A great experience with HUG. Chris their surveyor went out of his way to visit late evening to give me a quote for a Viessman boiler and new radiators. Very reasonable price and long guarantee and s... Voir plus
L'entreprise a répondu
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A great experience with HUG. Chris their surveyor went out of his way to visit late evening to give me a quote for a Viessman boiler and new radiators. Very reasonable price and long guarantee and s... Voir plus
L'entreprise a répondu
Very pleased with the service we have received from HUG. Chris(surveyor) visited us explained everything fully. We decided to go ahead with the quote on a Friday and by Tuesday the following week... Voir plus
L'entreprise a répondu
The boiler installation went smoothly from start to finish. A big shout-out to Rachel in customer service; she was amazing at addressing our many concerns and uncertainties, ensuring everything was ha... Voir plus
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The survey to install my Combi Gas Boiler was conducted by Mr. Stewart Hopkins. He was very thorough and honest. He explained everything we needed to know about the installation of a new Gas Boiler.... Voir plus
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The caring boiler people. A gas central heating installation, service and repair business. Covering customer’s needs nationwide with Home Utility Group’s own professional, Gas Safe qualified engineers.
Unit 7A Asquith Avenue Business Park, LS27 7RZ, Leeds, Royaume-Uni
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A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The whole process from start to finish with HUG was excellent.

Réponse de Hug Boilers
An excellent start to finish experience.We are in Leyland in Preston.
Everything was explained well and Jason was very helpful.
I have no hesitation in recommending Hug Boilers to anyone. I had a combi boiler installed in what was an airing cupboard.
Two hard working lads who respected our property and covered the carpets and swept up at the finish..well done..we're very happy with the new system..check them out , they came in cheaper than other quotes...👌😊

Réponse de Hug Boilers
Quick and easy boiler replacement all ordered online and a really good competitive price which included everything! Fitted a week later as I wasn’t in a major rush. My only niggle was I struggled to contact them confirm a few things that I wasn’t sure of as I got a confirmation email but no contact number or email or address but all was in hand and didn’t have to worry.
Would use again no problem

Réponse de Hug Boilers
Recently had my boiler replaced by The Hug Team in south Manchester.
Inially contacted Jason who advised on what I needed and which was the best boiler for my usage, forwarding me a quote for the work needed.
On acceptance Jason did all the arranging for the job to start and a few days later the gas engineer arrived to fit the boiler(think his name was Craig)
The job was completed in a day. Craig cleared all the mess taking it with him when he left.
An electrician came the next day to interface the electrics and show how to use the controller.
I fully recommended these guys competent , professional and friendly at a reasonable price .

Réponse de Hug Boilers
We asked HUG boilers for a quote Jason was really informative we did a video call so he could look at the existing installation to make sure he gave us an accurate quote. There were different boilers and different finance packages available if needed. We chose an IdealPlus boiler and we were happy with the price @£1900.00 our old boiler was not working and Jason got us booked in for the next day. As promised 0800 on the dot Craig the boiler engineer turned he was great as well he went to great length to keep the house clean swapped out the boiler showed us how the use it tested everything made sure all the radiators were hot cleaned up after himself and took all the rubbish and the old boiler away. I usually hate having work done in the house and worry about the quality of the work because I’ve had bad experiences on the past. But can honestly say I was delighted HUG especially Jason & Craig.

Réponse de Hug Boilers
The communication was spot on, the guy did a cracking job and the boiler is spot on. Couldn't have had a better service really.

Réponse de Hug Boilers
Jason at hug boilers was very professional and talked me through the choices I had and I didn't feel pressured into accepting anything but I decided on a plan and he talked me through it and he sorted everything out from paperwork to ordering and arranging an engineer and I was impressed 100% by how quick the job was booked in 10/10.i had a courtesy call from hug to let me know engineer was on way which was very professional way of dealing with customers,gary the engineer was very professional he coverd all carpet areas and floor areas,talked me through the paperwork and the remote timer,cleaned up after himself and removed all waste,Jason and gary and lady on the phone(I didn't catch her name)are an asset to your company,I will be recommending them to people,thanks.

Réponse de Hug Boilers
Fitter & Electrician Came on time just got on with job no fuss no mess they never complain about working in my loft which I no is a small uncomfortable space to Woking in . Did everything they said they would do Booking and information on line was easy. Staff on the end of the phone were helpful answered all my questions . Payment lots of options. Price wise Half the cost of other 3 quotes I got for the same boiler

Réponse de Hug Boilers
Very professional and arrived on time.Cleaned up when they had finished and kept me informed as to what was going on throughout the process.I would recommend them to anyone considering a new boiler

Réponse de Hug Boilers
Friendly plummer, did a great job on replacing the boiler and fully tested everything. Also took all rubbish away.
Great service and value.

Réponse de Hug Boilers
Turned up on time, friendly engineer had the new boiler installed in 4 hours with no mess,well done.HUG..

Réponse de Hug Boilers
Very accessible information and advice made it a great experience,not tested after care but confident will be good.

Réponse de Hug Boilers
Viessmann boiler installed with Nest thermostat.
Our thanks go to Daz and Wayne for excellent job including Wayne sorting out our existing wiring which was like a plate of spaghetti! Excellent service.

Réponse de Hug Boilers
Very easy company to deal with from start to finish. Really good price quoted. All work carried out when agreed and left very clean and tidy. Very pleased with everything.

Réponse de Hug Boilers
Very straightforward and efficient process after the hiccup of the 1st appointment no-show, due to the allocated engineer going sick, otherwise would have given 5 stars!

Réponse de Hug Boilers
Thorough process.
Sales great. Office great and fitters great!!!

Réponse de Hug Boilers
Lee your electrician was top class hope you pay him top money. He sorted things
out so we were up and running. Top firm to deal with

Réponse de Hug Boilers
Viessman Boiler install following a failed combi boiler.
Work down promptly and to Viessman standard. Got 12 yr warranty.

Réponse de Hug Boilers
The exchange went fast and smoothly. Friendly and polite staff and left the place tidy.

Réponse de Hug Boilers
I recently had a new boiler installed by HUG Boilers all organised through Jason who was friendly and very pleasant to deal with. Then fitted by Craig who was prompt, professional and very friendly approach throughout. I live in Leyland, Preston and he was at my house early and was keen to get cracking which is just what I wanted as we had no hot water, so was an emergency for us! I would 100% recommend these for anyone with future boilers needs.
Thankyou

Réponse de Hug Boilers
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