House of Hearing - Edinburgh Avis 

I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.

After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.

Helpful and clear information. Very helpful professional staff

I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.

Professional, friendly, and helpful

I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.

When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.

I was treated professionally but with kindness and care.

The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.

The visit was quick, friendly and professional

Easy going staff .

Was seen quickly, talked through the test and options were explained well

Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.

Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)

Staff were great with my dad on a recent visit - very courteous and polite and thorogh with the check

David, my audiologist, was most helpful. he provided clear concise answers to all my questions. Have a very thorough check-up. At the end, I can hear in stereo again. He is a top professional! and expert in his field. Goes without saying, recommended.

The procedure was carried out efficiently in comfortable surroundings

The people. Everyone I came in contact with was very nice and helpful.