The greeting, and allowing us to just look around the items we were looking for. Then the assistance provided by the client consultant Chandni, was very useful as it covered all the various options... Voir plus
Établissement
Changer d'établissementUnit 2, Queens Central Retail Park, Queens Street, PR1 4HZ Preston, GB
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We had particular needs and those needs were more than met by Chand at HSL Preston. She was most knowledgeable, helpful and patient. She was not pushy and didn't rush us. We were there quite some time... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - Preston
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Coordonnées de contact
Unit 2, Queens Central Retail Park, Queens Street, PR1 4HZ, Preston, Royaume-Uni
- 01772 281321
4,4
Excellent
23 avis
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Bad customer service
Went in today to look for a footstool to accompany a sofa bought from a different company on the off chance they would have something that would complement. Greeted as soon as I entered, but once I explained what I was looking for, I was met with a very standoffish attitude from the advisor as there wasn’t many options that could be bought separately from the collections, and was promptly marched to the exit by her without even the chance to look upstairs (I was intending to browse for other bits too). I guess my money just wasn’t good enough.
Absolutely no creativity or ingenuity used from the advisor.
9 juillet 2026
Avis spontané
Réponse de HSL Chairs - Preston
Good morning,
Thank you for taking the time to leave your review. We are disappointed to hear that your experience did not reflect the five-star service we strive to provide in our showroom.
If you would be willing, please email me your contact details so that I can discuss your experience further and gain a better understanding of what happened. Your feedback is extremely valuable and will help us improve our service.
Kind Regards
Lauren Elliott
lauren.elliott@hslchairs.com
We visited HSL Preston …
We visited HSL Preston this afternoon n Jodie made us so we'll n explained all about them n we sat on some amazing comfortable chairs n settees n offered us a lovely cappuccino n she was very patient n we will be back again soon n would certainly recommend them
7 juillet 2026
Avis spontané
We had an excellent experience of care…
We had an excellent experience of care and attention from the staff at the new Preston shop. Particularly Nathan who looked after us with patience whilst we deliberated over our choice. We consequently spent a lot of money on what we wanted, helped by not feeling pressured but supported.
4 juillet 2026
Avis spontané
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