Hug Boilers Avis 

803
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A great experience with HUG. Chris their surveyor went out of his way to visit late evening to give me a quote for a Viessman boiler and new radiators. Very reasonable price and long guarantee and s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleased with the service we have received from HUG. Chris(surveyor) visited us explained everything fully. We decided to go ahead with the quote on a Friday and by Tuesday the following week... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The boiler installation went smoothly from start to finish. A big shout-out to Rachel in customer service; she was amazing at addressing our many concerns and uncertainties, ensuring everything was ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The survey to install my Combi Gas Boiler was conducted by Mr. Stewart Hopkins. He was very thorough and honest. He explained everything we needed to know about the installation of a new Gas Boiler.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chaudières
  2. Chauffagiste

Écrit par l'entreprise

The caring boiler people. A gas central heating installation, service and repair business. Covering customer’s needs nationwide with Home Utility Group’s own professional, Gas Safe qualified engineers.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

803 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(803)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Satisfied customer

The whole process from start to finish with HUG was excellent.

26 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

An excellent start to finish…

An excellent start to finish experience.We are in Leyland in Preston.
Everything was explained well and Jason was very helpful.
I have no hesitation in recommending Hug Boilers to anyone. I had a combi boiler installed in what was an airing cupboard.
Two hard working lads who respected our property and covered the carpets and swept up at the finish..well done..we're very happy with the new system..check them out , they came in cheaper than other quotes...👌😊

6 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 4 sur 5 étoiles

Quick and easy online order

Quick and easy boiler replacement all ordered online and a really good competitive price which included everything! Fitted a week later as I wasn’t in a major rush. My only niggle was I struggled to contact them confirm a few things that I wasn’t sure of as I got a confirmation email but no contact number or email or address but all was in hand and didn’t have to worry.

Would use again no problem

21 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave a good rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Great job!

Recently had my boiler replaced by The Hug Team in south Manchester.
Inially contacted Jason who advised on what I needed and which was the best boiler for my usage, forwarding me a quote for the work needed.
On acceptance Jason did all the arranging for the job to start and a few days later the gas engineer arrived to fit the boiler(think his name was Craig)
The job was completed in a day. Craig cleared all the mess taking it with him when he left.
An electrician came the next day to interface the electrics and show how to use the controller.
I fully recommended these guys competent , professional and friendly at a reasonable price .

19 août 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Excellent service new boiler Manchester

We asked HUG boilers for a quote Jason was really informative we did a video call so he could look at the existing installation to make sure he gave us an accurate quote. There were different boilers and different finance packages available if needed. We chose an IdealPlus boiler and we were happy with the price @£1900.00 our old boiler was not working and Jason got us booked in for the next day. As promised 0800 on the dot Craig the boiler engineer turned he was great as well he went to great length to keep the house clean swapped out the boiler showed us how the use it tested everything made sure all the radiators were hot cleaned up after himself and took all the rubbish and the old boiler away. I usually hate having work done in the house and worry about the quality of the work because I’ve had bad experiences on the past. But can honestly say I was delighted HUG especially Jason & Craig.

24 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Great company, would recommend

The communication was spot on, the guy did a cracking job and the boiler is spot on. Couldn't have had a better service really.

16 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

New Gas boiler installation

Jason at hug boilers was very professional and talked me through the choices I had and I didn't feel pressured into accepting anything but I decided on a plan and he talked me through it and he sorted everything out from paperwork to ordering and arranging an engineer and I was impressed 100% by how quick the job was booked in 10/10.i had a courtesy call from hug to let me know engineer was on way which was very professional way of dealing with customers,gary the engineer was very professional he coverd all carpet areas and floor areas,talked me through the paperwork and the remote timer,cleaned up after himself and removed all waste,Jason and gary and lady on the phone(I didn't catch her name)are an asset to your company,I will be recommending them to people,thanks.

4 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Happy customer

Fitter & Electrician Came on time just got on with job no fuss no mess they never complain about working in my loft which I no is a small uncomfortable space to Woking in . Did everything they said they would do Booking and information on line was easy. Staff on the end of the phone were helpful answered all my questions . Payment lots of options. Price wise Half the cost of other 3 quotes I got for the same boiler

19 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

New combi boiler…

Very professional and arrived on time.Cleaned up when they had finished and kept me informed as to what was going on throughout the process.I would recommend them to anyone considering a new boiler

2 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Great service and value.

Friendly plummer, did a great job on replacing the boiler and fully tested everything. Also took all rubbish away.

Great service and value.

9 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Well done

Turned up on time, friendly engineer had the new boiler installed in 4 hours with no mess,well done.HUG..

13 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Very accessible information and advice…

Very accessible information and advice made it a great experience,not tested after care but confident will be good.

28 août 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Viessmann boiler installed with Nest…

Viessmann boiler installed with Nest thermostat.
Our thanks go to Daz and Wayne for excellent job including Wayne sorting out our existing wiring which was like a plate of spaghetti! Excellent service.

2 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Very easy company to deal with from…

Very easy company to deal with from start to finish. Really good price quoted. All work carried out when agreed and left very clean and tidy. Very pleased with everything.

20 août 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 4 sur 5 étoiles

Very straightforward and efficient…

Very straightforward and efficient process after the hiccup of the 1st appointment no-show, due to the allocated engineer going sick, otherwise would have given 5 stars!

22 août 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave a 4* rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Thorough process

Thorough process.
Sales great. Office great and fitters great!!!

3 septembre 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Lee your electrician was top class hope…

Lee your electrician was top class hope you pay him top money. He sorted things
out so we were up and running. Top firm to deal with

30 août 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Viessman Boiler install following failed combi failure

Viessman Boiler install following a failed combi boiler.
Work down promptly and to Viessman standard. Got 12 yr warranty.

9 juillet 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

Recommend

The exchange went fast and smoothly. Friendly and polite staff and left the place tidy.

5 septembre 2023
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

Noté 5 sur 5 étoiles

I recently had a new boiler installed…

I recently had a new boiler installed by HUG Boilers all organised through Jason who was friendly and very pleasant to deal with. Then fitted by Craig who was prompt, professional and very friendly approach throughout. I live in Leyland, Preston and he was at my house early and was keen to get cracking which is just what I wanted as we had no hot water, so was an emergency for us! I would 100% recommend these for anyone with future boilers needs.
Thankyou

15 août 2024
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Réponse de Hug Boilers

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please call us if you need us for anything else in the future

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