Hugh James Avis 

Knowledgeable, supportive, professional and, most importantly, Hugh James helped us reach the conclusion we hoped for.

Knowing that I had the best team backing you, when my chips were down, someone was there to guide you. If I had not enquired about a claim 3 years ago I wouldn’t have got the result I had won, that’s down to you guys and gals. I would like to mention a special thanks to probably the nicest person to talk to over the phone albeit the accents of myself and Olivia Lloyd to whom I wouldn’t have got this far without her.

Very Professional Hugh James they kept
Me updated on everything they were doing
They cared about their client as i suffer from
PTSD they done all of the work for me and
Made it stress free i can’t thank them enough and i would highly recommend
Hugh James to any of my veteran friends
As i know they are in safe hands and will fight for justice for the MOD failure for illy
Letting down there Armed Forces with neglect
And i would thank Gwenllian Evan’s
For all of her hard work and dedication and professionalism

I’ve got nothing but positive thoughts about how I was treated by Hugh James. Matt our Financial Adviser has been amazing I would highly recommend to everyone

I needed to attend an appeal against a decision made by a local NHS continuing care panel. Jasmine Dempsey of Hugh James, my case worker, called me the day before to outline what to expect and how she would present the case. On the day, Jasmine presented a clear case to the panel as to why the previous decision should be overturned. Questions from the panel were handled with succinct and accurate answers, demonstrating Jasmine was on top of her brief. Overall I was very impressed with the level of preparation and professionalism demonstrated at the hearing.

The experience with Hugh James ( Matt) was great and very professional ! Always with a clear update of progress and would definitely recommend. Thank you so much for all your help.

Kate Thompson

I have just got to the end of my claim with Hugh James. I cannot recommend them enough. They have helped secure me substantial compensation for my NFCI which I sustained nearly 20 years ago. I can now get my life back on track thanks to Hugh James. My solicitor Sophie Wheeler has been outstanding throughout my claim process. She’s worked tirelessly on my behalf and is a credit not only to herself and Hugh James, but the veterans she represents. Always happy to help and answer any questions or concerns I had. The wider team of solicitors and barristers that also represented me through Hugh James were also outstanding. A true team of professionals that actually care about the men and women they represent: Thank you Hugh James.

The team at Hugh James have been fantastic throughout my case. They have always been incredibly clear when explaining the process and complexities that arise during a legal case. They have been proactive throughout and always kept me updated in what can be lengthy processes

Joel dealt with our aunt's estate professionally and with compassion. All queries were answered promptly and comprehensively. Highly recommend.

We had the best experience with Hugh James Solicitors, specifically Phoebe Osborne and her team who were so wonderful, supportive and attentive from the very beginning. She guided us throughout this process and helped steer us through an extremely difficult & emotional time - negating circumstances surrounding my husbands illness and our legal claim. She and her team were always professional, responsive and outstanding in their work. Kind regards Rosemary Peacock & Family

"First-class service throughout, with personal attention when needed, and achieved the end goal in a very timely manner."

Daniel provided a clear and compassionate support and understanding, whilst explaining things in ways that were easy to understand. This is a great way to build trust, by providing service that is easy to use.

I cannot recommend Peter Renshaw and the team at Hugh James highly enough. Peter represented my sons complex PIP appeal pro bono through the Headway charity. He was thorough, knowledgeable, and strategic - securing extra pionts he needed and guiding us through every step of the way including gathering OT, and medical evidence records.
even with limited avaialbility, he prioritised our case, prepared a strong legal submission, and gave clear evidence for the case.he was professional, compassionate and results - driven a true credit to his profession.
Elizabeth animashaun
(Client/appointee)

Whilst already receiving a war pension, a situation happened which required additional changes to be made. As this was something I wouldn't have been able to manage alone, I instructed Hugh James to act on my behalf.
Working with Caitlin Shipley, all necessary information was gathered, and relevant signing of documents was completed.
Caitlin was able to gain myself an increase in my war pension and a significant back payment.
Although admittedly the entire situation was causing me alot of stress, the clarity given by Caitlin managed to keep me calm, with frequent emails and phone calls when necessary. There I no way I would have been able to achieve this alone, so I am extremely grateful for the service provided by Hugh James, to the point that I recommend the firm to others, and have instructed them with another case.

Hugh James Solicitors provided excellent service and were very supportive during this time

The support, empathy and understanding; the exemplary professionalism and efficiency; and the kind but firm guidance from Hugh James Nursing Care (namely Abigail Prior) has been absolutely invaluable to us in this difficult and confusing time. Being able to hand this complicated process over to an empathetic and efficient professional has been a gift to us. Thank you so much Hugh James/Abi!

Annalisa Magno in the Military Department guided me through my claim with excellent communication throughout. She was always professional, knowledgeable and honest, making the whole process straightforward and stress-free. An absolute pleasure to deal with from start to finish. Highly recommended.

Initial contact with Hugh James was straight forward, quick and professional,
Kirsty answered any questions I raised in a timely manner and I was kept appraised of developments throughout the whole process. When we got to an appeal stage I felt that all the relevant points were well presented and it was obvious that Kirsty understood our situation and was able to convey our concerns extremely well

Absolutely outstanding service from Hannah (Associate) at the solicitors today. The advice I received was clear, professional, and easy to understand, and I felt genuinely listened to throughout the consultation. Everything was explained thoroughly, and I left feeling much more confident about my situation and the next steps.

I really appreciate the time, professionalism, and reassurance provided. I would highly recommend their services to anyone looking for knowledgeable, approachable, and trustworthy legal advice. Thank you for your excellent help today!

Everyone I had dealings with were supportive, extremely professional and showed a great deal of empathy and understanding. The whole process was made easy and seamless by the team. After my father's untimely passing due to mesothelioma, the compensation was not sought for financial gain but to get some justice for his death which as a family we feel we have got. The money will help care for his wife, our mother and that gives an added sense of relief.