We were looking for a couple of fireside or recliner chairs to accommodate different heights and health conditions. Donella in the Letchworth branch could not have been more helpful. We now await... Voir plus
Établissement
Changer d'établissementArden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB
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Diane very professional and full of empathy for my condition. Diane walked us through an assessment of our needs that was linked to ensuring that we brought the right sized riser/recliners for each of... Voir plus
We were immediately made to feel very welcomed by Donella on arrival to the Letchworth store. There was no hard sell which was very refreshing. Donella, is a very clear communicator explaining thin... Voir plus
It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - Letchworth
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Coordonnées de contact
Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, Royaume-Uni
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A very professional and enjoyable experience
Diane very professional and full of empathy for my condition. Diane walked us through an assessment of our needs that was linked to ensuring that we brought the right sized riser/recliners for each of us. The whole process was very enjoyable.
Buying a HSL sofa
Liz was very attentive showing us the best options for my needs.
Explaing the reasoning behind her recommendations.
Choosing a comfortable chair to relax in.
We were looking for a couple of fireside or recliner chairs to accommodate different heights and health conditions.
Donella in the Letchworth branch could not have been more helpful.
We now await the two chairs we have chosen in the Stressless range - the Wing model.
Staff very welcoming and knowledgeable
Great service
Great service. Everything explained in simple terms. Recommend HSL.
Very good service.
We were immediately made to feel very welcomed by Donella on arrival to the Letchworth store.
There was no hard sell which was very refreshing. Donella, is a very clear communicator explaining things well, very knowledgeable and confident with regards to the products we were interested in.
Swivel chair
Showed all the range in my preferred type of chair. No pressure to buy and friendly helpful staff
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Return visit
Have already had dealings in the past and were very happy to return again.The ladies were very friendly and offered us a drink, very relaxed and always ready to help with any questions. Brilliant.Well done Liz and your colleague in Letchworth.

Réponse de HSL Chairs - Letchworth
Helpful staff and quality furniture
Friendly knowledgeable staff who advise without aggressive sales talk; good quality and well designed comfortable furniture
Donella was very helpful
Donella was very helpful, from opening the door and welcoming us in to insuring I was 100% comfortable
in the chair I have picked.
Manager Liz extremely helpful
Manager Liz extremely helpful
We were made to feel very welcome
I would definitely recommend hsl letchworth and would return again
S Ryan
It was the moment we were invited into…
It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and we surprised ourselves the first chairs we chose were the second set. We went away thanking Diane for great service.
From the minute we walked in
From the minute we walked in, Graham was very helpful, polite and professional. Excellent service
The company is HSL Furniture
The company is HSL Furniture, and the store was a lovely showroom, and the Staff were very helpful, especially Graham.
I am really pleased with the Recliner Chair I have purchased.
Mr John carpenter
I found Diane extremely helpful and professional i would highly recommend purchasing furniture from hsl she took the time and her vast experience to ensure i recieved the chair most suitable for my needs many thanks
Amazing customer service
Amazing customer service.
Liz could not be more helpful. I was given coffee while Liz went through a questionnaire to ensure I bought the right chair for me and to confirm my medical history. Having made a mistake in the past buying a chair from another supplier, it was a relief to find HSL ensure the measurements were right for me.
A pleasant experience
We were given a warm welcome by a friendly and considerate sales lady. We were shown the range of chairs and tried sitting in various sizes and styles. We had plenty of time to consider our choice and were not pressured in any way . The whole experience was very pleasant.
Over and above
Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us relax. I would recommend anyone to visit the show room
Your furniture delivery drivers
Your furniture delivery drivers, Ashley & Cameron, were very polite, helpful, conciencious, cheerful & willing. The client was shown - with patience - how to operate both the rise & recline chair and electric bed.
HSL come up trumps
Visited HSL showroom in Letchworth who had complete range of Stressless recliners unlike some much larger well known stores. We specifically wanted to test the Adam zero gravity chair. Graham was extremely knowledgeable and gave us all the time we heeded. What a lovely guy, a credit to HSL. Definitely recommend.
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