Hydra EVC Avis 

No manual, no card, no one knows how to get it to work, absolutely useless.

As an Installer I've worked with Hydra on many occasions. Their EV Charges are nice and easy to install, with commissioning even easier as their technical team are always on call to help.

Great feedback from customers using the EV Chargers and also their app.

Installed a commercial double unit and the team were very helpful and assisted in getting the unit running quickly and efficiently.

After initial issues, I had to contact Hydra several times during the same day. I can only say that the service and feedback I received from Jay and Tom was second to none. Both young men were patient and explained how to resolve the problem. I am more than pleased with the help I was given and all credit to Jay and Tom who resolved the situation.

I purchased a Hydra charger that did not perform as expected. Jay Lawless provided exceptional support, guiding me through troubleshooting steps to identify any issues. Despite updating both the app and the charger, the problem persisted. Consequently, I was offered a replacement. Jay demonstrated utmost professionalism throughout the entire process. His support exceeded my expectations, especially given the current standards in the corporate world

Hydra are a great company to work with, we had not heard of them before we had the chargers installed but they were recommended to us by our electrician. Their customer service is great and Jay is always on hand to give help and advise whenever I need it.

Amazing customer service from the team once again

Thank you

Absolutely amazing service from Jay! Had a faulty charger. They responded quickly, diagnosed, replaced and installed within a week without question, 10/10.

Gave this a 5 star review back in January but I should have waited. It was replaced by February as the connections inside melted.

Great charger works exactly as required. Fantastic product support, needed the unit to work as a stand alone and not with an app (multiple users) support dealt with the enquiry quickly and efficiently. Would recommend.

From the initial site surveys to the installation, Hydra have been great.
They kept us informed throughout the whole process. Great customer service.
We are currently using 5 x Zodiac 7kw chargers. Would highly recommend.

I am really happy. This is my first time I bought an EV charger. Really good service. The engineers were very nice chaps. The customer services are also very helpful. I would definitely recommend buying your EV charger from Hydra EV. Thanks for your service!🙂

Friendly engineer came to do the install. The hydra charger seems good quality and no issues to report so far.
Good unit

Great charger, fitted really quickly and tidily. App is really useful and informative. It cuts off when the charge finishes and tells me exactly how much I've spent.
Really good quality charger.

Excellent customer service, Jay helped us with a quality product and gave a step by step guide. Charger is very easy to use and simple to setup.

This is my first E V charger so I have nothing to compare it with but at the moment I am very happy with the product and would definitely recommend

Tried using the Hydra Genesis public charging station at Cranmore Centre, Solihull, none of the chargers will accept credit or debit cards

Reputable, local company with first-class customer service and after care. Installed Nexus chargers at several work locations with no issues as well as some home chargers.

Sometimes tech goes wrong and that's when you find out how good the supplier is. The customer service has been excellent and the problems experienced have been addressed promptly by the team at Hydra.

I would have reported five stars, but have dropped one because of the tech problems experienced.