HSL Chairs - Letchworth Avis 

139
•
TrustScore 5 sur 5

4,9

Arden Press House, Pixmore Avenue, SG6 1LJ Letchworth, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were looking for a couple of fireside or recliner chairs to accommodate different heights and health conditions. Donella in the Letchworth branch could not have been more helpful. We now await... Voir plus

Noté 5 sur 5 étoiles

Diane very professional and full of empathy for my condition. Diane walked us through an assessment of our needs that was linked to ensuring that we brought the right sized riser/recliners for each of... Voir plus

Noté 5 sur 5 étoiles

We were immediately made to feel very welcomed by Donella on arrival to the Letchworth store. There was no hard sell which was very refreshing. Donella, is a very clear communicator explaining thin... Voir plus

Noté 5 sur 5 étoiles

It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and... Voir plus


À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fabricant de meubles
  4. Fournisseur d'équipement de mobilité
  5. Fournisseur d'équipement pour personnes handicapées

À propos de HSL Chairs - Letchworth

Écrit par l'entreprise

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Écrit par l'entreprise

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Coordonnées de contact

  • Arden Press House, Pixmore Avenue, SG6 1LJ, Letchworth, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

139 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(139)

4 849 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A very professional and enjoyable experience

Diane very professional and full of empathy for my condition. Diane walked us through an assessment of our needs that was linked to ensuring that we brought the right sized riser/recliners for each of us. The whole process was very enjoyable.

20 octobre 2026
Noté 5 sur 5 étoiles

Buying a HSL sofa

Liz was very attentive showing us the best options for my needs.
Explaing the reasoning behind her recommendations.

20 octobre 2026
Noté 5 sur 5 étoiles

Choosing a comfortable chair to relax in.

We were looking for a couple of fireside or recliner chairs to accommodate different heights and health conditions.
Donella in the Letchworth branch could not have been more helpful.
We now await the two chairs we have chosen in the Stressless range - the Wing model.

10 octobre 2026
Noté 5 sur 5 étoiles

Very good service.

We were immediately made to feel very welcomed by Donella on arrival to the Letchworth store.
There was no hard sell which was very refreshing. Donella, is a very clear communicator explaining things well, very knowledgeable and confident with regards to the products we were interested in.

17 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Swivel chair

Showed all the range in my preferred type of chair. No pressure to buy and friendly helpful staff

8 octobre 2026
Noté 5 sur 5 étoiles

Return visit

Have already had dealings in the past and were very happy to return again.The ladies were very friendly and offered us a drink, very relaxed and always ready to help with any questions. Brilliant.Well done Liz and your colleague in Letchworth.

13 octobre 2026
Avis spontané
Logo de HSL Chairs - Letchworth

Réponse de HSL Chairs - Letchworth

Hello,
We are glad you enjoyed your experience with us once again. Thank you for your wonderful feedback. It is great to know that our team provided a welcoming atmosphere, offered refreshments, and answered all of your questions during your visit.
Kind Regards,
Chantelle Boddy
Customer Care at HSL Chairs.

Noté 5 sur 5 étoiles

It was the moment we were invited into…

It was the moment we were invited into the store. Diane was most helpful and made our experience both pleasurable and without any pressure. We walked around the various chairs we were looking for and we surprised ourselves the first chairs we chose were the second set. We went away thanking Diane for great service.

10 septembre 2026
Noté 5 sur 5 étoiles

The company is HSL Furniture

The company is HSL Furniture, and the store was a lovely showroom, and the Staff were very helpful, especially Graham.
I am really pleased with the Recliner Chair I have purchased.

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Mr John carpenter

I found Diane extremely helpful and professional i would highly recommend purchasing furniture from hsl she took the time and her vast experience to ensure i recieved the chair most suitable for my needs many thanks

4 septembre 2026
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service.

Liz could not be more helpful. I was given coffee while Liz went through a questionnaire to ensure I bought the right chair for me and to confirm my medical history. Having made a mistake in the past buying a chair from another supplier, it was a relief to find HSL ensure the measurements were right for me.

29 août 2026
Noté 5 sur 5 étoiles

A pleasant experience

We were given a warm welcome by a friendly and considerate sales lady. We were shown the range of chairs and tried sitting in various sizes and styles. We had plenty of time to consider our choice and were not pressured in any way . The whole experience was very pleasant.

26 août 2026
Noté 5 sur 5 étoiles

Over and above

Visited Letchworth Show room on Wednesday and were made most welcome from the start Liz was so very knowledgeable and talked us through everything we needed to know she was very friendly and helped us relax. I would recommend anyone to visit the show room

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Your furniture delivery drivers

Your furniture delivery drivers, Ashley & Cameron, were very polite, helpful, conciencious, cheerful & willing. The client was shown - with patience - how to operate both the rise & recline chair and electric bed.

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

HSL come up trumps

Visited HSL showroom in Letchworth who had complete range of Stressless recliners unlike some much larger well known stores. We specifically wanted to test the Adam zero gravity chair. Graham was extremely knowledgeable and gave us all the time we heeded. What a lovely guy, a credit to HSL. Definitely recommend.

12 août 2026
Avis spontané

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