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I was apprehensive while placing my order due to mixed reviews on here, but my experience is positive and I will definitely order again in the future. Products I wanted at way lower price than my local shop with more varieties. My order arrived very quickly with tracking. I am so glad I stumbled across this site randomly browsing!
One of the best online vape stores i have ordered from, over 10 orders now. Just amazing support and good options for disposables, fast shipping and do easy refund incase of any issues.
First time ordering and received my order very quickly. Exactly as ordered and very happy with my purchase!
I tried leaving this review on the Huff Vape website, but my review isn't posting so I believe Huff Vape selectively only post positive reviews. If that type of deceptive review process doesn't deter you from purchasing vapes from Huff Vape, I hope my review helps you reconsider doing business with them. You can check out my review on their Yelp to see pictures of our email correspondence and the faulty Geek Bar vapes compared to functioning Geek Bar vapes from another retailer.
I purchased 20 Geek Bar vapes from Huff Vape, and every single one was defective. Issues included rapid battery drain, devices staying on after use, auto-firing without activation, inconsistent or harsh flavors, units that stopped working entirely, flickering screens during and after use... the list goes on.
To confirm it wasn't a product-wide issue, I ordered the same Geek Bar vapes from another retailer. The difference in quality was immediately obvious... not just in performance, but in the shape, color, feel, and even the logo on the vape housing.
I contacted Huff Vape on March 10 after noticing the issues. They instructed me to manually test the remaining vapes and provide a count of how many were defective for a full refund. This seemed questionable, especially since Geek Bar's official site warns users not to continue using defective units. But Huff Vape implied this was the only way to qualify for a refund.
By April 7, I had completed testing and notified them. They then cancelled my refund request, claiming the return window had closed. Testing these took 28 days, which should be understandable given how unsafe they felt to use and the burning sensation my throat experienced while using them. In contrast, the same vapes from the other retailer caused no discomfort at all. I'm not a robot. I can't safely test multiple questionable vapes back-to-back.
While Huff Vape did send one reminder email, they never clearly stated a deadline, especially after asking me to do the quality control myself. That they put the burden on me and then closed the case without honoring the refund is unacceptable.
Huff Vape sold me clearly defective products, made me test them myself despite the health risks, and avoided accountability. Be extremely cautious if you choose to buy from them.
Sent me 4 vapes and opened one at was stale. They will only take my remaing 3 back not the one open. Now they won't respond to my emails to return them with a return order number! This place is a complete scam. No one answers the phone or responds in email. Basically I got screwed over by these clowns!
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