House of Hearing - Morpeth Avis 

From first making my appointment, to my ear wax removal appointment, everything was so professional.
Sarah Cottam who did the removal made me feel relaxed and at ease with what was going to happen,she talked me through every stage of the whole process from the start to the finish. It was so reassuring,if anyone has any hearing problems I would not hesitate at all in making an appointment with House of Hearing,they are first class

Used branch in Morpeth and first impression was very positive, relaxed and professional in all interactions with staff.
Excellent outcome and will definitely use again as appropriate

Experiencing problems with my NHS hearing aids I was grateful that staff were so helpful and only too pleased to help. Sarah was so supportive and replaced domes with no charge. Thank you once again.

Nothing was too much trouble for the professional, experienced staff at Morpeth who promptly repaired our hearing aid and gave invaluable advice about its use and maintenance going forward.

I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff. Thank you

The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer.

In this case we were deciding next steps on replacement hearing aids. The process was really structured and understandable.

Big thank you to Sarah and Ann !

Staff are always helpful and friendly. Very professional and efficient.
No pressure to buy, but plenty of information for you to make an informed decision for yourself.

The ear wax removal service is also great. I would definitely recommend.

Great staff fantastic service can't fault highly recommended for anyone with hearing problems

wonderful service, so professional and accessible.

Visited HoH Morpeth recently for an annual hearing check and servicing of my Oticon hearing aids.

The service was exceptional, but that is the norm!You are treat just as much as a friend whilst you are indeed a customer.

I've used NHS hearing aids in the past. Sarah and the team however provide great service and focus on product solutions that are suitable for you as an individual.

Thanks again to the whole team at HoH.

Professional, courteous and polite and very welcoming.

Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up appointment, the audiologist, Sarah, took moulds and ordered smaller domes. These have yet to arrive, but I am hopeful!

Seen promptly by friendly professional clinician. Reviewed and amended my hearing and aids. I would trust my treatment 100%

Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.

My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.

A 10/10 Experience! I needed an urgent appointment for my Dad and the lady who took the call moved a few things around and kindly squeezed us in. The care my Dad received from Sarah was excellent - very patient, explained everything , thorough and very caring - we couldn’t have asked for more! A first class service all around - Thank you!

We have been clients for many years and have advised family to go. Excellent service, knowledge, helpfulness and great value for money. As a health professional I couldn’t recommend them more highly.

All very friendly staff, Sarah was very helpful as always and consistently provides a very comforting environment for us. Always very helpful and is extremely sympathetic when I have a concern. Thanks again to the team as usual as I am a regular visitor. Fantastic!

Sarah Cotton was fantastic today at House of Hearing Morpeth so patient explaining my ear infection and how it should be treated.Even printed her findings and recommendations for me to to show my doctor and where to go i.e.walk in centre should I not be able to get an appointment to obtain prescription

Since getting my hearing aids in 2021 the aftercare and service I've received has been quite outstanding. Nothing is too much time or trouble for Sarah. Yesterday I had wax removed and a supply of filters etc - no extra charges.