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We Buy Any Home Avis 1 291

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Many of the positive reviews have not reached completion. After the original offer there was a significant price drop. We decided to go ahead anyway. Then the survey revealed a few minor problems... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I feel I have only just started my process of selling my house. As I have just signed the contract. But the lady Emily DeLorenzi. Has been amazing no question was too much, she was always available... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couple of hiccups along the way. Surveyor found some unexpected water damage in the loft that were previously overlooked. So the price was less than I thought. But the revised price was over what I a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the first initial conversation with Chris the whole experience was so easy. My sale was on behalf of my elderly parents who had let the property fall into disrepair but although this was taken i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Investissements immobiliers
  2. Évaluateur immobilier

Écrit par l'entreprise

We Buy Any Home is the UK’s largest and most established cash house buyer, helping homeowners achieve fast, certain sales since 2010. Every review you’ll find here is from a genuine customer. No fakes, no filters, just honest feedback from people we’ve helped. With an unbeatable team of property experts, we take care of everything from start to finish, making us the most stress-free way to sell your home. If you’re comparing options, you’ll find our experience, transparency and reliability hard to match. We can buy any property, in any condition and complete in a time frame that suits you.

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Significant price drop hours before completion

Many of the positive reviews have not reached completion. After the original offer there was a significant price drop. We decided to go ahead anyway. Then the survey revealed a few minor problems and on the day we were meant to complete did another significant price drop. The offer was almost half of what my Dad paid 3 years ago, despite during work on the property.

After I rejected the offer they used immoral, high pressure sales tactics to try and convince me to continue. They said the problems were significant and I would struggle to sell on the open market.

I accept a reduced offer for an easy sale. What is immoral is repeated significant price drops, bringing the property to half of what was paid for it 3 years ago, followed by high pressure sales tactics.

17 avril 2026
Avis spontané
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Réponse : We Buy Any Home

Thank you for taking the time to share your experience, it’s clearly been a frustrating situation and I’m sorry it’s left you feeling this way.

To clarify one point, a large number of our reviews are from customers who have gone on to complete, as we actively follow up post-completion to gather feedback on the full journey. That said, we understand that the experience leading up to that point is just as important.

In terms of pricing, our initial offer is always based on the information available at the time. Any changes following this are driven by new information, typically from the survey, which can highlight risks or costs that weren’t visible upfront. We appreciate that this can feel like a significant shift, particularly if timings are tight, but it is not our intention to mislead.

Regarding your concerns around pressure, that’s not the standard we aim to uphold. Our role is to present the options and context, not to push anyone into a decision. Your feedback on this is taken seriously and will be reviewed internally.

We do genuinely aim to provide a straightforward, transparent service for those who value speed and certainty, but it’s clear in your case we didn’t meet expectations, and for that I’m sorry.

Noté 5 sur 5 étoiles

They went the extra mile …

The customer service was top notch Greg Person from the team was outstanding the communication was excellent right from the start the whole process was explained simply they even arranged a solicitor to handle the conveyancing for me at no cost to myself I wouldn't hesitate to recommend Greg and the team to anyone

20 février 2026
Avis spontané
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Réponse : We Buy Any Home

Great to hear you had such a positive experience, thank you for taking the time to share it.

We’re really pleased Greg looked after you so well and kept everything clear and straightforward from the start. Good communication makes a big difference, especially when things need to move quickly.

Noté 5 sur 5 étoiles

house sale

Still very early in transaction but so far very easy to work with and pleasant

10 avril 2026
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Réponse : We Buy Any Home

Thank you Chris

Noté 5 sur 5 étoiles

Early stages of the sale process

Early stages of the sale process, so far I have been extremely impressed by the efficency & professionism of all the WBAH I have had contact with, communication is 1st class.

12 avril 2026
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Réponse : We Buy Any Home

This is lovely to hear, thanks Ian

Noté 5 sur 5 étoiles

Professional and reliable

Professional, reliable, positive service. Far easier than selling on the open market. A guaranteed move date made all the difference. Would definitely recommend.

7 avril 2026
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Réponse : We Buy Any Home

Thanks for the lovely review! Glad we could help.

Noté 5 sur 5 étoiles

Contract signed

I feel I have only just started my process of selling my house.
As I have just signed the contract.
But the lady Emily DeLorenzi. Has been amazing no question was too much, she was always available. Professional and kind. I really hope the rest of my experience continues to be this supported

5 avril 2026
Avis spontané
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Réponse : We Buy Any Home

Great to hear you’ve had such a positive start, thanks for sharing.

Emily will be really pleased to read this, she takes a lot of pride in keeping things clear, responsive and supportive from day one. We know how important that early stage is, especially when you’re just getting everything moving.

We’ll make sure the rest of the process continues in the same way, with regular updates and a team around you if you need anything at all.

Noté 3 sur 5 étoiles

Some good, some bad

On a practical level: my apartment was valued by estate agents at around £240k; initial offer was £191k; reduced offer two weeks later at £90k.

On an operational level: there seemed to be a disconnect between the first people who took the call to the next line of staff who dealt with the sale - sales and information I’d passed on to Chris (who took my call) hadn’t been passed on the team as he’d said they would be.

When asking for a valuation you’ll be sent an agreement to sign which says that if you want to pull out after a valuation has been given, then you’ll pay them £950 if the valuation stays the same. Pay nothing to pull out if the valuation changes.

Aleks and Greg were both decent, and at the end of the day their hands are tied by how the underwriters guide them.

We Buy Any Home may do just that, but in my experience I join the very many people on here who have had significantly reduced offers.

Also, anyone engaging with them is incentivised to write a review with a £25 Amazon voucher, so bear that in mind too when reading others.

1 avril 2026
Avis spontané
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Réponse : We Buy Any Home

Hi, thanks for taking the time to share this, we do appreciate the detail.

On the valuation, our initial figure is always a desktop estimate based on limited information. As we move through underwriting, survey feedback and comparable evidence, that figure can change, sometimes significantly if larger issues come to light or the property differs from initial assumptions. I understand how frustrating that feels, especially when the change is big.

On the communication point, that’s not the experience we aim to provide. Information should flow cleanly between teams, so it’s useful to hear where that broke down.

We’re glad Aleks and Greg looked after you well, and we’ll feed this back internally to tighten up both communication and expectation-setting.

Noté 5 sur 5 étoiles

Chris was amazing

Chris was amazing! Friendly and reassuring. The offer was well explained and the paperwork sorted out quickly and efficiently

28 mars 2026
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Réponse : We Buy Any Home

Thanks Karen, glad we were clear and efficient for you.

Noté 5 sur 5 étoiles

We buy any home made the whole…

We buy any home made the whole experience of selling our home quickly very easy and stress free Rosie and the team were extremely helpful throughout the whole experience

17 janvier 2026
Avis spontané
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Réponse : We Buy Any Home

Thank you for your kind words, we really appreciate you taking the time to share your experience.

It’s great to hear that Rosie and the team made the process feel easy and stress free for you, that’s exactly what we aim to deliver. Wishing you all the best for what’s next.

Noté 1 sur 5 étoiles

Strung along until the last possible…

Strung along until the last possible moment, only to be low balled after a very dodgy survey. Avoid at all costs.

27 mars 2026
Avis spontané
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Réponse : We Buy Any Home

We’re sorry to hear you feel this way, this isn’t the experience we aim to provide.

Our initial offers are based on the information available at the time, and any changes following a survey are down to findings that can impact the property’s value or saleability. That said, we always aim to be clear and transparent throughout the process.

Noté 1 sur 5 étoiles

Big con offered on price and the try…

Big con offered on price and the try offer lot less rubbish ppl dont waste your time with them

25 mars 2026
Avis spontané
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Réponse : We Buy Any Home

Sorry to hear that.

We aim to be transparent, our offers reflect the costs and risks involved in providing a quick, guaranteed sale. It’s not right for everyone, but it suits those who value speed and certainty.

We appreciate the feedback.

Noté 5 sur 5 étoiles

So far so excellent

We are early in the process, but so far everybody has been delightful on the phone, and the form filling/information providing was clearly explained and easy enough to do. The way ahead has been laid out in an understandable way.

23 mars 2026
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Réponse : We Buy Any Home

We know the early stages can set the tone for everything that follows, so it’s really important to us that everything feels clear and straightforward from the outset. Glad the team have been helpful and that the process has been easy to follow so far.

Noté 1 sur 5 étoiles

Awful company

Awful company, DO NOT USE.

I enquired about selling my property with them a couple of weeks ago they offered 45k I accepted they then inspected the house and made an offer of 17.5k I obviously declined!

They then come back with another offer of 33k an a completion within 7 days guaranteed! Today is the 7th day and they have not completed! The correspondence is absolutely shocking it’s all false promises! It’s got to the point I can’t even talk with them on the phone I’ve had to make sure it’s all via email because of the lies!
Tom is the biggest liar of them all! Chelsea doesn’t know what she’s doing either! And I’m now stuck in the dark with them not completing my property as promised they even lock the land registry on your property before they have paid! And before they reply with an excuse I have every email for proof of correspondence!
I’m left with no choice but to go to the ombudsman and news with what’s going on!
Make sure you avoid! I will be showing the proof of how bad they are all over my social media because this is totally immoral and unacceptable!

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Made me feel comfortable from the start.

From the first initial conversation with Chris the whole experience was so easy. My sale was on behalf of my elderly parents who had let the property fall into disrepair but although this was taken into account we buy any home were extremely fair with their offer.
Rosie, Phoebe and Chelsea made everything so simple to understand and talked me through every step in the process. I had contacts at all times when i had questions and if my contact wasnt available, someone else was. Very professional l. I would definitely recommend this service.

10 novembre 2025
Avis spontané
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Réponse : We Buy Any Home

Thank you for taking the time to share this, it really means a lot.

We’re so pleased to hear that the team made you feel comfortable from the outset and that the process felt straightforward throughout, especially given the circumstances with your parents’ property. It’s great to know the team were able to support you clearly and consistently at every stage.

Wishing you and your family all the best moving forward, and thank you again for the recommendation.

Noté 5 sur 5 étoiles

Professional and honest advice

Greg was very professional and gave clear advice. Whilst I decided not to proceed this moment in time I would consider them again in the future. Thanks again.

17 mars 2026
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Réponse : We Buy Any Home

Thanks for the review Dave! We're here if you change your mind.

Noté 5 sur 5 étoiles

Couple of hiccups along the way

Couple of hiccups along the way. Surveyor found some unexpected water damage in the loft that were previously overlooked. So the price was less than I thought. But the revised price was over what I allowed for and the sale went through without any issues. This company didn’t use the unscrupulous practice of “chipping “ at the last minute which certain companies do
Taylor Oliver was professional and informative throughout. Happy

5 mars 2026
Avis spontané
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Réponse : We Buy Any Home

Thank you for taking the time to leave a review.

We’re pleased the sale went through smoothly in the end, and that the revised offer still worked for you despite the unexpected issue found during the survey. Situations like that can occasionally arise, but we always aim to be fair and transparent throughout the process.

It’s great to hear that Taylor kept you informed and supported along the way. I’ll be sure to pass your kind words on to him. Thanks again for choosing We Buy Any Home.

Noté 5 sur 5 étoiles

I am very happy with their service form Taylor Oliver

Excellent experience with We Buy Any Home. Taylor Oliver was professional, proactive, and incredibly helpful throughout my sell. A top-tier service that I’d recommend to anyone looking to buy or sell.

5 mars 2026
Avis spontané
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Réponse : We Buy Any Home

Thank you Jean!

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