Hugh James Avis 

Hugh James, and particularly their representative in my situation - Jodie Vowles, have done an excellent job in dealing with my bereavement and the estate of my late stepmother. At the time I was also getting over my own serious and unexpected health issues and their support helped me through so much. They took so much pressure away from my shoulders and carried the burden for me. Words don't really say how grateful I am for their help and professionalism with a kind human touch. I thoroughly recommend them as a company and can never thank them enough.

We have found our contact with Hugh James positive and very attentive and always contactable

I would like to sincerely thank my lawyer for his outstanding professionalism and, above all, his deeply human approach while representing me in the case concerning the tragic loss of my daughter.

This was an extremely long and emotionally difficult process, yet throughout the entire journey he remained kind, supportive, understanding, and positive. He always took the time to explain matters clearly, offered reassurance during the most difficult moments, and treated me with genuine empathy and respect.

I truly appreciate not only the successful outcome of the case, but also his integrity, compassion, and sincere commitment. In such sensitive and painful matters, having a lawyer who combines legal excellence with humanity makes an immeasurable difference.

I can wholeheartedly recommend him to anyone seeking not only a highly competent professional, but also a lawyer with a big heart.

Saran was very professional and there was good communication throughout the whole process.

Ellie was very helpful, really good to be able to have the phone answered and speak to such a capable and informed person

Expert guidance and attentive care was given to our case - the work was incredibly thorough and we were left confident that Hugh James were real experts in this process, in our case Continuing Healthcare funding, and I would recommend them very highly.

Our solicitor Rebecca has done an outstanding job representing us in an appeal and although we haven’t had a decision yet, the professionalism shown has been outstanding. Rebecca has ensured the families voice has been heard, because our Mum has no voice. Rebecca has been available for queries and I recommend the firm without reservation.

I recently had the pleasure of working with Hugh James Solicitors for a MOD claim, and I couldn't be more satisfied with the outcome. From the initial consultation to final win with Catrin Spees, their professionalism and expertise were evident at every step.

The team was highly knowledgeable about military law and provided clear guidance throughout the process. They took the time to understand my situation and offered tailored advice that made a significant difference. Communication was excellent. I always felt informed and supported.

Their commitment to achieving the best possible outcome was clear, and they delivered on that promise with a successful claim win. I highly recommend Hugh James Solicitors to anyone seeking legal assistance, especially in MOD claims. Their dedication and skill truly set them apart.

Hugh James is Amazing , they have great customer care
Highly conversant in their Legal field of work open minded and will listen to you at all cost
Thank you so much Guys .

From the first phone call to Hugh James through to the final outcome we have had nothing but excellent professional advice and support.
They worked on my dad’s asbestos claim.
From her visits to dad’s house . Phone calls and emails she was always friendly supportive and professional.
Dad passed away during the claim and Ceri showed so much empathy and carried our family through the claim and final outcome.
Can’t thank her enough.

I worked with Louise Gardner and her team for almost eight years after my brother suffered a traumatic brain injury. Louise became far more than a solicitor. She was the person who stood with us through every stage, always steady, always kind, and completely committed. She took the time to really understand my brother and what mattered to him. She anticipated his needs before we even voiced them and brought together an incredible team to make sure he was not only cared for but able to thrive.

I also need to mention Rhys and Shannon, who were brilliant at keeping everything moving and making sure we always knew what was happening. The barrister Louise appointed, Gerard McDermott KC, was exceptional and gave us real confidence during some very difficult moments.

Recommending Louise feels easy. You won’t find a better ally through what can be a long, complicated, and often heartbreaking process. With her by my side, I felt like I had a friend in my corner the whole way. I’ll always be grateful for what she and her team achieved for my brother and for us as a family.

I have just participated in my fathers continuing healthcare appeal review meeting where Katie from Hugh James represented our family. Katie had already submitted an extremely well prepared appeal in writing and in the meeting itself, she conveyed our concerns across to the panel in a clear and concise manner. Whatever the outcome, I believe Katy presented an excellent and fair case to the panel on our behalf.

I was dealing with a very worrying, complex and highly emotive situation - child safeguarding personal safeguarding, and Abigail was exceptionally thorough, non-judgemental, and supportive throughout. She explained everything clearly, made me feel genuinely heard, and helped me navigate the process with far more confidence than I expected. Her approach stood out from every other solicitor I spoke to — warm, professional, and incredibly understanding. I would use this firm again to assist me in complex matters.

I recently made a claim through the military department at Hugh James. I was genuinely impressed by how smooth the process was. Gurminder Sidhu handled everything quickly, kept me updated at each stage, and made what could have been a stressful situation feel effortless. Their professionalism and clear communication gave me real peace of mind. It’s was great to have a company that combines efficiency with genuine care. Gurminder and Hugh James truly delivered. Highly recommended!

I cannot recommend Hugh James highly enough. They have been with me every step of the way for the past year and a half in relation to my father and his CHC assessments. I have had the pleasure of numerous interactions with Mariah and more recently, Jack. During this time, we are in the process of an appeal with the ICB over a previous CHC assessment. I can’t thank Jack enough for his involvement in my father’s most recent CHC assessment which took place this morning. Jack’s participation was invaluable and I felt so reassured knowing that he was present during the meeting. Thank you so much Jack! Throughout the past year and a half, this company have been nothing other than highly efficient, professional, courteous and quite frankly, fantastic. Thank you for helping at an incredibly stressful time.

I honestly can't speak highly enough of Hannah Saunders at Hugh James. I contacted them desperately as I needed immediate advice expecting to be just another client on their list. How wrong I was! From the very first conversation, it felt like I was dealing with a member of my own family. Hannahs care, patience, and attention to detail were on a level I never anticipated.

She took the time to really understand my situation, never once made me feel rushed or judged, and helped me through one of the most stressful moments of my life with genuine compassion. It's rare to come across someone in this profession who manages to combine professionalism with such warmth and humanity.

I genuinely couldn't recommend Hannah highly enough. If you're looking for someone who truly cares and will stand by you when things are difficult, she's the person you want in your corner.

My father had Alzheimer's and was assessed for eligbility for Continuing Healthcare during the height of covid. We felt the outcome may not have reviewed all the information and Hugh James were able to professionally review the case and manage the appeal which was ultimately successful. It is definitely too complex, and emotional, for most individuals to be take on and as a family we were glad we made the decision to get Hugh James involved

I would highly recommend Hugh James and specifically Sophie Nicol (Solicitor, Serious Injury). Sophie supported my family and I through a 4-year long claim following my young daughter sustaining an injury. The claim was finally settled with an extremely favourable result and throughout the whole process, Sophie has been supportive and clear, acting as our advocate and advisor throughout the process which has been invaluable when navigating the unfamiliar and peculiar legal system. Thank you for all the support.

Having just settled a personal injury lawsuit for my NFCI sustained in the military, I only have good things to say about the military department in Hugh James. From day one, Nia-wyn and Annalisa were compassionate and professional. They guided me through every step and made a difficult time so much easier. Thanks to their hard work, we won a result that far exceeded my expectations. If anyone is unsure whether to make the jump to taking legal action, I wouldn't hesitate to contact Hugh James. Thank you again.

Over the last few years I have used Hugh James to deal with 2 relatives affairs - will preparation and handling an estate. Different solicitors in the company used for the different situations.
I have been so pleased with the service from all members of staff. I have been kept up to date at all stages of the processes and have found staff professional, polite and dealt with queries in a timely manner. A problem occurred with finalising the estate due to factors outside the company - Hugh James went above and beyond to sort out the issues. For which I am very grateful.