iHealth Labs Avis 

I contacted iHealth labs about an issue I began having with an app when I upgraded my phone. They responded in less than 24 hrs, and after the problem was resolved they checked back again to make certain everything was okay. They made me feel they really were looking out for my interests in this matter.

They have very high-quality equipment and spectacular technical support.

I bought a blood pressure machine a couple years ago and still accurate as it supposed to be . I wonder if the machine needs calibration ? The customer services provide all information i need right a way . Keep up good works , many thanks

The wrist blood pressure monitor works well and the strap is a good fit. My only complaint was that though 100 readings are stored through a battery change date and time were lost. We exchanged several emails and have to say support is outstanding. My suggestions were take seriously for consideration in future models.

I bought a product that ended up not being what I needed. It wasn't their fault (it worked fine). I contacted iHealth and they replied immediately, offering to fix my problem. I said I really wanted to return it. Within a day or two, that dept sent me an authorization code and a mailing label.

I will absolutely shop this website again. Great service.

Recently ordered Covid/Flu test kits. They never arrived and I contacted the company. Without question, they resent me new kits and shipped them to an alternate address. We received them immediately! Not a lot of companies are like this! We’ve also ordered in the past 2 infrared thermometers and a blood pressure monitor from them as well and they are great! Will definitely order again and again from them!

De thermometer zegt 38° en dan weer 36° niet betrouwbaar dus

I bought a Neo blood pressure monitor from Amazon. This has been my favorite monitor. Features I like-Triple check (accuracy check)
Ability to export results and send to doctor
Connect to other apps as tracker
Have multiple accounts for family members, on app
Design of cuff using minimal space (to carry with you)
I had my monitor for about 11 months when I started having an issue with the bluetooth and the battery was draining quickly. I emailed iHealth for suggestions. They responded quickly with things to try. When the suggestions didn't work, they sent me a new replacement. I really like this monitor and am thankful for the replacement and quick response. I also appreciate that they waited until I confirmed the replacement worked before closing the ticket. I've had a few blood pressure monitors, throughout the years, by other companies. This monitor is definitely my favorite.

I purchased a $32. Covid/ Flu A+B Kit with 2 tests from Walmart. Get home and the kit is missing the testing solution. I take it back to Walmart they tell me I have to contact ihealth so I do. They offer to send a replacement that will arrive in 5 days after I won’t need it anymore. No one will issue a refund though I had to purchase another one. Their products are faulty and they have terrible return policies.

Received the iHealth Blood pressure device for a trial about Online shopping and effects on Blood pressure. 2022. Very reliable blood pressure device. Very easy to use. Compact and light. It stores all of your readings and you can transport via email. Long battery life and charges quickly. Its very good. The customer service is great too. My question was answered within a few minutes. Only because I think I need a new charging cord, which is easy to get. A Generic cord. Highly recommended from me.

Excellent customer services. I ordered a blood pressure monitor and the cuff size was too large. They are shipping me a small size cuff to resolve my issue since the larger cuff would probably not allow for an accurate reading. I am totally impressed with this company.

If I could rate zero stars I would! Purchased weight scale in November but it synced once to Fitbit app in January and never again. It does not syn, no matter what I try. We purchased to sync specifically to fitbit tk have one app to share with medical team. Instead I have to manually add everything. Waste of money.

UPDATE
Ihealth did reach out and informed me that it's a Google update that doesn't enable sync. I was provided a number to contact in future but told at this ihealth is waiting Google to update.

I appreciate the contact, but we purchased the scale for it's ability to sync.

Their products are easy to use and work exactly as expected. I had one issue recently that turned out to be on iHealth's end. They responded quickly to my email inquiry and the problem was quickly corrected.

Excelente y pronta respuesta del servicio técnico

Technical service staff is wonderful…!! They knew what was going wrong on my scales… and I was readily able to fix the problem…

I had just purchased the iHealth Nexus Pro scale and after a few readings I got a network error. I called support and was told they had a network problem on their end that should be fixed in about an hour and that they would contact me when the network was restored. It took a little longer than an hour but true to their word I was contacted when the network was back up. Excellent customer support!

p.s. I have been so pleased with iHealth and their products that I added their BP, glucose, oximeter, and temperature monitors. All work great and integrate nicely with their app and the iHealth Cloud.

This is a tracking app that works either with a connection to a glucose monitor or manually. I’ve found it super helpful. At one point, an iOS system update crashed the app and support was super responsive.

This was the fastest customer service I have ever received. Great job

That BP monitor is eating batteries like hell, and I ate to be bother with there advertising to buy more stuff.

Keiwanda in customer services has gone above and beyond. Keiwanda is a credit to the company.
I love my scales and changing my phone the app has stopped working.
Keiwanda has tried tirelessly to help and has now passed me to their Europe office.
All avenues have been exhausted. Keiwanda has tired all possibilities and wasn't giving up.
Thank you
Fingers crossed Europe can help!