Banner for We Buy Any Home

We Buy Any Home Avis 

1 365
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have sold two properties now and dealt with Greg who was helpful the whole way through. He always kept me up to date and made the whole process easy from start to finish and was up front and honest... Voir plus

Noté 5 sur 5 étoiles

Very good introduction and explanation of how WBAH works. Very precise, nothing vague and a very honest approach. This should suit me very well. Rhys was very helpful and knows how to listen as w... Voir plus

Noté 4 sur 5 étoiles

I had a positive experience dealing with We Buy Any Home. Jack, Aleks and Greg were all very friendly and helpful, with no pressure selling and a willingness to answer all my questions. Once I si... Voir plus

Noté 1 sur 5 étoiles

I went to, we buy any home, for a quote that I originally thought was okay if rather low, knowing they have to make money. I pulled my property of the market, as they requested, for them to then c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Investissements immobiliers
  2. aussi dans
  3. Évaluateur immobilier

Écrit par l'entreprise

We Buy Any Home is the UK’s largest and most established cash house buyer, helping homeowners achieve fast, certain sales since 2010. Every review you’ll find here is from a genuine customer. No fakes, no filters, just honest feedback from people we’ve helped. With an unbeatable team of property experts, we take care of everything from start to finish, making us the most stress-free way to sell your home. If you’re comparing options, you’ll find our experience, transparency and reliability hard to match. We can buy any property, in any condition and complete in a time frame that suits you.

What makes us different?

Écrit par l'entreprise

We're a genuine cash buyer of properties
We have the funds available to purchase and complete on any property within as little as 7 days. We're completely flexible and can work to a timescale of your choosing.
We don't charge any fees
You have absolutely nothing to pay when using our service - we'll even cover your legal fees.
We're property experts
Our professional team have over 250 years' of experience working in property between them. We're also one of the founding members of the National Association of Property Buyers, and are members of The Property Ombudsman.

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(1 365)

147 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scamming and conning grubby hands

Well.
Your just as conning as your cars. Honest people buy houses. Half your staff prob rent, so don't understand. I've been on the ladder since 19. I saved up hard to get where I am. My house is working £250,000 and you offer £130,000. Where do you get these figures. I bet you if you got your scamming little grubby hands on my beautiful house, you will sell it for way more than that. Where's the justice. How do you sleep at night. Does it make you feel good, knowing you conned so many innocent and vulnerable people. Karma will get you in the end. Lucky I read the reviews before signing anything over to a shambles of a business. You should be ashamed!!!!!

6 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thank you for your feedback. We appreciate that receiving an offer significantly below what you believe your property to be worth will naturally be disappointing.

Our service is designed for homeowners who prioritise the speed and certainty of a direct cash sale, and as a result, our offers will be below the price a property may achieve when sold on the open market. There is never any obligation to accept an offer, and we fully understand that this route will not be suitable for every homeowner.

We would also like to reassure you that we take our responsibilities towards all customers, including those who may be vulnerable, extremely seriously. We are sorry that your experience left you with a negative impression of our business and wish you all the best with the sale of your property.

Noté 5 sur 5 étoiles

I inherited my late brother's house…

I inherited my late brother's house under incredibly distressing circumstances. Chris, Alex and Tom were all amazing and most helpful and supportive despite it being an unusual circumstance. Thanks you so much!

8 août 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thank you so much for taking the time to leave this review. We’re really pleased to hear that the team were able help during a difficult time. We really appreciate your kind words.

Noté 5 sur 5 étoiles

Tom was very prompt with replying and…

Tom was very prompt with replying and has explained everything fully

22 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thanks for the lovely review. We're really pleased to hear Tom was quick to respond and took the time to explain everything clearly. We'll be sure to pass on your kind words to him.

Noté 2 sur 5 étoiles

Do not keep there Word

Had a Conversation with one of your advisors, about buying our flat, I told him it was a retirement flat with yearly fees to pay on it, he said not a problem we take on retirement property’s he offered me a figure which I expected to be well below market value, i accepted the figure and was sent the paperwork to accept which i signed, two days later i got a call from another advisor in your company, who explained they had their Underwriter to look at it and decided it was too much of a risk to take on and therefore will not be proceeding, i asked if they would offer a figure for it, she said £1000, needless to say I was totally insulted. So why in the First place say they will take it on and offer you a figure and then withdraw, Very Frustrating to say the least.

21 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Hi,

Thank you for taking the time to share your experience. We're sorry to hear how frustrating and disappointing this was for you.

We appreciate that you were upfront from the outset that the property was a retirement flat, and we understand why you were disappointed when we were ultimately unable to proceed after underwriting.

Our initial offers are always subject to a full underwriting assessment, where a number of factors are considered before a final decision is made. Unfortunately, there are occasions where this process identifies risks that mean we are unable to continue with a purchase.

We're sorry that this outcome fell well short of your expectations, and we appreciate your feedback as we continue to review and improve our processes.

Noté 5 sur 5 étoiles

Patrick

From the first initial consultation .Everything was communicated clearly. Excellent customer service,Highly recommended for rapid response and quick sell of your property

22 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thanks for the review Tevin - Pat will be delighted to hear this

Noté 4 sur 5 étoiles

Quick to respond

Quick to respond. The only reason I dropped a star was because I had phone calls (4) from lots of different departments ( probably necessary from their side) but I found it annoying having to repeat myself.

20 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thank you for the review Harriet. We will take this feedback on board!

Noté 2 sur 5 étoiles

Beware "we buy any home"

These are very polite and professional in their approach. They gave me a quote of £153000 as a price for my home. 2 weeks later they contacted me to say 2 local estate agents "walshes" and "browns" had valued my house at approx 30k less than the 2 estate agents who had been selling my house. As a result they would have to reduce my house cash offer to a sum which I think equates to between 60 and 70 % of the house's value. That was before any last minute drop. As a result I will not use them, and would strongly urge other people to be very wary of them. Other cash buyers had contacted me and openly said the house value was as I had been advertising , but the market is slow, so they would only pay 70% of its value , as they would have to get rid of the house full price to make a good profit which could take 1 year. The point is the other cash house buyers were honest ! It's the way WBAH operate that is at fault...it does not appear to me to be honest. "Floating " valuations used as an excuse to lower offers they give initially does not inspire trust.

22 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that our service didn't meet your expectations.

We understand how disappointing it can be when an offer changes during the process. Our initial offer is based on the information available at the time, but as we carry out further due diligence, including independent assessments and a review of the local market, the offer may need to be revised to reflect those findings.

We appreciate that our service isn't the right fit for everyone. Our aim is always to provide a transparent, guaranteed sale for those who value speed and certainty over achieving full market value, and there is never any obligation to proceed if the final offer doesn't meet your expectations.

Thank you again for your feedback, and we wish you all the best with your sale.

Noté 5 sur 5 étoiles

Very helpful

Very helpful
Explained procedure

17 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thanks Pamela!

Noté 4 sur 5 étoiles

From offer to sale was impressed.

I have just finalised the process from initial offer to completion and payment.
Overall I am happy with the way things went, of course the final sale price was less than I would have received on the open market but you are effectively paying for a speedy, guaranteed sale, so no complaints. I had been trying to sell this property for several months and had been consistently let down by others. Selling this way was far less stressful and a timely result was achieved.
WeBuyAnyHome were honest throughout, including discussions on price etc. Nothing was hidden.
Special mentions go to Tom and Chelsea who were a pleasure to deal with and most importantly were always helpful, honest and transparent.
Would recommend this company if you require a speedy and stress free(ish) sale.

17 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thank you for taking the time to leave such a detailed review.

We're delighted to hear that you were happy with your overall experience and that we were able to provide the speed, certainty and transparency you were looking for. As you mention, our service is designed for those who value a guaranteed sale and a straightforward process, particularly after experiencing the uncertainty that can come with the open market.

We'll be sure to pass your kind comments on to Tom and Chelsea. They'll be pleased to know their honesty, transparency and support made a positive difference throughout your sale.

Thank you again for your recommendation, and we wish you all the very best for the future.

Noté 1 sur 5 étoiles

Read the Small Print... I Did. 👀📄

Read the Small Print... I Did. 👀📄

📞 I have literally just come off the phone with the WBAH team after deciding **not to proceed**.

From day one, my position couldn't have been clearer.

❤️ I needed a fast sale to help fund urgent medical treatment for a sick relative.

🚀 WBAH assured me they could move quickly.
💷 A price was discussed.
🤝 Expectations were agreed.
✅ Everything sounded simple.

...Then reality arrived.

🎭 Act 1 – The Survey Saga

🚪 Survey Visit #1: The surveyor decided not to attend because the tenant was unwell.

📍 Survey Visit #2: They turned up at the **wrong address.

🤦 You genuinely couldn't make this stuff up.

Eventually, the survey was completed and, as seems to be the predictable script with these types of companies...

📉 The offer was reduced.

Given my circumstances and the urgency of the situation, I reluctantly accepted the lower offer because I had been promised a completion within two days.

📄 Then the paperwork arrived...

This is where the alarm bells really started ringing. 🚨

❌ Incorrect information.
❌ Terms heavily weighted in WBAH's favour.
❌ Buried in the small print... a clause allowing WBAH to charge **£5,000** if I decided to withdraw during a two-month retention period.

Seriously? 🤨

When I challenged the wording and simply asked whether the contract could be made more balanced, I was told I was...

💬 "Threatening to walk away."

No.

I wasn't threatening to walk away.

📖 I was reading the contract.

There is a very important difference.

🔍 Here's where I think WBAH made a bad assumption...

Perhaps the expectation is that people selling their homes are stressed, under pressure and won't bother reading the small print.

That they will simply sign whatever is put in front of them.

❌ Wrong customer.

👨‍💼 I'm a contracts specialist.

I read every clause.
Every definition.
Every obligation.
Every piece of small print.

If your business model relies on customers not spotting contractual terms that are overwhelmingly in your favour, then you've picked the wrong person.

💡 Thankfully, reading the contract probably saved me from making a very expensive mistake.

👥 One final piece of feedback...

Please invest in some customer service and communication training for your staff.

Questioning contractual terms is **not** the same as "threatening to walk away."

Customers should be able to ask reasonable questions without immediately becoming the problem.

A little less defensiveness.
A little more empathy.
A little more professionalism.

Especially when you're dealing with people who are often selling their homes because life has dealt them difficult circumstances.

👋 Thanks for helping me dodge a bullet.

Bye bye, We Buy Any Home.

14 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Hi,

Thank you for taking the time to leave your review. We're sorry to hear that you decided not to proceed and that your experience fell short of your expectations.

We understand that selling a property is often prompted by significant life events, and we appreciate that this can make the process particularly stressful. We're sorry that you were left feeling disappointed.

Our offers are subject to surveys and further due diligence, which means they can change if new information comes to light during the purchasing process. We also encourage every customer to read their agreement carefully before signing and to raise any questions they may have. Our team will always take the time to explain the terms of the agreement so customers can make an informed decision.

We're sorry we weren't able to reach an agreement on this occasion, but we appreciate your feedback and will take your comments on board as we continue to improve our service. We wish you and your family all the best.

Noté 1 sur 5 étoiles

Be prepared for a price drop at the 11th Hour

We started the process with WBAH by agreeing a price at 75% of what we had the property on the open market for on 26th April.
After their 'underwriting' process was completed the price war reduced by a further 11%
My husband and I discussed this and as we were 6 week in reluctantly decided to go ahead and signed WBAH's 'Final Price Agreed Document' on 3rd June.
This week were were in a position to exchange contracts, however received an email reducing the price yet again by another 12.5%, albeit with a sliding profit sharing but only on a sales price way above valuations used to justify the underwriting process.
We obviously refused this, on Thursday received their 'best and final' offer which although increased was still a 6.25% reduction on the Final price agreed on 3rd June.
Obviously we are so disappointed, and as we were ready to exchange we had started packing and now have to unpack, cancel removals and remarked our property after loosing nearly 8 weeks.
Please be careful if you go down this route

☆ After reading the response from WBAH, their bending the truth again. This was not a reduction after their initial offer, after their checks etc. They reduced the price and sent a revised contract with 'Final offer ' there reduction is 5 weeks after this fact the property is in impeccable condition as well they know and there was no valid reason for the addional £20k drop at the last minute ☆

9 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Hi,

Thank you for taking the time to leave your review. We're genuinely sorry to hear how disappointing this experience has been, especially after the time you'd invested in the process and preparing for your move.

Our initial offer is based on the information available at the outset. As the sale progresses, we carry out further due diligence, which includes reviewing the property's condition, legal information and any factors that may affect its value or the costs and risks involved in purchasing it. If this process uncovers information that wasn't available initially, it can result in the offer being revised.

We completely understand how frustrating that can be, particularly when you're close to exchange, and we're sorry that we weren't able to reach an agreement that worked for both parties.

Noté 1 sur 5 étoiles

No problem with WBAH offering below market value ... however ...

I have no problem with We Buy Any Home offering below market value - that's their business model.

I accepted an offer and we exchanged contracts. They had a survey done. There were exceptional legal issues that needed resolving which took 6 weeks. At the point we were ready to complete, WBAH wheel out the surveyor's report citing remedial work required.

You can choose to believe that they only just looked at the surveyor's report they had for 6 weeks before mentioning it, or consider it a tactic to reduce their offer. They pulled out in the end.

Also ask yourself why do WBAH always phone you to talk about the deal and only follow up in email when they absolutely have to. Is it because they believe in the personal touch or could it possibly be to ensure you can't easily prove they've said something?

Read the contract before you sign to exchange. It basically says they can pull out at no cost, but if you pull out you're liable for £5k.

My property eventually sold for a lot more than their original offer.

1 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Hi,

Thank you for taking the time to leave your review. We're sorry to hear that your experience did not meet your expectations.

As you mention, our business model is to purchase properties below market value, taking on the costs, risks and uncertainty that come with buying directly. Every purchase is also subject to surveys, legal enquiries and further due diligence. If new information comes to light during this process that affects the property's value, the costs involved or our ability to proceed, we may need to review our offer or, in some cases, be unable to continue with the purchase.

We understand how disappointing this is, particularly after progressing through the transaction, and we're sorry that we weren't able to reach a successful completion.

We're pleased to hear you were ultimately able to achieve a sale, and we wish you all the best for the future.

Noté 5 sur 5 étoiles

Really helpful and informative about…

Really helpful and informative about every step along the way in selling your house to them. Each staff member I have dealt with have been friendly, courteous and professional.

10 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thank you Liz

Noté 5 sur 5 étoiles

So far so good

So far so good, still at early stages
Not had a good experience with the last cash buyer that pulled out of our sale, for no reason,

But my experience of we buy any home so far is leaps and bounds above the last company, fingers crossed sale will go through with no issues
Taylor, Chris and Phoebe have all been amazing, so far.

6 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thanks for the lovely review Matt!

Noté 1 sur 5 étoiles

Essentially a scam preying on vulnerable customers

Essentially a scam, which I knew from the start, but thought it would be interesting to see just how much they would try and rip me off by. Multiple valuations of my property at £220-240k prior to approaching them. Initial enticing offer at £161k with legal fees, which was below what I was really willing to accept already, but the rapid speed would have made up for it.
After 'underwriting' they offered a derisory £130k.
I'm glad that I'm not in a position where I feel forced to sell, because this sort of approach, which will often be to vulnerable customers, is appalling.

8 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

We're sorry to hear you were disappointed with the outcome. We understand it can be frustrating when a final offer differs from an initial indication.

Our initial indication is based on the information available at the time, with underwriting providing a more detailed assessment before any final offer is made. That assessment considers a range of factors, including the property's condition, current market conditions and, where relevant, previous marketing history. We are always upfront that our offers are below market value in exchange for a fast, certain sale, and we appreciate that this won't be the right option for everyone.

Thank you for taking the time to share your feedback.

Noté 5 sur 5 étoiles

After calling webuyanyhome.com I…

After calling webuyanyhome.com I received an offer for my property. With a high level of customer service and a completion guaranteed I would highly recommend to any landlord looking to sell.

5 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thanks for the review John!

Noté 1 sur 5 étoiles

After putting my details in they gave a…

After putting my details in they gave a figure between £396,900 to £485,100 of course this was ‘too good to be true’ after speaking to someone on the phone, it was clear they were comparing a current run down property currently for sale a few doors away, to mine, which has been extended & good condition throughout - they only offered £390,000 - what a rip off company!!

3 juillet 2026
Avis spontané
Logo de We Buy Any Home

Réponse de We Buy Any Home

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.

The online figure is an automated estimate based on limited information and is intended as an initial guide rather than a formal valuation. Once we speak with a homeowner, we take into account additional factors such as the property's condition, size, layout, extensions and the current local market to provide a more accurate assessment.

We are also transparent from the outset that, as a cash buying company, we purchase properties below full market value in exchange for the speed, certainty and convenience that our service offers. There is never any obligation to accept our offer, and we appreciate that this route is not the right fit for everyone.

We wish you all the best with your sale.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus