Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My package was damaged during transit and returned to sender by Royal Mail. I emailed them and they immediately sent out a replacement order without me having to wait. I have been ordering from... Voir plus
Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.
I've been using ibiza vape club vape liquids for some time. Unfortunately I am pretty well housebound at the moment. It's good that I can order the product on line and know that I'll get exactly wha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.
Coordonnées de contact
Unit 2, Alban Park Hatfield Road, AL4 0JJ, St Albans, Royaume-Uni
- ivcservice@ibizavapeclub.com
- ibizavapeclub.com
4,7
Excellent
660 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hi guys is it possible to pay for the…
Hi guys is it possible to pay for the glass tanks on the sub ohm vape instead of buying the full sub ohm chamber as someone has dropped my 2 vapes and smashed the glass on them both
1 décembre 2024
Avis spontané
Exactly as advertised and great service
Exactly as advertised and great service. Loose boxes are a pain so some sort of multi-pack would be good - pack of 10 perhaps?
1 novembre 2024
Good service as always
28 octobre 2024
Good delivery service
Good delivery service, just it would be great if they could make more discounts for regular customers who spends over at least £50 per month.
Nice packaging and they gave quick response to my email which very important.
Thanks a lot!
12 octobre 2024
The product itself is fine, delivery rubbish
The product itself is fine, which is why I'm a repeat customer...but the 'next-day delivery' always takes 6days!
15 octobre 2024
Réponse de ibizavapeclub.com
Hello Mike,
Thank you for being a loyal customer and for sharing your feedback with us. We’re truly sorry to hear that the delivery times haven’t met your expectations, and we understand how disappointing this must be, especially as a repeat customer.
Unfortunately, deliveries to remote areas of the Highlands can take 3 days, and, as much as we’d love to, we’re unable to influence this further. However, we’re here to help in any way we can. If there’s anything specific we can assist with regarding your order, please don’t hesitate to reach out.
Thank you again for your patience and understanding – we genuinely appreciate it.
Warm regards,
Ibiza Vape Support Team
excellent service from ibiza vape club
excellent service from ibiza vape club
always receive my order quickly.
as a ex smoker vapeing is what he me stop
so when your running out of vape liquid and arrives nice and quick panic over lol
10/10
14 octobre 2024
Great website with all the products…
Great website with all the products easily identified and priced Easy payment procedures to navigate.Happy with free delivery and delivery speed.
6 octobre 2024
I am still waiting for delivery to come
I am still waiting for delivery to come i have now had my 2 free juices but my order still not come its been nearly a week ago so not happy at all
5 octobre 2024
Réponse de ibizavapeclub.com
Dear Alison,
Thank you for reaching out and sharing your experience with us. We’re truly sorry for the delay you experienced with your delivery, and we completely understand how disappointing it must be to wait longer than expected.
In this case, the delay was caused by an issue with our shipping partner, Parcel Force, which unfortunately limited our ability to influence the order further once it was in transit. However, as soon as we were made aware of the delay, we took immediate steps to remedy the situation, including refunding your delivery charge. We also tracked the shipment closely to ensure it arrived as soon as possible.
We’re happy to confirm that your recent reorder has been dispatched without any delays, and we’re hopeful that it reached you smoothly. Please don’t hesitate to contact us if you need any further assistance. We’re here to help and are committed to providing you with a positive experience moving forward.
Warm regards
Ibiza Vape Support Team
First time using
First time using, and very impressed, delivered as promised, will definitely use again
30 septembre 2024
Fast delivery and great product/ price.
24 septembre 2024
My parcel was lost and as soon as I…
My parcel was lost and as soon as I emailed it was sorted and replacement sent straight away! Excellent service
4 septembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.