HSL Chairs - Bristol Avis 

We had excellent service from Veronica at the Greystoke Avenue shop in Bristol. She asked for our requirements and then explained all the options and prices clearly. She was very patient and helpful and is a credit to HSL.

The 2 Julie’s at Bristol were most helpful. In particular Julie Parker attended to us, she was very patient and understood our requirements. With her knowledge she was able to make most helpful suggestions which enabled us to come to satisfactory decisions. An excellent representative for HSL.

At the Bristol Branch, we were greeted by Carla. She provided a cup of tea and determined what we wanted. She then showed us round the different chairs and settees and explained the features. She was very patient and helpful as we were undecided between different items. When we decided, she took our order and helped us select the options. She made the whole experience pleasant and relaxed. By far the best experience we have had buying furniture.

Luke and Neil from the Cardiff branch visited my parents’ house. They were very patient, funny and made my parent’s feel at ease. They didn’t rush us and kept asking if we were happy or had any questions. They are a credit to the company.

We were immediately impressed by our friends' new sofas, and having learned that they were from HSL and that HSL came with their strong recommendation, we found our way to the showroom and received the best informed, helpful, unhurried, and considerate attention, which resulted in our being able to choose confidently the very best model of armchairs for our purposes . We took away swags of our favourite fabrics and made our decision in just a couple of days. The finished chairs arrived ahead of our expectations and have proved as close to perfection as is possible. Can't say better than that!

Hannah made the experience of buying an armchair from HSL an unforgettable one, for all the right reasons. Her in-depth knowledge of the stock, styles and sizes was impressive, all delivered with a friendly and engaging manner. She really listened to my requirements and guided me to make my own decision. At no point was there any pressure to buy.

I now have a delightful armchair which just after it was delivered, I sat in for three hours! It has added great warmth and comfort to my sitting room.

The ladies (both called Julie) in the Bristol branch of HSL were excellent, they took the time to ensure that we ordered exactly the recliners that would suit our needs. They were very patient as we spent a long time to decide and even gave us tea and biscuits. The delivery was excellent and the chairs were ready to use.

Every thing was good but disappointed having been told delivery was 10-12weeks(and sometimes could be 10) when I placed order and paid was told delivery was 12-14 weeks very annoying as I had organised everything for the first delivery time quoted.

Wow what a fantastic experience.Their customer service was fantastic,Julie who served us was so carring never once did she rush us or make us feel that she was in a hurry. We bought a rise and recline chair for my father in law,she had so much patience.
Thankyou Julie for good old fasion customer service

My adjustable bed a
Arrived yesterday and I had a very good night's sleep very pleased. The young men were very polite and efficient. I would ALSO like to thank the staff at HSL Bristol for their help and support. Full marks to all. Thank you Kay

The whole HSL Experience has been excellent. From the time spent in the showroom with Veronica and placing the order. Showing us some much needed patience trying many different sofa's to designing the one for us. That was in February, then 12 weeks later the Sofa was delivered by Martin and Jack. They were warm and friendly on arrival having called a couple of times to keep us updated on their progress to us. They got to work quickly getting the Sofa set up and tested. Followed by a quick demo of the different controls. That was it done, all very efficient, leaving us to enjoy the comfort of our new sofa. We highly recommend you try HSL you can expect a high quality product, professionalism and excellent service.

Hannah
Helped us pick bed I needed for my disability she was easy to talk to and really pleasant
Answered all are questions which made it easier to buy bed
Good experience

The service Julie gave was excellent she listened to what my needs were and helped me pick the right chair for my needs well done

Having recently ordered a rise & recline chair from HSL, we returned to the Bristol store to view the beds. We were again warmly greeted by Carla who remembered us from our previous visit.

We spent some considerable time trying the different options available to us. Throughout, Carla was both knowledgeable and patient, allowing us time but always available to answer any questions or offer advice.

We await our delivery but have been very impressed by the attention and support we have received to date.

Visited the Bristol branch, staff were very welcoming and friendly. Hannah was extremely helpful, explaining the buying and delivery process, and fully answered any questions. I was encouraged to take my time deciding what was best for me before purchasing the corner unit.

On our visit to the Bristol store we were given all the help and advice we needed by Veronica to select the correct three piece suit for us with no pressure . The furniture has now arrived and although only several days we are very pleased to date.
Thankyou Veronica and HSL.

So I took my mum (93 years old) to HSL Bristol to look for an electric recliner chair.
We were greeted by Veronica as we were looking around. She was quite simply brilliant, Veronica was really knowledgeable about every product and nothing was to much trouble.
She listened to my mums needs and suggested products best suited to her. We did make a purchase and are very pleased with our choice. HSL make a good quality product at a reasonable price, but it was Veronica that sealed the deal for us.

Helpful friendly staff. Clear information about product, price and delivery. Not over pushy and gave me lots of time to dit in the chair of my choice and very patient while we were selecting fabric.