Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!
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Lisez les avis des autres
My package was damaged during transit and returned to sender by Royal Mail. I emailed them and they immediately sent out a replacement order without me having to wait. I have been ordering from... Voir plus
Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.
I've been using ibiza vape club vape liquids for some time. Unfortunately I am pretty well housebound at the moment. It's good that I can order the product on line and know that I'll get exactly wha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.
Coordonnées de contact
Unit 2, Alban Park Hatfield Road, AL4 0JJ, St Albans, Royaume-Uni
- ivcservice@ibizavapeclub.com
- ibizavapeclub.com
4,7
Excellent
661 avis
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Very happy.
I've been using ibiza vape club vape liquids for some time.
Unfortunately I am pretty well housebound at the moment. It's good that I can order the product on line and know that I'll get exactly what I ordered, and that delivery is quick and reliable. So yes 5⭐️
13 mai 2024
Delivery isn't great
The product itself is perfect. Its the delivery method, I have purchased 3 times now and it has went to the local post office. That in itself isn't a problem, the problem is with the text messages saying that it couldn't be delivered and the card would let me know where it is. I never received a card through the door. The texts need to be more specific in where the parcel is going to end up, either with a neighbour, at the post office or back to the depot.
19 mai 2024
Réponse de ibizavapeclub.com
Hi,
Apologies for the issues being caused via Parcel Force. I have contacted you directly via email to discuss.
Kind Regards
Ibiza Customer Service
incorrect items sent
5 mai 2024
Order incomplete...
Order incomplete.... ordered 9 liquids - only 6 despatched/delivered and took a week to arrive.
Not happy.
21 mai 2024
Réponse de ibizavapeclub.com
Hi,
Many thanks for your review.
Apologies for the error, I have emailed you to discuss.
Kind Regards
Ibiza Vape Customer Service
The only pipe for me
Great service and I use nothing other than the sub pipe. Breaths perfectly.
14 mai 2024
Easy to order and speedy delivery.
9 mai 2024
I made a mistake with my order and…
I made a mistake with my order and contacted them by email. I had a quick reply and was told they would sort it out for me. Extremely helpful and service second to none. It was my first time using this supplier but I'll be staying with them now.
24 avril 2024
Simple to order and quick delivery.
5 mai 2024
Product not available at supermarket or…
Product not available at supermarket or online. Attempted to order 18mg/ml that was not available from your online shop. had to make do with 12mg/ml.
1 mai 2024
Réponse de ibizavapeclub.com
Hi,
Many thanks for your review.
Apologies we were out of stock of the 18mg for a short while, I can now confirm this is back in stock on our website.
Regards
IVC Customer Service
GREAT CUSTOMER SERVICE
My original order was delivered to the wrong address, however Vapeclub rectified the problem immediately and I received my order promptly thereafter so a big thankyou for great customer service.
26 avril 2024
I paid extra for next day delivery…
I paid extra for next day delivery because I ordered later on a Thursday but not receive the goods until Monday. I know normal delivery was for orders placed before 12.30pm but it did not state that this applied for
the extra delivery charge.
25 avril 2024
Réponse de ibizavapeclub.com
Hi Pam,
Many thanks for your review.
I have contacted you via email to discuss.
Many thanks
IVC Customer Services
Not delivered no contact until I…
Not delivered no contact until I queried it to be told out of stock still no refund £60 worth
6 avril 2024
Réponse de ibizavapeclub.com
Dear Karen,
Thank you for your review and I’m truly sorry for the inconvenience you experienced with your order.
I’m glad we’ve now processed your refund, and I want to let you know that we’ve since introduced fast free shipping for our orders, which our customers love. We hope this will make future experiences much smoother and more reliable.
If you have any further questions or need assistance, please don’t hesitate to get in touch. We’re always here to help and ensure you have the best possible experience with us.
Warm regards,
IVC Customer Service
The vape liquid is very bad (It burns…
The vape liquid is very bad (It burns in the throat!)
26 mars 2024
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