IGrow Wealth Investments  Avis 286

My experience with iGrow has really been unpleasant. I have tried to get in contact with an agent for close to a week now to simply submit application documents and this has not been made possible to this day.

I have left my contact details and name with multiple individuals within the office and am yet to receive a call from an agent.

Very bad experience and I would not recommend iGrow to anyone

Naledi was very kind and explained everything to me that I needed to know. She was also patient

We are thankful for the prompt answer that we received from a very highly competent and professional team of Igrow Wealth-Investments led by Marilize, Christine, and Kyla who talked with us about the investment options in Franschhoek. We could not be more thrilled to finally be in a position to explore the available properties.

Luvuyo Maqaqa from customer care was very informative and really assisted me. I recommend him to anyone needing assistance from IGrow.

Thank you very much Leigh Mentor for taking us through the process of purchasing our first property!was amazing!!will look for you again soon!!

I can boldly say that when it comes to bonds applications, Leigh Mentor never disappoints. She gives feedback on time, follows up and is patient with clients. Keep the good work up Leigh! iGrow Wealth Investments is lucky to have an asset like you.

Wow where do i even begin 😊. All I can say is that Leigh Mentor happened, she is so patient, she communicate, always willing to assist and her response is quick. Thank you Leigh you are the best. ❤️

Efficient, quick and reliable services and communication from Natasha Janssen. She's always one call away, super friendly with your best interests at heart from application to key hand over. Thank you Natasha

I was assisted by Natasha. She really out did herself during my application. From the viewing till the application approval. Im currentlywaiting for the key handover and really appreciateher help.

NW Msani.

Helped by a lady Called Leslene Gelant. From onset she was so helpful and informative. Easy to talk to and friendly. Doesnt keep you in the dark but constantly gives Feedback. I give her 11/10

I was assisted by a lady by the name of Minnette. She attended to my request within a day. Which is something the others I had asked failed to attend to in more than a month. She was such a star

My experience with Lyle was professional and friendly at the same time. He is very approachable and helpful when you need him for assistance. I would use him again when I'm considering buying a house with Igrow.

Ron Smith has been very helpful, responding to WhatsApp and providing necessary information where required.

BELOW IS THE EMAIL I SENT TO IGROW PERSONAL (TIFFANY BROODRYK, KAREN GROBLER, LINSEY CROWE, BIANCA BOTHO AND JADE PRETORIUS) ON THE 21ST OF FEBRUARY AND TO DATE I HAVEN'T RECEIVED ANY ASSISTANCE

Dear Madam

Trust you are well.

This email will constitute written notice of our intention to termminate our lease agreement for unit 109 Lombardy Meander immediately effectively. We are doing so due to the following reasons; 

1.According to our lease agreement we were supposed to occupy the unit on the 1st of February however the previous tenant hadn't vacated the premises/apartment at my time of occupancy. 

2. The unit was inspected by Robert in my presence and it was in a bad state of which we couldn't occupy. We had a discussion with Jadé Pretorius concerning our disapproval of occupancy together with your Representative and inspector (Robert). 

3.On the 9th of February Jadé Pretorius inspected the unit for the first time with me (Sibongile) and I was told by Mr Pretorius that the urgent repairs but to mention a few; toilet not flushing, Shower leak, Bath mixer having no pressure, the washing Machine socket causing the electricity to trip will be attended to and fixed immediately and rest of the repair list such as the massive wall cracks, wall chips and etc will be attended to at a later stage. This was not done.

4. Mr Pretorius and I had a discussion and agreement on being compensated for the days that we were supposed to have occupied the unit but didn't due to the unfortunate state of this property. I was promised an email by end of business on the 9th of February pertaining this matter yet that hasn't happened to date either.

5. I was informed yet again by Mr Pretorius that the maintenance team will be in contact with me on the 9th or 10th of February and unfortunately that did not happen up until yesterday when I was contacted by Freddy due to the fact that I emailed Mr Pretorius informing him of my dissatisfaction of Igrow's service delivery causing me to terminate my lease agreement. 

We were highly inconvenienced to say the least and have lost all confidence in the lease going forward.  

Please recall that we made a security deposit of R8 250, a lease fee of R1 200 and first month's rent of R8250 and we expect to receive the deposit, lease fee and first months rental refunded in full, since we never occupied unit 109 Lombardy Meander due to the above mentioned reasons.

Great customer service, very knowledgeable and made sure I understood every aspect. Ron Smith was very helpful and extremely patient with. Would definitely want to work with him again.

Ron Smith has been excellent in getting me assisted quite speedily, much more thanks very friendly man

Ron Smit - what an exceptional gentelmen to liase with..I love the safe environment he creates when doing business and also how he makes you feel like a priority all the time.

His work is his honour and this will carry him far.

We need more people like you Ron.

Thank you for all you do.

Ron Smit is the gentleman I have been dealing with in process of the purchase of our first property.

Helpful, kind, assistance and understanding ones needs is what I’ve had thus far on the journey.

I look forward to dealing with Ron and would highly recommend anyone looking for a new home to deal with Ron.

Much appreciated Ron!

Ron Smit was very friendly and accommodating when taking me to view an apartment that I was interested in purchasing.
He made sure to show me different units so that I could get a feel of the space.
He explained future development plans, as well as features of the units. Unfortunately, the apartment isn't entirely what I'm looking for, but he assured me that he'd keep an eye out for something more suitable. On top of it, he was punctual for our meeting. I look forward to working with him in the future to find my perfect apartment. Thanks Ron!