I have made four attempts to contact Vik now on email and via the phone. Emails get bounced back and phone no response with no ability to leave a message. I need to speak to the team urgently regardin... Voir plus
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2 reasons for 5 stars. 1. Icarleasing, as a company, provide an excellent and competitive leasing service. 2. I was so lucky to deal with Rebecca Phoenix. Rebecca was efficient, quick to respond to... Voir plus
L'entreprise a répondu
Rebecca was extremely helpful, making the whole process as simple as can be. Rebecca was also readily available and helped with all my queries throughout. Even after helping me sorting a vehicle, Re... Voir plus
L'entreprise a répondu
Extremely smooth sailing from start to finish! Quick response time from customer service and vehicle delivered with no hassle and exactly as described. Would definitely use this company again! Vik was... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Coordonnées de contact
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, Royaume-Uni
- 0333 014 5515
- sales@icarlease.co.uk
- icarlease.co.uk
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A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Rebecca at icarlease is incredible!
Rebecca at icarlease is incredible!
She is always on hand to answer questions and is ever so helpful. She was an absolute pleasure to deal with and I would highly recommend the company but even more so Rebecca!

Réponse de icarlease.co.uk
Brilliant and efficient service
Thank you so much Vik Zafar at iCarlease for sourcing me my lovely new car which was delivered this morning! I thought i would have a job getting a car but Vik was so helpful and gave me updates and replied to my emails very quickly.
Thanks Vik, i will be back in 3 years to get another new car with you.

Réponse de icarlease.co.uk
Thank you Vik
Vik offers not just great sales service but also after sales, took me just 20 minutes to get my private plate put on whilst it takes other brokers 3-5 working days 😂 great company great people!

Réponse de icarlease.co.uk
Highly Recommend
Could not recommend this company highly enough. From start of the initial enquiry, March / April 2022 to the car being delivered, December 2022, top draw. No hassle, no pressure. Rebecca Phoenix was so professional, listened and understood my requirements and no pressure to take out a lease until I was ready. Took a few weeks to get resolved, but got there in the end. Thank you ICar and Rebecca

Réponse de icarlease.co.uk
Easy Experience
Clear and timely communication. Straight forward to deal with.

Réponse de icarlease.co.uk
After waiting 7 months not to receive…
After waiting 7 months not to receive my company car with a different company, I was really Pleased with the service and speed Katie at icarlease dealt with me from my first enquiry to me receiving my car.

Réponse de icarlease.co.uk
Couldn't ask for more - a flawless interaction
I made an enquiry through an aggregation web site and had a response within minutes from iCarlease. It was so quick that I assumed it must have been automated, but I replied to that mail with a follow-up query and that was also responded to within minutes by Katie Bantock. Katie dealt with subsequent questions and took me through the order process which resulted in the vehicle being delivered in just over a week. Many thanks to Katie and team.

Réponse de icarlease.co.uk
All that I'd have hoped for!
The team at icarlease were helpful, informative and ultimately ive leased a car from them that's great!
In addition, the lease price was really competitive.
All queries and questions were answered quickly and I wouldn't hesitate from using this company again. Thank you to all the team!

Réponse de icarlease.co.uk
Great Friendly and dedicated Service
Great experience, delighted to have chosen icarclease.co.uk . The car arrived super speedy, and with regular contact/updates from the account manager Craig S. A true credit to the company! I’d recommend any one thinking about a lease car to reach out to this company.

Réponse de icarlease.co.uk
Really good company to deal with and…
Really good company to deal with and they always promptly replied to any queries I had. Car delivered exactly on time and in tip top condition.

Réponse de icarlease.co.uk
Rebecca was very helpful understanding…
Rebecca was very helpful understanding my requirements and looking in the market to find me the right car quickly

Réponse de icarlease.co.uk
Great communication and friendly service
From my first interactions with iCarLease I have been impressed with the service provided. Rebecca who I have mainly been dealing with was proactive in keeping me informed after my initial order was placed and always very quick to respond whenever I had a query. Her colleague Gareth was similarly effective once my car was ready for delivery. I would certainly use this firm in the future when I next need to arrange a lease and would recommend to others.

Réponse de icarlease.co.uk
Seamless experience
Seamless experience - Vik Zafar is an outstanding professional, keeping me updated every so often; the overall experience was smooth and pleasant, from quick credit check to my vehicle being delivered on time with regular updates throughout the process. The cherry on the cake is i never had to spent time on the phone, everything was responded quickly and efficiently via email. Digitalisation of business as it should work everywhere!

Réponse de icarlease.co.uk
Quick efficient service
Rebecca was great at arranging the car with a quick delivery, answered all my questions and kept me updated on the delivery process. The delivery was prompt and the new car arrived spotless. Would recommend.

Réponse de icarlease.co.uk
Excellent from start to finish
This lease company made the whole experience so simple. I have had many dealing with lease companies before and these by far have been the best. They found me a perfect vehicle (one that was actually built) and delivered within a couple of weeks. Would highly recommend this honest and professional company.

Réponse de icarlease.co.uk
Katie Bantok was amazing and so helpful…
Katie Bantok was amazing and so helpful in helping me find the perfect car. Very efficient and answering all of my questions straight away providing the most pleasant experience without any issues. Thank you Katie! I will definitely be back.

Réponse de icarlease.co.uk
Very good service
Very good service, always polite and helpful when I was chasing up my order. Very straightforward paperwork process prior to delivery, Order took longer than originally anticipated, but then again there has been a world wide shortage of new vehicles.

Réponse de icarlease.co.uk
Highly recommend.
Highly recommend.
Customer service (Rebecca Phoenix) was 2nd to none.
Value for money and quick service.

Réponse de icarlease.co.uk
I’m very happy with my new 420i
I’m very happy with my new 420i, Rebecca phoenix was very helpful polite and professional, my car also arrive ahead of due sate which is always a bonus, will definitely be working with Icar lease in the future
Lance

Réponse de icarlease.co.uk
Absolutely grand
Thought I’d take a punt on this company due to there prices and reviews and was not disappointed Vik and Luke were a joy to deal with everything was easy no faffing and I will 100% be recommending to friends and family

Réponse de icarlease.co.uk
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