly throughout

Really helpful to have an honest and open discussion with a knowledgeable expert with no pressure to agree to a particular course of action.

Very professional and helpful. We did not proceed as received an offer via the estate agent. However, if you require advice and need a definite sale I would recommend HBF. Duncan was very responsive and provided good advice

Dan, Lewis and the entire team have been fantastic throughout the process. From marketing the property to arranging viewings, they have been proactive, professional, and dedicated from start to finish. They worked hard to generate interest and consistently sent potential buyers to view the property.
The team were always available to answer any questions I had, providing clear advice and support whenever needed. Yesterday we received an offer which we were delighted to accept.
I would highly recommend Dan, Lewis and the team to anyone looking to sell their property. Their professionalism, communication, and commitment to achieving the best outcome have been outstanding.
Thank you to Dan and the whole team for making what can often be a stressful process feel straightforward and well-managed. I wouldn't hesitate to use their services again in the future and will happily recommend them to family and friends

Title: Refused to review or take my property details

Immediately after I emailed House Buy Fast with a detailed PDF brochure, I received a telephone call from a representative named Chris, despite my email expressly stating that email was preferred initially.

Chris told me that company policy prevented him from downloading the brochure because I might be a scammer. I understand the need for reasonable security precautions, but he had obtained my contact details from that email and had called me. I therefore offered to provide all the relevant property details to him directly over the telephone. He refused to take them.

I also directed him to the property’s publicly accessible Matterport virtual tour through Google. He said that he could not find it, although I was able to locate it while we were speaking. When I again offered to give him the information verbally, he said words to the effect of, “It doesn’t matter; I’ll get what I need from elsewhere,” and brushed me off.

My concern is not the company’s security policy. It is that, after declining to open the brochure, its representative also refused the safe and straightforward alternative of taking the information directly from me.

I found Chris’s manner rude, abrasive and stand-offish. The interaction felt dismissive rather than like a genuine attempt to understand or assess my property, and it did not inspire confidence in the service. I chose not to proceed and consider this a fortunate early warning. Prospective sellers should be aware of my experience.

contacted the company regarding selling my property, i was speaking Duncan who was so helpful and he explained everything in detail so that i understood the whole procedure regarding the offer they had given me.

would definitely recommend this company to anyone that is trying to sell their property.

their honesty and the offering price made by Duncan to purchase my property, was fair market value, which is why I will be accepting the offer given

I was contacted within a very short time of completing the necessary information. Duncan was very friendly but business like at the same time. He explained everything in a manner that was easy to understand how things progress. I would highly recommend this company.

A lot of information given can’t complain

I have previously posted 2 negative reviews about this company
I was contacted by Jeff the MD of the company who seemed genuinely alarmed at the service I had received.
He agreed if I so choose to rip up the contract or alternatively try again changing some techniques and try to achieve a sale that both sides would be happy with.
This was the kind of service and professionalism I was seeking originally.
A big thanks for Jeff’s intervention

Duncan Fretter has been very helpful, supportive and flexible in the conversations we have had so far. I am hopeful that we can move forward to conclude a sale of my property to House Buy Fast.

Duncan was great, no pressure, explained all our options. Competitive figure offered.

Although Duncan was unable to help me directly, he was a breath of fresh air, in an industry where that's not always the case. Friendly, attentive and considerate.

Firstly I want to thank Chris Lunson for his polite, friendly and helpful manner. I chose HBF for an easy sale as I wanted to move back to my parents due to health issues, and to be nearer. I didn’t want the hassle of potentially multiple viewings or not knowing exactly when the house would sell. As I wasn’t planning on buying another house, I was happy to take a lower than market offer in exchange for less stress. HBF also paid for my own solicitor, so there were no fees there. Selling your house this way isn’t for everyone, so please make your own mind up. If you want, or need, full market value - and that alone is debatable as a house is only worth what a buyer is willing to pay - then this service might not be for you. If, however, you are like me and are happy to sell lower for less stress then I would at least sound them out. Thanks again Chris for always answering my questions and being a pleasure to chat to.

I honestly couldnt fault this company so far. The customer service, contact with updates, deal has been great.
Duncan Fretter listened to my situation, negotiated the end value for the property and has agreed to my requests.
The team who deal with viewings have communicated brilliantly, send notifications of new prospective buyers seeing the house.
We got a lovely email from the agent as we took the time to talk to them about the house history and details, which they appreciated.

Dan was so easy to talk to and he explained everything I needed to know about selling my house.He answered all my questions and concerns and put me so much at ease that I would 100% recommend anyone who needs help to sell their house quickly for cash to speak to Dan.