Hydrobead 

This is a rip off of the worst kind as it keeps ripping you off permanently if you order 1 that’s you as it’s reorder monthly

I was honestly a bit nervous about ordering after seeing those older 1-star reviews, but it looks like the company has seriously listened and improved since last year. My experience has been the complete opposite of what I read. My product arrived in 8 days, perfectly branded as Hydrobead with clear English instructions that were super easy to follow.

Unlike the earlier comments mentioning "Jue Fish" or tablets only lasting a few days, mine has been going strong for nearly two months now in a high-use household. It uses a different mechanism than a standard block, and the best part is I haven't had to scrub my toilets once since putting it in. The container is solid and clearly built to last for years, which is a huge win for the planet.

They even sent me a 20% discount for my next purchase without me even asking, which was a nice touch. I’ve already bought more for the rest of the house because it actually does exactly what it says on the tin.

If you were scared off by the old reviews, don't be, it seems they’ve totally sorted the issue !

This company are fraudulent, they deliberately and falsely mislead with fake trust pilot ratings and misinformation about their product. I fell for it. They didn’t respond to my email so I disputed the transaction via my bank and they temporarily refunded the amount. Hydrobead challenged the dispute and I had to provide the evidence, I did this and have been told I can keep the refund. If you have any recourse with your bank or credit card (and have been scammed by them) I would suggest you do the same. I provided images of the product they sent (which didn’t even have the name Hydrobead) contradicting its own benefits and screenshots of their misleading marketing.

After spending £89.99 on 4 loo cleaners and finding that the stated 2-3 months was actually 2-3 days, I have not been able to get a reply from this company. I see from other reviews that I'm not the only one with this problem. My bank has not been able to help. I have contacted BBC Watchdog.

I’ve been asking for ages for a refund for this scam of a product. No joy, like everyone else. So I pursued it through my credit card company and have just got all my money back.
My New Year’s resolution is to be MUCH more cautious about what I buy online.

Total scam!!
I've had the same experience as others who have reviewed this product, I just wish I'd checked before buying.
The product that arrived was not what was advertised. I request a refund under the companies 'free return policy' and was told if have to cover postage. I was offered a 25% refund and told I could keep the product. I reluctantly accepted this but never received the refund.

Total scam company DO NOT BUY FROM THEM

To mirror all the other reviews, this product is not what it is sold to be. It is a plastic pot with a cleaning tablet that lasts a day or two, that's it. The actual product took weeks to arrive, I was tracking it from China. Didn't realise I was buying from China, which was already a warning sign. When it came, the project has a different name and image than advertised. There is no information about what the blue tablets are, or how the product is meant to work. The plastic pot gets caught in the flush mechanism. And when I went back to the website, I realised there is no way to contact the company except through a contact form. The chances of getting a reasonable reply is slim to none.
When I was deciding whether to buy, I am so sure I found a glowing trust pilot page for the company mirroring all the glowing reviews on their website. Now when I come back to trust pilot, I find loads of unhappy customers. What a scam, what a waste of money. Grrrr. Can't trust anything these days.

So frustrated with myself for not checking here first. Absolute scam. As all the reviews say here, it’s an expensive plastic container for blocks that last no more than a few days.
Also more damagingly the contents of the actual cleaner (which would last no more than a week) is all in Chinese so no way of knowing what you’re putting into the water supply. Don’t buy this 🙏

Scam. 3 blue tablets that last for a total of 6 days. No response from web form or email. Can't contact them at all for a return. Avoid them

As other reviewers have said this product is a scam. Whilst they responded quickly when I first complained - saying that they were still using old packaging - I have heard nothing more now that I have asked for my money back.

Not a product lasting 10 years but a plastic pot with some blu tablets which last a couple of days. Total waste of money. Wish I had reviewed first.

Terrible product, terrible company - it's completely mis sold. The tablets only last 2 days, and the company do not honour their promised money-back guarantee. Avoid this company!!!!!!!

Completely misadvertised and mispriced. Still trying to contact them about the 30 days money back guarantee which I assume will never come through as the whole thing seems to be a scam

As others have said, complete scam.
Dont be pulled in by the fake details

This is an absolute scam. When it arrived it is not labelled as hydro bead but called jue fish. The advert said last 10 years but the disks inside say they last 2-3 days. Really not worth the money!

It’s a scam - it’s cheap blue toilet cleaner in a plastic pot. The packaging itself says it lasts 2-3 days not the 10 years as in advertising. Wish I’d looked here first.

These are just plastic containers with 3 blue chemical toilet blocks that last 2-3 days. It is a scam. Do not buy these. I emailed and they said it’s the plastic cases that lasts 10 years, not the cleaning product. They didn’t even say Hydrobead, they are Jue Fish which you can buy for a few dollars on American websites. Total scam.

Wish I too had read this first

Taken in by an Instagram scam claiming to have some kind of ionising effect to clean toilets and last 10 years .
The packaging is virtually impossible to read and is called Jue Fish .. Enclosed is a plastic container and what can only be described as 3 ‘Bloo-style’ tablets .
There’s no way these will last 10 years ….., I’ve only just popped it in my cistern , but from what others state , I’ll expect it to last 2-3 days if I’m lucky …..
AVOID AT ALL COSTS
Trading standards should intervene !

Absolute scam. I should have known better. The product that comes is marked 'Jue Fish' instead of hydrobead, and it is actually 3 toilet discs that last 2-3 DAYS each. Even if the 10 year claim is way too good to be true, I would have expected the product to last longer than a couple of DAYS. It comes out to a cost of over £10 per 2 days. My own fault for not looking into it further before buying. Don't make the same mistake!

As others have pointed out the advertisement was completely misleading I paid £35 for a plastic tub and 3 toilet blocks! I really feel this is a scam business the advert claims were completely misleading. Pay once and it lasts for ten years!! Trading standards need to look into this company. Absolutely disgusting behaviour to sell something under false pretenses!