I was struggling to find a replacement pocket watch movement (didnt have a part ID). I emailed them, several times over a week, asking for advice and guidance. Both Julie and Paul replied to my email... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I received useful information when asking about the strengths and weaknesses about a particular bench tool. This guided me in making a better choice for the soecific job I wanted the tool for. My or... Voir plus
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I had purchased a silver plated bracelet on a recent cruise and polished it incorrectly taking off the silver plate .. I found on this website a solution that adds silver back on to the base metal ..... Voir plus
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Friendly, knowledgeable staff, great communication throughout my purchases and nothing was too much trouble. Advice was honest without being pushy or sales focussed. I have bought tools from H S Walsh... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
H S Walsh & Sons have been a leading supplier of tools, equipment, clock and watch materials to the jewellery and horological trades for over 75 years. Serving clients from individual designer makers and independent retailers to large industry groups such as the Company of Master Jewellers, the Signet Group and Rolex, we are renowned for our excellent customer service. With branches in the Jewellery Quarter, Birmingham and Hatton Garden, London we are at the heart of the trade, offering person to person sales, backed up with help, advice and demonstrations from our knowledgeable staff, many with decades of experience. Our head office in Biggin Hill, Kent, supports our branch structure, handles our ecommerce through our website www.hswalsh.com and manages our corporate partner needs. We not only serve the domestic market but trade world wide, exporting to over 150 countries. We are proud to work with some key industry brands such as Durston, GRS, Bergeon and Horotec and are UK & Ireland agents for both Witschi Electronic AG horological testing equipment and Sunstone Orion laser and pulse arc welding machines. Biggin Hill: 01959 543660 Birmingham: 0121 236 9346 Hatton Garden: 020 7242 3711
Coordonnées de contact
Hunter House, Churchill Way, Biggin Hill Airport, Biggin Hill, TN16 3BN, Kent, Royaume-Uni
- 01959543660
- mail@hswalsh.com
- hswalsh.com
Réponse : HS Walsh & Sons Ltd
Thank you for your amazing feedback, very much appreciated.
Amazing customer service ⭐️⭐️⭐️⭐️⭐️
26 mars 2026
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Well packaged and quick delivery many…
Well packaged and quick delivery many thanks
10 avril 2026
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Quick dispatch and good prices
Quick dispatch and good prices. Will buy from again. Thanks.
25 mars 2026
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Comprehensive stock
Easy to use, comprehensive website, great customer service.
18 mars 2026
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Technical problem solved
I finally received helpful assistance that allowed me to adjust the needles to fit the mechanism I received.
So I'm very satisfied with the customer service.
6 mars 2026
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback and glad we were able to help you.
Brilliant!
The product I ordered, a wall clock, is excellent. The website was easy to use and it was delivered the next day by UPS. All in all I cannot fault the product or the service, would highly recommend.
5 mars 2026
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your order and great feedback!
I was struggling to find a replacement…
I was struggling to find a replacement pocket watch movement (didnt have a part ID). I emailed them, several times over a week, asking for advice and guidance.
Both Julie and Paul replied to my emails very promptly and with their advice I found what I was looking for. They invested quite a bit of time in what turned out to be a £15 product. I cannot thank them enough and I am sure I will be a returning customer.
23 février 2026
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback Glenn, very much appreciated.
I received useful information when enquiring about tools and materials.
I received useful information when asking about the strengths and weaknesses about a particular bench tool. This guided me in making a better choice for the soecific job I wanted the tool for.
My orders are usually prompt, well wrapped and good quality.
5 janvier 2026
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Amazing customer service from the…
Amazing customer service from the gentlemen with the pearls
31 décembre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Great Service !
Range of products is extensive, and the service is prompt and focuses on addressing the customer’s requests
8 décembre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Very efficient and professional sales…
Very efficient and professional sales lady jena
3 décembre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Full trust!
Availaibility at all times! Great reactivity.. great service. Special mention to Rob ;)
27 novembre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback Maya, very much appreciated. A pleasure to deal with.
I’ve been with HS Walsh for over 30…
I’ve been with HS Walsh for over 30 years. Excellent service continues!
18 novembre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated. Looking forward to another 30 years!
Very helpful advice and quick delivery …
Really helpful man in sales department helped me find the right pieces to mend my clock. It is working again now and I am delighted
14 novembre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Great website and easy to use
Great website and easy to use , helpful if I have any questions , and let me know if anything is delayed . Quick to post . I spent £500 over 40 years ago , I’m still using those tools today . What’s not to love 😃
17 octobre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your amazing feedback and continued support, very much appreciated.
Wonderful team who brightened up my day…
Wonderful team who brightened up my day and laugh!
14 octobre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Best service provider
Genuine supplier and promt responsive. Best service
10 octobre 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
Ref Order No 32277 Loop end Mainspring
Ref Order No, 32277, Loop-end Mainspring, CM 3209.
Looking for a specific size of mainspring I was amazed at the choice held in stock and at very reasonable cost. My purchase arrived on time and in perfect condition. I am only too happy to recommend this company and intend to use again.
8 août 2025
Avis spontané
Réponse : HS Walsh & Sons Ltd
Thank you for your feedback, very much appreciated.
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