Having worn NHS hearing aids for a decade I was in denial that they werent sufficient for my day to day work-life anymore. I was struggling with everything- conversations, music, tv but wasnt keen on... Voir plus
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Appointment for my ears to be syringed was easy to make at a time that suited me, very professional on the day, talked me through exactly what was going to be done, my hearing was instantly better af... Voir plus
L'entreprise a répondu
Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... Voir plus
L'entreprise a répondu
I am a client and was able to get an appointment quickly with my audiologist. I moved to H of H from Boots Audiology the standard of service had deteriorated. I have been pleased to now receive exce... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Coordonnées de contact
10 Melville Crescent, EH3 7LU, Edinburgh, Royaume-Uni
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4,9
Excellent
473 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de House of Hearing
Thank you for your review. I'm glad to hear that we were able to offer you the right support. ^CW
Would highly recommend
Would highly recommend. David was friendly & professional, the hearing examination was thorough & results clearly explained. I am very happy with the hearing aids I purchased & the after sales service is very good. I’m very glad I changed to the House of Hearing.
26 novembre 2024
Réponse de House of Hearing
Thank you for your review, Rachel. We're glad we were able to offer you the right support and we look forward to seeing you in clinic again soon. ^CW
Didn’t take long to dewar my ears
17 octobre 2024
Réponse de House of Hearing
Thank you for your review, William! ^CW
Réponse de House of Hearing
Thank you for your review, Elizabeth. I'm glad we were able to help. ^CW
Removed ear wax after 3 unsuccessful…
Removed ear wax after 3 unsuccessful attempts elsewhere.
13 novembre 2024
Réponse de House of Hearing
Thank you for your review, Eileen. We look forward to seeing you in clinic again soon! ^CW
Solved my hearing problem
Solved my hearing problem - very impressed with the experience and with the efficient and friendly service
7 novembre 2024
Réponse de House of Hearing
Thank you for your review, Ron. ^CW
Excellent treatment
The practitioner treating my ear wax was very attentive ...and persistent in the face of some stubborn ear wax deep in my left side..
Going back in a week for her to check for any infection or other issues..
21 novembre 2024
Réponse de House of Hearing
Thank you for your review, Paul. I'm glad to hear that we were able to help and we look forward to welcoming you back at your next appointment! ^CW
Réponse de House of Hearing
Thank you for your kind review! We look forward to seeing you in clinic again soon. ^CW
Quick and efficient service
I needed an ear syringe as I had a blockage in one ear. Despite not being a regular customer I managed to get an appointment at short notice. The staff were excellent and cleared the blockage very successfully.
23 octobre 2024
Réponse de House of Hearing
Thank you for your kind review, John. I'm glad to hear that we were able to offer the right support and give you some relief from your blocked ears. We look forward to seeing you in our Perth clinic again soon! ^CW
Réponse de House of Hearing
Thank you for your kind review, Jane. ^CW
Réponse de House of Hearing
Thank you for your wonderful review, Alison! ^CW
Professional services
Professional and friendly technician. Very pleasant environment.
31 octobre 2024
Réponse de House of Hearing
Thank you Christine, we're glad we were able to offer you the right support! ^CW
Réponse de House of Hearing
Thank you for your kind review, Kenneth. We look forward to seeing you in our St Andrews clinic again soon! ^CW
Very helpful to a very anxious tourist
I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.
15 octobre 2024
Réponse de House of Hearing
Thank you for your kind review, Julie. I'm sorry to hear this happened but I'm glad we were able to provide the right help to assist you while you were visiting Edinburgh! ^CW
Hearing Consultation…
After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.
25 novembre 2024
Avis spontané
Réponse de House of Hearing
Thank you for your lovely review. We're glad Stuart was able to support you on your visit and we look forward to continue supporting you on your hearing journey with us. ^CW
This was the best audiology experience…
This was the best audiology experience I have had in the 15 years that I have needed hearing aids. There was no pressure to buy a new pair of hearing aids, they are providing a service package for the hearing aids I already have, which just needed adjusting. Every other place I have tried simply refused to provide this type of service and just wanted to sell me a new pair (not cheap). I was made to feel welcome with everything being explained. When I do need new hearing aids there is only one place I shall be visiting! I cannot recommend highly enough.
21 novembre 2024
Avis spontané
Helpful and clear information
Helpful and clear information. Very helpful professional staff
15 novembre 2024
Avis spontané
Réponse de House of Hearing
Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW
I attended House of Hearing having been…
I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.
19 septembre 2024
Réponse de House of Hearing
Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.
When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.
If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW
Great practitioner
My appointment was in Barnet with Mary Levy. First time I've had micro suction. Mary explained process. It was quick. Not unpleasant. Mary was lovely
8 novembre 2024
Avis spontané
Réponse de House of Hearing
Thank you for your lovely review. ^CW
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