Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought a Honeywell fan through Wowcher, and they sent me a fan which had obvious signs of previously opened and used fan. I sent them photos showing clear signs of re-taped boxes (taped twice) and... Voir plus

Noté 5 sur 5 étoiles

Unlike a lot of places this family run business have got everything you need to pick the right product you want and that it will be what it says on the tin when it arrives. The customer service and re... Voir plus

Noté 5 sur 5 étoiles

Ordered an overdoor towel rail through B&Q - pleased with quality and quick delivery. Would definitely consider purchasing from this company again.

Noté 5 sur 5 étoiles

Great professional customer service. Very happy with my purchase ralph lauren linen blazer at a great price very well packaged and good delivery l would buy with confidence again from house of... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

At House of Home, we provide you with an excellent shopping experience as our clients satisfaction matters a lot. We have the perfect combination of household goods and home storage solutions that are tailored to meet your needs. Even if you are not sure of what you want, our shop has got several ways to help you identify your needs. Everything about House of Home revolves around our commitment to helping you look you and your home looking it's best and inspire confidence in you.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

138 avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(138)

11 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Couldn't find how to return the items

Purchased 3 sets of wooden door hook strips (costng over £30). They werent really suitable as didn't sit flat on the back of the doors but I couldn't find where to return them because there is no address on the return sheet. I also could locate any email after I placed the order so I'm not sure who it came from as I searched for House of Home and couldn't locate any emails from them at all.
eventually I tracked them down online and sent a message but no-one responded.
I felt like they make it as difficult as possible to return anything so I wont be buying from them again.

18 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Didn’t get my order

Didn’t get my order, I eventually had an email to say stock wasn’t available… are you sure it wasn’t cancelled as it was wrongly priced? As it said on the page that there was 4 in stock all day! If so just be honest 🤷🏼‍♀️ besides that, there is barely any stock available anyway, everything just says sold out!
Bit rubbish really, don’t appreciate being lied to and if you are running a shop, it would be a good idea to get some stock so people can actually buy it.
It’s a shame as some items did look nice. Oh well!

5 juillet 2023
Noté 5 sur 5 étoiles

Heavy Duty Clothes Rail

Never had a clothes rail that's so easy to put up. It's also a relief to have a rail that doesn't collapse - another first for me. Having read some other reviews on here, and having such a good experience myself, I will go direct to their own website in future. In fact I'm going to have a look right now. Having moved recently I'm very busy, but couldn't not write this review because I honestly can't get over how easy the assembly was. So pleased with this product.

20 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

3 weeks and still waiting....

Ordered and paid for shelving 3 weeks ago through B&Q but no sign of it. E-mailed 6 days ago but no reply. I have given them until Friday to resolve this or the order will be cancelled. Very poor.

12 avril 2023
Avis spontané
Noté 4 sur 5 étoiles

I ordered 4 identical items and 2…

I ordered 4 identical items and 2 turned up. I emailed and the next day the other 2 items arrived. I didn’t receive a response to my email but presume the other items were already on their way?
Other than sending in 2 batches, the service was good and the items are great.

17 mars 2023
Noté 3 sur 5 étoiles

Good item but would have been useful to…

Good item but would have been useful to have instructions on how to assemble it.

27 février 2023
Logo de House Of Home

Réponse de House Of Home

Hi Helana
We are very sorry that you didn't receive any instructions as they are provided with all of our products. We would happily provide these for you if you contact us.
Kind regards, Ross - House of Home

Noté 3 sur 5 étoiles

Heavy duty clothes rail

Happy with the product itself (clothes rail) which appears to be robust. Unfortunately let down by multiple minor scratches on visible parts and a missing pole end cap. Quality control issues? Delivery service good.

6 février 2023
Noté 5 sur 5 étoiles

Delivery was excellent

Delivery was excellent. The quality of the items was very good. The only issue I had was the colour of the duvet set was much lighter than it appeared in the photograph.

11 janvier 2023
Noté 5 sur 5 étoiles

Heavy duty clothes rail

I decided to buy directly from House of Home as I noticed that the item I was going to buy online from a well-known DIY store was outsourced/dropshipped by House of Home anyway. I'd never heard of the brand before, but I'm very happy with my purchase (heavy duty clothes rail). Item is good quality and good value for money (cheaper than the DIY store and with free postage). Service and delivery spot on. The only negative is that the website is a bit pushy! For your first purchase, they give you a discount code but you have to use it within the first 10 minutes and there is a red countdown clock which is quite offputting!

10 janvier 2023

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