Take Wellness Avis 

111
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Although not the original supplier of my Jacuzzi, when I contacted them for service, I was offered a service call within a week vs 6-weeks from my original dealer. Engineer Sam attended today, took ti... Voir plus

Noté 5 sur 5 étoiles

Absolute top notch service. It was delivered and installed within 4 days or placing order. Had to take out fence panel and dismantle neighbours side gate to deliver through his garden and over his flo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased our Tub from Hydropool Cheltenham. We were newbies and slightly apprehensive about the maintenance and care issues. Simon and his team have been so helpful and nothing seems to be too mu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently bought an ex demo hot tub from Take Wellness in Pontyclun. It’s been absolutely wonderful and has really helped with my chronic pain. I use it every day. The customer service is second to non... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jacuzzi
  2. Jardinerie
  3. Constructeur de kiosques/pavillons de jardin
  4. Service de réparation de spas
  5. Magasin d'articles de sauna

Écrit par l'entreprise

TAKE Wellness award-winning hot tubs and swim spas combine pioneering features and exceptional quality with low maintenance to create an exceptional spa experience in the comfort of your own home. Visit our showrooms in Cheltenham and Cowbridge, to view the range of premium products, saunas, BBQ's, gazebos, pergolas and other amazing outdoor living solutions.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(111)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Answered all my questions with great advice and solutions

20 juillet 2023
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Réponse de Take Wellness

Thank you for your review Lynn. We are so pleased that you're happy with the service you've received. Please get in touch if you need any further help or advice.

Noté 5 sur 5 étoiles

Popped in here a week or so ago as I…

Popped in here a week or so ago as I was in dire need of some bits and pieces. Can’t seem to find anything local these days but Laura had absolutely everything I needed and recommended some extra bits and pieces so I’ll definitely be going back now. Highly recommended 👍

8 juillet 2023
Avis spontané
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Réponse de Take Wellness

Thank you for your review Nick! It's great to hear that we were able to pick up the chemicals you needed from our showroom. We look forward to welcoming you back to our showroom in the near future.

Noté 5 sur 5 étoiles

Top service from Take Wellness

Top service from Take Wellness. Staff are lovely and friendly. Instal went very smoothly with no issues at all and they take their time to explain anything you are unsure about. I’d 100% recommend them to anyone looking for a hot tub jacuzzi. Thank you !!

7 juillet 2023
Avis spontané
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Réponse de Take Wellness

Thank you for taking the time to leave us a review Greg. We are so pleased to hear that you're happy with the service you have received from us and would recommend us.
Enjoy your new hot tub!

Noté 5 sur 5 étoiles

Quality service.

From sales to prompt professional installation.nothing has been too much from Laura and two very knowledgeable and capable delivery guys. Answered all our questions and got us up and running quickly.

23 juin 2023
Avis spontané
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Réponse de Take Wellness

Thank you Gary for taking the time to share your experience of purchasing your hot tub with Take Wellness.
We are thrilled that you're happy with the service received both in the showroom and on delivery.
We hope you and your family are enjoying your new hot tub!

Noté 5 sur 5 étoiles

Love these guys

Love these guys. Keep my hot tub sparkling and always go the extra mile when needed. Thanks!!

10 juin 2023
Avis spontané
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Réponse de Take Wellness

Thank you for your review Elaine!
It's great to read that you're happy with the service you receive from us.
Thanks for your continued support.

Noté 5 sur 5 étoiles

Easy ordering & free/quick delivery

Easy ordering, free and quick delivery.

24 mars 2023
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Réponse de Take Wellness

Thank you for your feedback Olivia. It's great to hear you're pleased with our service! We hope you choose us again in the future.

Noté 5 sur 5 étoiles

Brilliant Service

Simon and the team are fantastic, always A1 service. Great products.

18 février 2023
Avis spontané
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Réponse de Take Wellness

Thank you for your review! We are delighted to hear that you're pleased with the service you receive and our products. We look forward to seeing you again!

Noté 5 sur 5 étoiles

Perfect service

I visited hydropool Cheltenham which had been arranged for me out of hours
Due to my working hours. I was met by John who went through all the options and talked about the right one for the space and amount of people that would be in it. It took me nearly 4 months to get the patio sorted due to issues beyond my control and the whole time my hottub was sat in hydropool Cheltenham taking up space. They arranged the crane to lift it over the house as this was the only way it would get into my garden and on the day the install was fine within a couple of hours. The install day moved at least 3times due to me not being ready but this didn't phase take wellness

14 novembre 2022
Avis spontané
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Réponse de Take Wellness

Thank you for your review Neil!
We pride ourselves on delivering great customer service and being as helpful as possible to our customers.

Noté 5 sur 5 étoiles

Friendly, Amazing Service

From order to delivery our experience of the quality of service, friendly approach and the manner in which our queries have been dealt with has been really great. We couldn't fault it. Laura from TakeWellness has been there every step and nothing has been too much trouble. It has been a real pleasure purchasing our Hydropool 970 and the sauna which is yet to come, but we are excited to take delivery of that in the next few weeks. The video tour of the sauna we received while on holiday was extremely helpful and meant we could get the order rolling before we even got back home. Amazing service, great people! Thank you!

17 novembre 2022
Avis spontané
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Réponse de Take Wellness

What a lovely review Adrienne! We are delighted to hear that you're happy with the service you've received, and we look forward to seeing you again when we deliver your sauna.

Noté 5 sur 5 étoiles

Excellent,professional,efficient

Excellent,professional,efficient. We had a complex instal due to our garden and access but the team went above and beyond to make the process as easy as possible

23 novembre 2022
Avis spontané
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Réponse de Take Wellness

Thank you for your lovely review Caroline! We always aim to overcome any obstacles and hope to see you again in the future.

Noté 5 sur 5 étoiles

Quick service!

I left a message which was returned very promptly! A spare part was ordered and arrived the next day! Great service.

17 octobre 2022
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Réponse de Take Wellness

Thank you for your review Ian. We are happy to hear you're pleased with the service you've received. Don't hesitate to contact us in the future if we can be of any further help.

Noté 5 sur 5 étoiles

Fantastic!!

fantastic service, from start to finish. Steven was a true pro. wouldn't hesitate to use again and would highly reccomend.

18 octobre 2022
Avis spontané
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Réponse de Take Wellness

Thank you for your review Ollie! We are so pleased that you're happy with the service you have received and that you would recommend us! We hope to see you again in the future.

Noté 5 sur 5 étoiles

Superb Hydropool service quality

Superb service quality. Simon and the team have gone above and beyond with the installation of our 14AX swim spa. We had it installed indoors with tricky access over a fence and through a bifold with different floor levels to negotiate. The initial consultation, supply and installation was seamless with good communication along the way. Aftercare delivered by Steve was great too. Friendly, thorough, clear and concise.
This is our second purchase after a hot tub, great fun and good value from Hydropool - fully recommend and a pleasure to deal with.

7 septembre 2022
Avis spontané
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Réponse de Take Wellness

Thank you so much for your amazing review! We have shared your review with the rest of the team, who are so pleased to hear that you are enjoying your new swim spa.

Noté 5 sur 5 étoiles

Good company

Very good pre and post sales support on a good quality swimspa. Tricky installation for which we were given advice on how to build/prep the site for an in ground setting. Overall very pleasant, courteous and helpful. They answer the phones and respond to emails very quickly which is not common these days.

16 août 2022
Avis spontané
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Réponse de Take Wellness

Thank you for your lovely review. If we can help with anything else in the future, please do not hesitate to get in touch.

Noté 5 sur 5 étoiles

These guys are good!

Having bought a tub a few years ago when the service was excellent, we have had reason to contact Hydropoolcheltenham on two occasions.
Prompt, courteous advice via text, email and videos, plus availability for house calls, these guys have been great!

26 juillet 2022
Avis spontané
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Réponse de Take Wellness

Thanks so much for your fab review, David! It really warms our heart knowing the team have achieved what they always set out to do, which is give great service.

Noté 5 sur 5 étoiles

Helpful and responsive local experts.

Helpful and responsive local experts.
Great both when selling me our hottub and being onhand 4 years later to sort out an issue. Highly recommended.

17 mai 2022
Avis spontané
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Réponse de Take Wellness

Thank you for your review, Paul. We pride ourselves on always being on hand to help our customers whenever they need it, be it at time of purchase or years down the line.

Noté 5 sur 5 étoiles

Absolute top notch service

Absolute top notch service. It was delivered and installed within 4 days or placing order. Had to take out fence panel and dismantle neighbours side gate to deliver through his garden and over his flower bed. All completed and reinstated without destroying his flowers. Team remained cheerful and efficient despite the most torrential rain!

4 mai 2022
Avis spontané
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Réponse de Take Wellness

Thank you so much for your fabulous review, Richard. We always like a bit of a challenge! 😁

Noté 5 sur 5 étoiles

Outstanding!

Outstanding! Came to site to discuss our requirements, gave us an hour of time in the showroom, revised the quote a couple of times to meet needs, installed effortlessly and even removed our old hot tub as part of the service. Would highly recommend to anyone

26 mars 2022
Avis spontané
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Réponse de Take Wellness

Thank you very much for your lovely review. We are so proud of our team and very happy to hear this feedback. We will be sure to share your comments with the rest of the team.

Noté 5 sur 5 étoiles

Truly outstanding service

I have been in retail for 30+ years and I was taken back by how courteous & professional these guys were,
I broke a pipe on my hot tub & phoned numerous companies with no success of locating the part, I called Hydropool & rather than dismiss my request to buy a replacement part immediately as other companies did a gent called Simon listened, took my number, used WhatsApp to swap pictures to make sure we were both talking about the same parts, & ensure I did not waste a journey, & on my arrival just before they were closing they double checked the parts were right before processing the invoice, truly amazing customer service,
Thanks to these guys I now do not need to buy a new hot tub but when I do I will only buy from these

23 mars 2022
Avis spontané
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Réponse de Take Wellness

Thank you so much for your wonderful review, we are so pleased to hear that your hot tub is back up and running and really happy that we helped with that. Whenever you need us again, please feel free to contact us.

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