HSL Chairs - Newcastle-under-Lyme Avis 

144
•
TrustScore 5 sur 5

4,9

196 Liverpool Road, ST5 9ED Newcastle-under-Lyme, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The sales assistant Julie was brilliant, she took her time with us trying out many styles of furniture to get the right fit, she made sure we got exactly what we needed

Noté 5 sur 5 étoiles

Ordered a new suite. Attended to by John in store. Advised us on what best suited our needs and budget but he was in no way doing the "hard sell". Very unobtrusively helpfull and able to answer an... Voir plus

Noté 5 sur 5 étoiles

The chair arrived quicker than we expected. Alex and Dean were very helpful. Alex explained the controls very well. Very good service and good quality furniture. Highly recommended.

Noté 5 sur 5 étoiles

Informed of early visit and contacted re time of delivery. Very helpful and kind delivery man Alex Shane. Chair placed in situ and extra arm covers put in place. Necessary paper work left.


À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fabricant de meubles
  4. Fournisseur d'équipement de mobilité
  5. Fournisseur d'équipement pour personnes handicapées

À propos de HSL Chairs - Newcastle-under-Lyme

Écrit par l'entreprise

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Écrit par l'entreprise

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Coordonnées de contact

  • 196 Liverpool Road, ST5 9ED, Newcastle-under-Lyme, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(144)

4 398 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a new suite.


Ordered a new suite.
Attended to by John in store. Advised us on what best suited our needs and budget but he was in no way doing the "hard sell". Very unobtrusively helpfull and able to answer any questions that we had.
If the service for the rest of our purchase is this good, we'll be very happy indeed!

29 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The chair arrived quicker than we…

The chair arrived quicker than we expected. Alex and Dean were very helpful. Alex explained the controls very well. Very good service and good quality furniture. Highly recommended.

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent the most comfortable chair I…

Excellent the most comfortable chair I gave ever sat in . Super petite . I'm 5 ft . Excellent service . Numan and Thomas were excellent very helpful . Advised me where to find the fire safety code on an old chair .

18 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

John was very helpful and spent a long…

John was very helpful and spent a long time explaining the different aspects and benefits of the chairs.
It would be easier to give an overall opinion once my chair has been delivered and used for a while too. I am hoping to get long term health benefits from it.
Thank you

27 août 2026
Noté 5 sur 5 étoiles

New Chairs replacement

We walked into the shop and were met by a Shop Assistant. She was very helpful and assisted us in choosing the right chairs for us. Well done

25 août 2026
Noté 5 sur 5 étoiles

Excellent knowledge

Excellent knowledge and fabulous service from John at HSL Newcastle under Lyme especially when looking for a rise and recliner for my disabled son.

13 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Very good customer experience when…

Very good customer experience when choosing and buying recliner chairs from HSL .visited the showroom in Newcastle staffs twice before purchasing.Given good advice, plenty of time to ask questions and try all the options before we decided.No pressure really to buy .
Upon delivery recently of our new Burrows recliner chairs the white glove delivery service was very good.we were kept informed of delivery times and Numan and Karl were most helpful in moving existing furniture around and placing the nee chairs in situ.
So far very pleased with HSL and thr new recliner chairs and would recommend .

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

5* service and products

Lovely staff who couldn’t have been more helpful, their knowledge of the products was excellent and made the purchasing of the right chair easy and relaxing. The choice of fabrics, design and price were very good, so all in all no problem in giving them a very well deserved 5*.

15 août 2026
Noté 5 sur 5 étoiles

Arrived

Arrived with my Sister who wanted to buy a chair and my daughter and 4 year old Grandson .As I entered I absolutely fell in love with a sofa and cuddle chair.The Staff were amazing very helpful and very friendly without the hard sell needless to say my sister purchased a great chair and l who had no intention of buying anything just had to order the sofa and chair All together a wonderful experience and my sister and I would highly recommend A special mention to Julie and Dawn who were exceptional sorting my order Thankyou

17 août 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus