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House of Windows Ltd Avis 

612
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

After a small hiccup with a broken unit the job is now fitted and I must say the product quality is extremely good. I will be placing regular orders part time cos I'm getting old 😔😁👍

L'entreprise a répondu

Noté 4 sur 5 étoiles

On the whole very well except one hiccup with the sliding patio door being made up & moulded in 2 metres which made it impossible to get into the property or neighbours house via their garden. No indi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent communication, all the follow up calls were professional and friendly. All options were checked before confirmation so I got exactly what I wanted. The window even arrived early; very good q... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I searched online found this website and some reviews upset me but I don't still want to try don't know why? Easy to used website to placed order everything straight forward. After placing... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de fenêtres
  2. aussi dans
  3. Fournisseur de fenêtres PVC
  4. Fournisseur de portes
  5. Magasin de portes
  6. Magasin de rénovation

À propos de House of Windows Ltd

Écrit par l'entreprise

House of Windows are proud to supply both the UK Trade and DIY marketplace with industry leading, British manufactured uPVC double glazed windows. Based in the East Midlands and established over a decade ago, we're dedicated to offering an array of frame colours and glazing finishes in both uPVC and aluminium. Every window is bespoke and made to order according to the customers exact requirements. House of Windows prides themselves on their fast lead times and low price promise. In fact, we think we're hard to rival when it comes to purchasing A' rated windows that offer both quality and style at an incredible price point.

Choosing the right windows for your home can add value and street appeal and replacing them with energy efficient, double or triple glazed windows can significantly reduce your heating bills, whilst providing light, warmth and ventilation.

Choosing which style and design you would like, whether considering windows for replacement or a new construction, you'll probably discover that you need different types. We offer a range of casement, flush-fit, tilt and turn and bay windows along with vertical sliding sash windows, perfect for retaining the existing character of a period property. All our uPVC products are maintenance free, not only will they look beautiful for years to come, they only require an occasional ‘wash down’ with soapy water. What could be easier?

And if you like everything to match, we have that covered too! All of our windows are available in a range of colours that exactly match our entrance doors including White, Anthracite Grey, Cream, Chartwell Green, Oak, Black Brown and Agate Grey. You can even have the frames white on the inside and coloured on the outside.

Although we all want our home to look as attractive as possible, we also understand that a home owner’s first priority has to be to make sure the property is as secure as it can be. With this is mind, every window has a multi-chambered uPVC profile with fully welded joints and come fitted with high security multi-point locking as standard.

With a combined 186 years of industry experience under our belt, we pride ourselves on providing exemplary products that exceed customer’s expectations… FAST! House of Windows is the clear choice for trade customers and DIY'ers. We offer:

  • Faster lead times
  • Bespoke, made to measure windows and doors
  • Glazed and unglazed options
  • Competitively priced products
  • In-house design assistance
  • First order guidance and continued support for repeat customers
  • Free delivery*

Why not visit us online for an instant quote: https://www.houseofwindows.co.uk

Or give our friendly, knowledgeable sales team a call today: 01530 515161

* The delivery is free on all orders over £250 to Mainland England, Scotland, Cornwall & Wales.

MADE TO MEASURE WNDOWS & DOORS

Écrit par l'entreprise

FROM THE UK'S MOST TRUSTED SUPPLIER
House of Windows offer an extensive range of made-to-measure windows and doors and are proud to supply both the trade and DIY sector throughout the UK. Trading for over a decade, our reputation precedes us within the DIY double glazing industry, we're known for our fast lead times, commitment to quality, value for money and exemplary customer service. We come highly recommended and offer a substantial supply only window and door range: white uPVC windows / coloured uPVC windows / uPVC sash windows / uPVC flush casement windows / uPVC bay windows / uPVC cottage style windows / tilt and turn windows / uPVC triple glazed windows / uPVC entrance doors / uPVC back doors / uPVC French doors / uPVC sliding patio doors / composite entrance doors / aluminium bifold doors / aluminium sliding patio doors / aluminium French doors / Heritage style external and internal doors / aluminium windows / aluminium roof lanterns / aluminium flat roof lights. Offering you peace of mind, all of our supply only uPVC window and door products are fitted with multipoint locking systems. They're also BFRC rated and approved, fully accredited to meet the appropriate standards and comply with the latest Building Regulations for doors and uPVC windows. Enhanced security features such as laminated glass, shootbolts, hinge protectors and retainers to comply with PAS24 certification are also available upon request. House of Windows glazed uPVC window frames are supplied with double glazed A' rated sealed units as standard. And for added heat assurance all of our uPVC windows are filled with Argon gas. The solar heat gain through double glazed units will ultimately keep you warmer in winter, cooler in summer and help to reduce your energy bills. To further improve the window energy rating and U value, triple glazed uPVC windows are also available for enhanced energy efficiency and noise reduction. House of Windows endorse the lead-free Liniar sculptured profile as standard, (the Liniar chamfered profile is also available upon request). The Liniar profile has some unique qualities, offering slim sightlines to achieve maximum light and uses a patented double-action bubble gasket to ensure a continuous seal right in to the corners. This technology not only weather proof's your double glazed uPVC windows, it also ensures they are completely leak-free, rendering pesky draughts a thing of the past. We believe that we supply one of the best performing uPVC double glazed window profiles on the market. The Liniar window profile is a product that you can trust and more importantly, a product that will enhance your home for many years to come. House of Windows don't believe in smoke screens, we guarantee our first price is our lowest price. Our reputation is built on recommendation! The outstanding quality and workmanship that goes into fabricating every single one of our windows and doors is evident. With fast lead times and DIY uPVC windows prices starting from just £86 inc VAT, you can rest assured assured that you're getting a fabulous deal as well as a fantastic product!

HOUSE OF WINDOWS

PRODUCT GUARANTEE OFFERS PEACE OF MIND

PRODUCT GUARANTEE OFFERS PEACE OF MIND
All uPVC and aluminium profiles, doors slabs and UPVC panels supplied by the company (House of Windows Ltd), carry a comprehensive guarantee. The performance and quality of all uPVC profiles, door slabs* and gaskets are guaranteed for 10 years, sealed units 5 years and hardware and locks 1 year, from the date of delivery allowing for fair wear and tear. * Excludes Oak and Darkwood coloured slabs - 5 year warranty to hand-applied stained colours.

Coordonnées de contact

Heritage Crittal Style Aluminium Doors

Manufactured right here in the UK for both internal and external use

4,8

Excellent

TrustScore 5 sur 5

612 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(612)

95 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

They was very professional and the…

They was very professional and the product is very good quality
Thank you

15 décembre 2025
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Réponse de House of Windows Ltd

Thank you for the 5-star review Nathan! We’re delighted that you found our team professional and are enjoying the quality of your new product. We look forward to working with you again soon.

Noté 5 sur 5 étoiles

The windows were delivered on time and…

The windows were delivered on time and carefully, many thanks.

12 décembre 2025
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Réponse de House of Windows Ltd

That’s great news Andrew, thanks for letting us know. We take a lot of pride in our delivery process, so I’ll be sure to share your kind words with the team.

Noté 5 sur 5 étoiles

had three orders so far

had three orders so far, all delivered very fast , safe and intact. thanks

11 décembre 2025
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Réponse de House of Windows Ltd

Thanks for being such a loyal customer Tomas! We’re so glad to hear your orders are reaching you fast and safe. We truly appreciate your continued support and look forward to assisting you again soon.

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Delivered on time. Good communication.

5 décembre 2025
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Réponse de House of Windows Ltd

Hi David, thank you so much for the 5-star review! We’re thrilled to hear that you had a smooth experience from ordering to delivery. We look forward to assisting you in the future.

Noté 5 sur 5 étoiles

This item was crafted to fit my…

This item was crafted to fit my dimensions perfectly, offering outstanding value. It arrived promptly on the scheduled date and time. The customer service experience was also exceptional.

23 décembre 2025
Avis spontané
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Réponse de House of Windows Ltd

We’re so glad to hear your product arrived right on time. There’s nothing we love more than hearing our customers are happy with both their items and their experience with our team.

Noté 3 sur 5 étoiles

Hi,black tape not on straight,and…

Hi,black tape not on straight,and pealing of windows before installing.
Rubber on fixings not cut clean,burrs on holes,A bit careless in the manufacture!

1 décembre 2025
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Réponse de House of Windows Ltd

Thank you for taking the time to leave your feedback.

The black tape you have mentioned is protection tape, which is applied during manufacture to protect the glazing units during transport and handling. This tape is not a finished component and can optionally be removed prior to fitting the glass units. This does not affect the performance or lifespan of the windows.

With regard to the points raised about fixings and cut-outs, we take manufacturing standards seriously and are sorry if the finish did not meet your expectations on arrival. Any excess burrs should not affect the structural integrity or installation of the product, but this feedback will be passed to our production team for review.

We would always encourage customers to contact us directly if there are any concerns prior to or during installation so we can assist promptly and resolve any issues.

Thank you again for your feedback.

Noté 5 sur 5 étoiles

Great quality product fairly priced…

Great quality product fairly priced delivered on time

16 novembre 2025
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Réponse de House of Windows Ltd

Hi Richard, thank you so much for the kind words! We’re thrilled to hear that you’re happy with the quality and that your order arrived right on schedule. Making sure you get great value for your money is exactly what we strive for.

Noté 1 sur 5 étoiles

The overall quality of the windows is…

The overall quality of the windows is very poor. The delivery process was a complete mess, with no proper communication at any stage. One of the windows was delivered without a vent, even though it was clearly ordered with one. Additionally, after installation, one of the windows started collecting condensation inside the double-glazed unit, which indicates a serious manufacturing defect. Very disappointing experience and unacceptable quality.

25 novembre 2025
Avis spontané
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Réponse de House of Windows Ltd

Dear Sabina,

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that you’re disappointed with your experience.

We would have welcomed the opportunity to resolve these concerns directly, as we were not contacted prior to this review being posted. In many cases, issues can be addressed quickly once brought to our attention.

Regarding the missing vent, if this was ordered as part of the original specification, this would be rectified promptly once reported. Similarly, condensation forming within a double-glazed unit is covered under warranty and would require a replacement.

With respect to delivery, the order was delivered on the delivery date advised and a time slot provided. The delivery was booked with you in advance. Please can you elaborate further why you thought it was a complete mess and no delivery notification was provided at any stage?

We take product quality and customer service very seriously and do not consider unresolved issues acceptable. We would strongly encourage you to contact our customer service team so we can investigate fully and put the appropriate remedies in place.

Our aim is always to supply products that meet expectations and to resolve any genuine issues fairly and professionally.

Noté 5 sur 5 étoiles

Great Window

Great communication. Product is really good and exactly as requested. Delivery is efficient and friendly.

14 novembre 2025
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Réponse de House of Windows Ltd

That is fantastic to hear! It sounds like you had a seamless experience from start to finish.

There’s nothing better than when a product arrives exactly as you envisioned it, especially when it's backed by a team that actually makes the process enjoyable. Efficient delivery and friendly communication really do make all the difference.

Noté 1 sur 5 étoiles

2 months later and am still waiting for the correct beads

I order a window from them that took 3 weeks to arrive (as they said it would) however the incorrect beads were sent. I didnt realise this until the window was fitted meaning we could not secure the window. I raised the issue with House of Windows who said they would get some replacements sent out immediately. After 2 - 3 weeks I hadn't received anything so I chased it up with a phone call. They said they would look into it. Another couple of weeks pasted and still nothing. This went on, with further phone calls chasing this for weeks. After 7 weeks I finally received some beads, however they were clearly not correct as they were no where near the size of our window. We are now coming up 2 months since I raised the issue about the beads and am still waiting for the correct ones to be sent.
Judging by the quality of the window and the customer serviced received over the beading I wouldn't recommend them to anyone.

13 octobre 2025
Avis spontané
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Réponse de House of Windows Ltd

Hi Zoe, thank you for taking the time to leave your feedback and please accept our sincere apologies for the frustration and inconvenience you’ve experienced.

We are very sorry to hear about the delays in receiving the correct glazing beads. This is certainly not the level of service we aim to provide. Your replacement was requested immediately when you first contacted us, and it’s clear that the follow-up process has not been handled as efficiently as it should have been.

Once again, we are genuinely sorry for the inconvenience caused. We truly value your feedback and are reviewing our internal processes to ensure that a situation such as this, doesn't happen again. If there is anything further we can do in the meantime, please do not hesitate to let us know.

Noté 5 sur 5 étoiles

Fantastic Company

Excellent service from start to finish, plus top class windows and doors. Definitely will use again infact I already have....5***** star from me.

4 octobre 2025
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Réponse de House of Windows Ltd

Hi Darren, that's fantastic news! I'm delighted to hear that you had such a fabulous experience, our ethos at HOW is to ensure each and every customer receives unrivalled customer service and exceptional products.

We truly appreciate the 5 star you have awarded us and look forward to working with you on future projects.

Noté 3 sur 5 étoiles

The Window itself was excellent but... let down on delivery

The window itself was excellent and great value. All was going well until on the afternoon of delivery they rang and due to a-breakdown of the Vehicle it was not possible to deliver. I had expected to fit the following day as the project is diy sos style. However, they offered a date one week later. there was no understanding of the implications to the project ( disabled wetroom), simply that was the best they could do. In the event i had to wait 2 days for it to locate at the factory and drove 45miles to collect it. To cap it all the fitting kit was not posted out in time and arrived at 11am on the morning just as I finished fitting it. Lesson to learn - please be more in tune with your customer and at least try to be understanding and proactive in resolving what was a real problem for the customer. If it had not mattered then I would have told them so.

13 octobre 2025
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Réponse de House of Windows Ltd

Hi Tim, thank you for your recent review. It's wonderful to hear that you were happy with the product received, plus the price point.

I'm sorry to hear that you didn't receive your order on the anticipated date. Sadly, the delivery vehicle unexpectedly broke down and therefore, the delivery was delayed. Delivery the next day would have been unachievable, as the incident would have had to be reported and the delivery rescheduled. Logistically, this usually takes up to one week. House of Windows are truly sorry for any inconvenience this may have caused. Issues such as these are totally out of our control and are a very rare occurrence.

With regard to the Fit Pack, these are sent out by Royal Mail 1st class delivery. Of course, while we understand that this item should arrive in 1 to 3 working days and generally isn't late arriving, we're totally at the mercy of the postal service.

I sincerely hope that the installation went successfully and that the window has proven to be a great addition to the wet room.

Noté 5 sur 5 étoiles

Window Great product made exactly to my…

Great product made exactly to my measurements and excellent value for money . Delivered when promised on time and date . Very good customer service .

11 octobre 2025
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Réponse de House of Windows Ltd

Thank you for your fab review. HOW pride themselves on offering made-to-measure products at unbelievable prices.

It's great to hear that the delivery arrived on time and in excellent order. I'll pass your kind comments on to sales team, they'll be thrilled with your feedback!

Noté 5 sur 5 étoiles

Excellent experience

Great price, great quality products, great service and communication. Fast friendly delivery. An all round excellent experience. I would definitely recommend this company.

30 septembre 2025
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Réponse de House of Windows Ltd

Hi Steven, what a wonderful review, thank you! It's imperative that House of Windows meets, dare I say exceeds customers' expectations, on all aspects of its service. So, it's fantastic to hear that we did just that!

Noté 5 sur 5 étoiles

Highly recommend.

Ease of ordering and follow up call to check sizes etc. The communication about delivery A*. Delivery was a breeze. Cheerful and helpful driver. Would definitely recommend and would use again.

7 octobre 2025
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Réponse de House of Windows Ltd

It's great to hear that you found the order process easy, the website is designed to be uncomplicated but at the same time comprehensive, with a wide selection of options.

Our delivery team really are fantastic, I'll pass on your kind comments. We look forward to assisting you in the future.

Noté 5 sur 5 étoiles

we won't buy windows anywhere else

I won't be buying windows from anywhere else.
Really simple, great quality.
very happy customerf

24 février 2025
Avis spontané
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Réponse de House of Windows Ltd

Hi Dom, WOW! House of Windows couldn't be more happier, we truly appreciate your loyalty and repeat business. I'm delighted to hear that the service and product exceeded your expectations and look forward to working with you in the future.

Noté 5 sur 5 étoiles

good service

good service, easy to deal with

1 octobre 2025
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Réponse de House of Windows Ltd

Hi Dave, thank you for your positive feedback, it's truly appreciated.

Noté 5 sur 5 étoiles

Excellent window.

The window arrived on time.
It fits well and is of good quality
One key for the lock seemed a bit mean but otherwise all good.
Would buy again.

17 septembre 2025
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Réponse de House of Windows Ltd

Hi Gerry, I'm so pleased to hear that you're happy with the quality of the window and that the installation went well.

I would be more than happy to send you a spare key. Please kindly send an email to sales@houseofwindows.co.uk, with a note of the preferred delivery address.

HOW look forward to assisting you on future projects.

Noté 5 sur 5 étoiles

Great service got exactly the size and…

Great service got exactly the size and great delivery on time as promised

23 septembre 2025
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Réponse de House of Windows Ltd

HI Shaun, that's great news, thank you. It's fantastic to hear that you received superb customer service as well as a speedy delivery.

Noté 5 sur 5 étoiles

Very happy!

Friendly helpful staff checked my order by phone before processing for manufacture. Window arrived slightly ahead of schedule, high quality, nicely finished, I’m very happy.

11 septembre 2025
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Réponse de House of Windows Ltd

Hi Terry, thank you for your recent 5 star Trustpilot review. We have a fabulous team here at HOW and appreciate your positive feedback.

I'm delighted to hear that the window arrive earlier than anticipated and you're happy with the product. I wish you well with the installation.

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