iHealth Labs Avis 

Great customer service and excellent equipment.

There was a problem with a product I bought and I contacted their customer service. The customer service team listen to my requests, reply to my email promptly, and strive to help solve my problem with the product. I am thankful for their help.

Gave them two stars for their Covid-19 antigen rapid test. We received a 5-test pack and three of the test tubes did not contain reagents. Only two of the tests were usable. It is next to impossible to get satisfaction from iHealth on defective tests. Very bad.

I identified a delivery issue with my order. I was very impressed with the speed of contacting me and offering a few alternatives to remedy my issue. In the end iHealth has a commitment to Customer Satisfaction that we rarely see today from merchants.

iHealth labs replaced my Covid test kit which was missing a component. Very pleased with the prompt response to my emails and quick replacement. Customer service was excellent.

So grateful for the prompt support I received.

Ihealth replaced my faulty BP monitor with no hassle or fuss. I'm happy with product and their professionalism.

Love the product I purchased. It did run into an issue, but they quickly replaced it. The warranty is just as important as the product for me, so wanted to say they honored the warranty without any hassles.

Customer service was prompt in responding and replacing my defective unit. Within a week, I had a new one.

The customer service team was able to answer/fix my issue within 24 hours!! I was missing a week of blood pressure readings.

I had purchased some iHealth Covid tests via Groupon. After finding out that these kits were potentially not authentic, I contacted iHealth Customer Service. They followed up with their Quality Assurance Team. I emailed pictures of the box as well as a pried open test card. The QA team did indeed determine they were not authentic. I was able to get reimbursed from Groupon for my purchase. The iHealth team was prompt to reply and explained the process well.

Had an error message with my 3 month old blood pressure machine. A tech walked me through a reset and all good.

Had one it broke way to soon , but the people at iHealth took care of me real quick. I text them to say mine broke and I sent them a video they sent me another one within 7 day great customer service !

The iHealth Team Response Time was immediate.

The IT Team is tasked with "fixing the flaw,"
OR ELSE, right?

What separates iHealth from others, though, is "HOW" they treat the customer...Into, Through, and Beyond The Customer's Dark Journey of Uncertainty.

The WHAT (FIXIT) is their Meal Ticket.

Their AFFABILITY and SYNERGY
BUILDS COMMUNITY AND CONFIDENCE.

It's a WIN-WIN and I will be returning to iHealth, as I pay "close attention" to My aging process!!

Real responsive time with my daily log history issue. Great job customer service. So far, no issues with my blood pressure machine and my doctor was pleased with my report.

This is actually my second time contacting IHeath Labs and both times I got immediate responses with instructions on what I needed to do. Both times I had easy instructions and both times it was resolved. Jade replied back to me when I asked her questions and responded back to me quickly after I let them know it was resolved. Thanks Jade G.

KeiWanda, is what made my experience a easy hassle free experience, for me she's an asset to the company very nice personality she answered my questions with no problem at all she didn't seem confused about her answers it was just all around good experience and it didn't last long but she was effective and efficient in a short amount of time and in the days world that's all that matters

The tech was very patient and helpful. I am appreciative that she took the effort and time to help.

The technician that assisted me was very pleasantly helpful and professional. She took her time and the follow up was timely when I let her know the fix she gave me worked. Thank you Keiwanda.