Customer service is so useless. It’s all a bunch of automated systems, which just tells you there’s nothing you can do about your problem. Never order from these bums online.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently had to cancel an item from a partially processed order with HYPE DC. I called up their customer service, and I must say, they were super friendly and helpful. The representative I spoke w... Voir plus
Ordered a pair of puma mostro online only to have my order cancelled because they claim they didn’t have stock yet that size men’s 10 is still available to purchase online. Will never order from them... Voir plus
Terrible service! They sent me a wrong pair of shoes, asked me to send it back before they give me my refund! I have sent it but until now no response regarding my refund!!! Customer service is an abs... Voir plus
À propos de l'entreprise
- Magasin de chaussures
- aussi dans
- Magasin de streetwear
- Magasin de vêtements
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements pour hommes
Informations provenant de diverses sources externes
Shop for a wide range of women's, men's and kids sneakers from Nike, adidas, Reebok and more. Free delivery for orders over $100 in Australia.
Coordonnées de contact
Pitt Street 228, 2160, Merrylands, Australie
- hypedc.com
2,1
Bas
46 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They did ok
Ordered from them online and they contacted me to say the products were sold out but they had an alternative and fixed the issue with delivery.
I'll order from them again
29 novembre 2020
Avis spontané
Online shopping not always best
Went to buy some new converse online that they had, when I bought them the next day they emailed that my size is sold out. But the site still said they had them....
Got a full refund and a voucher for the next time I want something.
5 août 2020
Avis spontané
Shoes not laced
Recently bought vans from hype and they laced one shoe for me to try it on, I purchased the shoes and when I opened them as I got home the other shoe had not been laced. I went into the store simply asking for 1 lace for my van that they didn’t lace and they had none so now I have to go back a third time with my shoes. Ridiculous customer service.
3 janvier 2020
Avis spontané
I'M PICKY AND HYPE D.C ARE FINE.
I have used this site 3 times now and do not have a problem with the quality of product or packaging, box numbers always matches tag numbers on shoes, I have sent back many products to other companies so I don't accept garbage, as for the previous review about poor customer service, like everything else in his post he's wrong and p'ed off about something so he lies to try and discredit the company in every way, my last order was on Sunday and delivered on Tuesday, sometimes they have to ship from Perth so it isn't always this quick. As for customer service I sent a rude email when tracking (not their fault) wasn't up to date on first order and they got back to me in 10 minutes, rang the courier and then let me know what was going on. I have had problems with Reebok, Nike, Hanon(UK) but i would certainly buy from Hype again.
18 septembre 2019
Avis spontané
Bad Customer Service and Product Range…
Bad Customer Service and Product Range - especially the heavily discounted shoes, discounted items are AfterPay, B-stock, factory seconds / defects and online customer returns %100. Telltale sign are; no inner packaging, tages, poorly repacked and of course the huge markdown price - not stipulated anywhere on the website. BE WARY!
23 mars 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.