Hugh James Avis 

They really look after my interests and kept me well informed through out.

Clear, concise advice. I felt listened to and any queries I had were quickly resolved.

I’m so pleased that I chose Hugh James to act on my behalf regarding my compensation claim, from day one I found them to be so professional the way they dealt with my case and successfully won my claim.

Hugh James is a highly professional and compassionate law firm. They have provided an excellent service for me. Their attention to deal and diligence has been outstanding.

"I value most that you achieved a good outcome for me. Some of the detail is quite complicated and in the beginning I was nervous about incurring costs that I couldn’t afford. Pauline was very good at explaining everything that I didn’t fully understand and I felt that I could completely trust her guidance. "

I cannot recommend Meg and their team enough. After a difficult separation, I needed a structured contact arrangement to ensure I could maintain a meaningful relationship with my son. Meg handled the case with genuine empathy, clarity, and legal expertise.

They took time to understand my situation, explained every step of the process in plain English, and fought for a fair, child-focused contact schedule that prioritised my son’s wellbeing. Thanks to their guidance, we now have a clear, workable arrangement that has brought stability and consistency to our lives.

If you’re a parent navigating contact issues, do not hesitate to work with Meg and Hugh James solicitors. They turned a stressful situation into a positive outcome.

Great service from Rhiannon Andrews in the Will department. Very professional and showed real empathy with our dealings. Rhiannon explained everything in a very clear and articulate manner, and we were very impressed & pleased with the outcome. Highly recommend if you are looking at new or (as in our case updating), your Wills.

Hugh James were appointed by NatWest Bank to deal with my late Mother's estate in 2025. My contact was Jessica Forrester and she was extremely helpful and polite, while dealing with various issues relating to the estate.

Phoebe and her team have been very helpful, sympathetic, kind and professional all along the way. Nothing has been too much trouble and they made my journey a little easier so I give them the utmost thanks and the highest recommendation.

They were willing to fight my corner for me when I felt that I wasn't being listened to. My husband's health problems were extreme with parkinsons, dystonia, Lewey Body dementia, fractured hip and spine, bladder cancer, incontinence, despite this the NHS and Social Services repeatedly refused CHC funding. I felt really strongly that he qaulified for the funding and Hugh James used their expertise in this field to take some of the pressure off me over the 5 /6 years we were appealing. In the end we were proved correct when I was awarded some compensation for part of the time that he at the Care Home - though not a total
'victory' I felt it proved my point and justified the work put into the appeals process. I would never have achieved even this partiel measure of success without Hugh James. Thank you Kirsty

I do not hesitate to recommend Johnathan Syddall at Hugh James Manchester. He dealt with my sons case after a life changing injury. He was professional, clear, calm in giving advice or explaining everything. He attutuned to my son's communication needs, showing empathy and care and kept me and him fully up to date answering all our questions!
Experts with full knowledge were used when necessary and the advice was too, clear and professional.
Johnathan remained a constant throughout the case and we felt heard and supported, and I really appreciate the time he spent working with us and the case that was prepared and ultimately it's positive outcome. Thank you.

Hugh James helped us secure a fair compensation offer for medical malpractice. Our solicitor Ramune was persistent and did not settle quickly for early low offers. They kept us informed of the risks and timeframes, and their willingness to go to trial forced the Harley Street Consultant Plastic and Reconstructive surgeon's insurer to eventually make an acceptable offer. These things take time (3 years) because the insurers know that people will accept less, the longer they drag things out.

Peter from Hugh James delivered a seminar on a specialist/niche legal area to our firm to help us meet the needs of our more vulnerable clients. He really went above and beyond for us, with an impressive level of expertise.

Richard and Maddie represented Caroline and our family for 5 years. They have always been sensitive, supportive and empathetic. Keeping us informed at every stage with advice and updates on the progress of the case. We received the very best service and I would commend them to anyone negotiating this emotional journey.

I honestly can’t thank my solicitor enough for everything she did for me. From start to finish, she was kind, understanding, and incredibly supportive during what was a very stressful time. She always took the time to explain everything clearly and made me feel reassured throughout the whole process.
Her dedication and hard work helped me successfully receive compensation, and I’m so grateful for all the effort she put into my case. I truly felt like she genuinely cared and always had my best interests at heart.
I would highly recommend her to anyone looking for a professional, compassionate, and reliable solicitor. Thank you again for all your help — I really appreciate everything you’ve done for me.

The time and effort they have put in has been amazing. Nothing has been too much trouble. Anything I am unsure about is explained thoroughly.

Very professional and knowledgeable company who guide and explain in clear terms the process. They provide timely and courteous updates. I couldn’t recommend them highly enough.

We were treated friendly and very professionally, with care, compassion, and respect. Nothing was too much trouble, and careful explanations were given when we needed them. The thoughtfulness, helped us deal with the difficult situation, the diagnosis had put us in.

Phoebe Osborne, Legal Director, Asbestos Litigation. At Hugh James.com., has been the most helpful and supportive person to me, my family and my late husband since he was diagnosed with Mesothelioma in August 2024 and sadly, passed away in October 2024. The claim for compensation has not been straightforward but Phoebe and her team have always kept me up to date with all proceedings, given advice and explained everything. They have worked so hard to reach a settlement for my late husbands claim, and I am so grateful to her for this.
I am impressed that Hugh James.com, continues to give support by sponsoring the East of England Asbestos Patients Support Group.

Top marks for Safia, the paralegal! What amazing customer service. I've consulted a lot of law firms, these guys are a cut above the rest.