IE Hub Avis 

477
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to complete as long as you have the information to complete. I found some of it easier than other parts. More company's needed to be added to the list of registered company's. They will share for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have worked with many budgeting tools before but IE Hub is easily the best, most user friendly one I've used to date. The option to share your budget is such a great, unique idea as well which saves... Voir plus

Noté 5 sur 5 étoiles

I needed help with my budget and shared my financial situation with IE Hub. They didn't just do a great job – they made me feel like a real person. The process was straightforward, the team was unders... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simple to use and much quicker than expected. It was extremely useful to me now my income is reduced so I can manage my budget and see where I can make cost cuts. Would definitely recommend this ser... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

IE Hub is a free, online application that makes completing your Income and Expenditure easier and more convenient, allowing you to share your Income and Expenditure information with multiple companies, as well as putting you in control of your financial information.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

477 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(477)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Its good for peoples

They are doing very well
great job
Well done

15 avril 2026
Logo de IE Hub

Réponse de IE Hub

Thank you for your wonderful feedback. We truly appreciate you taking the time.

Noté 5 sur 5 étoiles

Good and easy

These company is very good and it is easy to do, but being old I'd rather talk to a human.

2 avril 2026
Logo de IE Hub

Réponse de IE Hub

Thank you for your kind review. We completely understand some people would rather speak to someone on the phone but pleased to hear you had a positive experience.

Noté 1 sur 5 étoiles

What a load of rubbish

What a load of rubbish, no support what so ever. Don't ring back nor help .
Pointless excersise really.
Avoid avoid avoid

18 mars 2026
Logo de IE Hub

Réponse de IE Hub

Hi Mr Ruddy,

I’m really sorry to hear this has been your experience – I can understand how frustrating that must feel, especially when you’re trying to get support.

Just to clarify, we’re a digital-only service, so we don’t offer phone lines or call-backs. Everything is designed to be completed online, which helps us keep the service free and accessible. That said, it sounds like you may have been trying to reach a company you shared your budget with, rather than us directly.

If you’re having trouble getting hold of a specific provider, let us know who it is and we’ll do our best to help get someone from their team to reach out to you.

We’re here to make things easier, not harder, so we’d really like to help turn this around for you.

Thanks,
IE Hub Gemma

Noté 5 sur 5 étoiles

Strongly Recommend

Simple, efficient system & a sympathetic one too. Strongly recommend, if you're experiencing too much month at the end of the money.

19 mars 2026
Logo de IE Hub

Réponse de IE Hub

Thank you for your wonderful feedback, we truly appreciate your kind words.

Noté 5 sur 5 étoiles

Very efficient and professsional…

Very efficient and professsional standards and response at all times. A friendly service that does its best to help and to reach out to all those in searh of help.

12 mars 2026
Logo de IE Hub

Réponse de IE Hub

Thank you for your lovely review. Your feedback means a great deal to our team.

Noté 1 sur 5 étoiles

IE HUB - Debt Collectors' Best Friend for Sure

I was referred to this business (YES BUSINESS) via my water company because I am struggling with the water bill.

All in all, as I read the questions during the assessment, I realised that it was NOT a genuine support system for people struggling to pay bills and/or requiring financial support. I read the scope and business objectives and found that it is in fact a credit collection analysis tool.

They are used by not only debt collectors but during the processing of Civil Court actions too.

If you are under pressure to pay bills etc and feel as though you are drowning in debt, I can suggest that you contact a registered charity providing full, genuine, impartial guidance and support.

DO NOT provide this or any other so-called financial support business with direct access to your bank account!!!

Good Luck...

UPDATE: Clarification

Further to my recent honest review of IE Hub, I received a detailed response and would like to confirm facts stated by me in original review:

1 - Trust and clarity are incredibly important!
AGREED

2 - IE Hub is not a debt collection company...
AGREED
I at no point claimed or stated that this business is a debt-collection agency. I stated that IE Hub work with debt-collection agencies and generate a core income from that fact.

3 - IE Hub does not have access to customers’ bank accounts and cannot see or control them.
AGREED
I at no point stated that this business would take control of your account. I asserted and re-assert that by providing access they are privy to your banking and DO share that information with debt collecting agencies amongst others.

4 - Customers remain fully in control at all times, and nothing is shared with any organisation unless they give clear consent. Customers can choose to share their budget with any organisation they wish to (this could be a creditor, utilities provider or even a debt collection company who is chasing payments and the customer can use IE Hub to show what the can or can’t afford to pay).
DISAGREE
Well worded but facts are facts and IE Hub DO share date and generate a core income from creditors and debt collectors.

5 - We also work closely alongside charities and independent advice organisations. In fact, services such as National Debtline use IE Hub as part of their support journey, helping advisers understand someone’s situation so they can recommend the most appropriate help, whether that’s budgeting support, debt advice, grants or wider assistance.
DISAGREE
IE Hub core objectives are to generate profit. How they market their aims/objectives is their choice. If genuine independent source of support for people experiencing debt, every charity in the UK and beyond would be accessing this service and promoting to clients.

6 - If you’d be open to it, we’d really welcome the chance to talk through your concerns directly and answer any questions you have.
NO THANKS
I do not have any concerns but deal with FACT and suggest that you use plain English when responding to or 'supporting' clients.

24 février 2026
Avis spontané
Logo de IE Hub

Réponse de IE Hub

Hi Wayne,

Thank you for taking the time to continue the discussion. We respect that everyone is entitled to their view, but we do want to clarify a few important points for anyone reading this thread.

IE Hub exists to help people understand their finances and show organisations what they can realistically afford - especially when someone is struggling with bills. We do not collect debts, make enforcement decisions, or take payments.

A few key facts we want to make absolutely clear:

• IE Hub does not have access to bank accounts. Customers may optionally use secure Open Banking to pull information into their budget simply to save time and avoid manually typing in transactions and income details. This access is read-only - we cannot access accounts, move money, or see anything beyond the information a customer chooses to import.

• Nothing is ever shared without consent. A customer decides if - and with whom - they share their budget. If they choose not to share it, no organisation sees their information.

• IE Hub is completely free for customers. We never charge individuals to use the service. Organisations pay to use the platform so that support remains free and accessible, and we are transparent about this - which is why the business side of our website is publicly visible rather than hidden.

It’s also important to address the point about debt collection agencies. IE Hub is designed to help people manage debt situations - and sometimes, unfortunately, debts have progressed to the stage where an account is handled by a collections agency. That isn’t something anyone wants, but it is a reality many people face.

In those situations, IE Hub helps protect customers by allowing them to evidence what they can and can’t afford based on a full financial picture. However, this only happens if the customer chooses to share their budget. We would never send a person’s information to a debt collector - or any organisation - without their explicit permission.

We also work closely alongside charities and independent advice organisations, including National Debtline, where advisers use IE Hub budgets to help assess appropriate support, grants and debt advice options. You can read more about the NDL partnership here: https://www.iehub.co.uk/business/news/ie-hub-partners-with-national-debtline-to-make-debt-support-simpler/

Our aim is simple: to reduce stress, avoid repeated questioning, and help ensure decisions about repayment are based on affordability and fairness - not pressure.

We appreciate that our approach may not be for everyone, and we genuinely wish you the very best moving forward.

- IE Hub Gemma

Noté 5 sur 5 étoiles

Rwally helpful for someone like me who…

Rwally helpful for someone like me who struggles on the phone and thinking quickly. I took my time and it worked great.

17 février 2026
Avis spontané
Logo de IE Hub

Réponse de IE Hub

Thank you for your kind review. We're pleased you found the process straightforward. We appreciate you taking your time to leave us a review.

Noté 5 sur 5 étoiles

Very helpful experience

Very helpful experience, easy to use. I struggle with mentally getting things down and this app saves you the trouble as it does it for you.

4 février 2026
Avis spontané
Logo de IE Hub

Réponse de IE Hub

We're so grateful for your feedback. Thank you for your support and for sharing your experience. We're thrilled we could help.

Noté 5 sur 5 étoiles

Great budgeting tool

Great way to set out your budget and share with different companies
Already saved on my water rates bill
Easy process too

23 janvier 2026
Avis spontané
Logo de IE Hub

Réponse de IE Hub

Thank you for choosing us and for taking the time to leave a review. We're delighted to hear everything went well and appreciate your kind words.

Noté 5 sur 5 étoiles

Great support

Great support

28 janvier 2026
Avis spontané
Logo de IE Hub

Réponse de IE Hub

Thank you for your kind review. It truly means a lot to our team.

Noté 5 sur 5 étoiles

Simple and quick

Simple to use and much quicker than expected. It was extremely useful to me now my income is reduced so I can manage my budget and see where I can make cost cuts.
Would definitely recommend this service and the fact able to share it means not having to complete the information multiple times.

5 janvier 2026
Avis spontané
Logo de IE Hub

Réponse de IE Hub

Your feedback has made our day! Thank you for your kind review and for taking the time to share your experience with others.

Noté 5 sur 5 étoiles

Really easy and simple to use

Really easy and simple to use, helpful and just an all round amazing idea

23 décembre 2025
Avis spontané
Logo de IE Hub

Réponse de IE Hub

Thank you for your thoughtful review! It's great to know you were happy with our service. We appreciate your support.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus