I wanted to update my review with a more accurate response. After enjoying some of the Serrano ham I purchased, I am very very happy with the product. Yes there was a slight shipping delay but honestl... Voir plus
L'entreprise a répondu
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Unfortunately the manchego cheese wheel was warm when it arrived! Maybe more ice packs are needed. The delivery was super efficient.
L'entreprise a répondu
I’m a repeat customer and have always been happy with the olive oil, DHL let me down with not doing next day delivery but that is nothing to do with them. Would definitely recommend
L'entreprise a répondu
This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... Voir plus
À propos de l'entreprise
- Magasin de jambon fumé
- Fromagerie
- Magasin de produits gourmets
- Service de livraison des courses
- Vendeur de viande en gros
- Mareyeur
Écrit par l'entreprise
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Coordonnées de contact
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Royaume-Uni
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Excellent
817 avis
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A répondu à 100 % de ses avis négatifs
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Great company good service
Great company, prices was fair, fast delivery and very well packaged
5 novembre 2023
A good range of products
A good range of products at fairly reasonably prices when you cannot actually shop in Madrid. The Turon could be cheaper !!
8 novembre 2023
Good quality Spanish food and good…
Good quality Spanish food and good service.This is the second time that I have used their services,and shall continue to do so.
7 novembre 2023
The package arrived damaged
7 novembre 2023
Serrano Ham
Ordered on line, arrived on time and an excellent piece of Serrano ham, thank you. I have ordered from this company before and have never been disappointed
6 novembre 2023
Excelente product and good price
Excelente product and good price. Delivery agent shambolic, no customer care at all…. APC
6 novembre 2023
This shop is amazing!
This shop is amazing!! I called in a panic on a Friday and saved the day with a super fast delivery! I will order with plenty of time next time. The customer service is excellent and the food looks delicious. Highly recommend!
11 novembre 2023
Avis spontané
There was an issue with our delivery
There was an issue with our delivery, but the Iberica team dealt with it efficiently and promptly. Thanks.
5 novembre 2023
Good quallity products and good price
Good quallity products, good price, fast delivery and great customer service
2 novembre 2023
Chopped Serreno Ham more like Mince meat
Impressed with how quick they shipped my order & it was well packaged. Ordered the Chopped Serreno Ham 2kg, it isn't chopped its clearly been put through a mincer. Disappointed with it as the picture on the website it looked like it was going to be little chunks instead we have something that looks like it should be feed to my dogs. It also doesn't have a lot of taste to it unless you have a spoonful of it
7 novembre 2023
Avis spontané
A very quick service with overnight…
A very quick service with overnight delivery, Good quality food. I will definately recommend Iberica Spanish Foof
31 octobre 2023
Incredibly poor products and customer service - avoid!
Incredible... just got a response to a negative review I sent 10 months ago! They had the audacity to suggest their product was up to standard which is frightening for customers. The ham they sent me was completely inedible and would have been a danger to health if consumed. I simply asked for a refund or replacement, neither of which they were prepared to do. Avoid this company as they are dishonest and their products are terrible.
3 novembre 2023
Avis spontané
Fabulous fast efficient service
Fabulous fast efficient service. So pleased with the products. Delicious.
5 octobre 2023
Réponse de Iberica Food
We're delighted to hear that you're so pleased with our products and our efficient service!
Your satisfaction is our top priority, and we're glad to know that you found our products delicious.
Absolute worst experience ever they…
Absolute worst experience ever they sent me spoil churros don’t buy from these guys
8 octobre 2023
Réponse de Iberica Food
We deeply regret the inconvenience you've faced. While our team and courier endeavoured to ensure timely delivery, it's crucial for early morning deliveries, especially of frozen items like churros, that someone is present to receive them. The courier attempted twice, but the restaurant was closed, causing the delay. We appreciate your understanding and are committed to improving our services.
Réponse de Iberica Food
Thank you Alan for your lovely feedback!
We're really happy to hear that you enjoyed our products and that our delivery met your expectations.
Your satisfaction truly brightens our day!
Great product and fast delivery
5 octobre 2023
Réponse de Iberica Food
Thank you for your positive feedback!
We're delighted you loved our product and that our delivery was speedy!!
Que bien!
Que bien! Fast delivery - next day after order. Very nice gift option instead of flowers.
5 octobre 2023
Réponse de Iberica Food
Thank you for your positive feedback!
We're delighted you loved our product, and that our delivery was speedy!! We look forward to serving you again.
Gracias !!
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