IHOP Avis 

Filthy. 3 location with dirty trash on walkways. Two parties in restaraunt(counting me) at 10.20 am. Others had their food. Two employees walked over very dirty napkin in the busiest walkway in restaraunt 4x with empty hands and would not pick it up, or other two trashy areas. One spot was ice on floor where people walk and ignored the slip and fall risk. I'll never be back. 1. 13. 26 in Longmont Colorado.

I visited the UCF location # 36-211 this am and my server, the ONLY person I saw on the floor was Ethiana. SHE is the only reason I gave 3 stars instead of just 1. And to be fair, I don't know if the restaurant was short-handed, if the manager on duty was filling in the back doing prep or helping cook, but she was the only one I saw running around, greeting and seating guest, taking orders, getting food out and trying to do the bests she could while not showing any frustration and always keeping a great attitude and smiling.

Having been a manager in both fast food and full service restaurants in the 90s, I know what it is like to be short-handed and not have people show up for worth. I would have been rolling back my sleeves, filling in to prep, cook, serve, refill drinks, seat guests, buss tables or do whatever was necessary to expedite and make the guest experience the best possible. I watched as Ethiana greeted guest at both entrances and ran around doing everything on the guest floor. At this pace she easily does 30K steps a day.

I sure hope she is going to school because she will make a great leader, trainer, operations manager, or executive leading my example. Hats off to the young lady from a person who "gets it" which is why I tipped way above the 20%. You did an outstanding job and remained calm, cool, and collected while under fire and when I asked if she was the only server on duty, she didn't b*t*h, complain, make excuses or place blame on her team or management. She simply said the other server will be here in a moment.

I am leaving this on Trust Pilot because I don't trust Google or Yelp reviews. But I sure hope management of this corporation (not just location) see it and take good care of you. You would make an excellent leader in hospitality, healthcare or ANY other field that interests you.

1st order from Monroe IHOP. Food was good. Took over an hour for delivery. No napkins, utensils, butter, syrup, salt and pepper, catsup or any condiments or supplies of any sort. Not impressed with service.

Stephanie was a great help to us and did a good job attending to all our needs. Food was great as well

Beware. All those who go to I hop make sure your shoes are clean or you will be lectured by the waitress or waiter.

ITs sucks I hop doesnt accept AARP or have a discount for seniors!!! oh thats right there is, for 3 items on the menu. Poor customer serv for seniors

I ordered scrambled eggs, hash browns , ham, and pancakes. First and foremost, one syrup is not enough for 3 pancakes. Luckily I have syrup at home but no need to be greedy either. The hash browns are too crispy and brown. I like them soft. When I go in person, parts of the food is cold while others are warm.

This experience was one of the most irritating experiences of my life. It was Christmas day and I brought my family to I hop to have a nice christmas dinner. We all ordered our food and i ordered a breakfast sampler with no hash browns subbing it with an extra thing of eggs with cheese turkey sasuage with 2 ham 2 bacon andoverheard the staff saying I was table 31. My fork was dirty out the wrap and I ask for plastic utensils. Then waited almost 1 hour before my food came and when my food came it had a hash brown on it and no pancakes was with it but my waiter promised it was coming. So I ate my eggs and waited for the rest to come, after 30 minutes we decided it was too long an hr and 30 minutes and all I've eaten was eggs. So we call our waiter over to be told he was not sure why I haven't gotten my eggs and pancakes and my 2 nieces haven't gotten her fruit or a refill on her water in an hr and a half my friend hasn't gotten his pancake, eggs, and 2 extra sausage links and turkey links and I'm still waiting on my eggs and pancakes so overall a total disaster. We spoke with the manager who spoke with her team in the back to remedy the situation and said the best she can do is 10% off. After waiting what felt the the entirety of an NFL game that wasn't acceptable. I told her she can ring me up for the eggs and I didn't touch non of the other food because I was upset that not everyone had all there food including me. I hope everyone else Christmas dinner was delightful because the prince invaded mine.

2 starts for the eggs 0 for the service

We don't mind a wait as we are patient and enjoy one another's company ( my wife and I) but we won't be back because apparently our wait included our food sitting under the heat lamp in the kitchen. Our server seemed to be rushed, perhaps in the weeds and I would suggest fewer tables per server or have food runners. As expensive as everything is, its salt on the financial wound to get poor quality food And service. We won't be back.

Today at balajat IHOP branch -
So, it was like me craving for crunchy Belgian waffles and yes craving succeed. However, my daughter ordered split combo whereas the pancake ain't cook in the middle😞..oh that's bad!

The kitchen should be very careful on how to serve the food especially on breakfast. It might spoil the taste buds for the whole day of the person who eat raw food and or uncooked flour on their pancake.

But there's a thing, the server named PRAMITA really knows her job; from how she was trying to pleased us and turns the disappointment to gratitude.

Hoping the company value this kind of employees.

Thank you PRAMITA🫂😘
I give you ⭐ ⭐ ⭐ ⭐ ⭐
Kitchen I give them ⭐ ⭐ ⭐

Came in to eat breakfast, and my experience was just off the charts, they were very attentive, and my meal came out hot, and very delicious, and in a timely manner. I will be returning to this IHOP again soon. Thank you IHOP. ☺️

Me and an acquaintance went to IHOP on brained Rd in Chattanooga tn this morning. I was surprised the parking lot was empty. It was about 945am. When we went inside it was cold. Outside it was about 30 degrees inside you needed a jacket. One of the servers was wearing one. There was no one to greet us except the man vaccing the floor. But others came out of the kitchen and seated us. She took our drink orders for coffee and hot chocolate and water. She returned after several minutes with the hot drinks then took our orders. My girlfriend ordered 2 blueberry pancakes and 2 slices of bacon. I ordered 3 original pancakes and 2 pieces of bacon. By the time the food was brought I was on my 2nd coffee and my girlfriend had finished her hot chocolate. The food was not warm. The original pancakes I had didn't melt the butter placed on top of them. But we did get water when the food was served. The bill was 30.00 for the food and drinks. I gave the waitress a $15 tip because I am not going to ever return there or bring anyone I know to IHOP. Besides the place will close though I hope and pray that the practices of the people there will change for the better. Serving cold food and being inattentive to customers are not good service practices.

Our server Tracy was very friendly, courteous and very professional. She answered our questions regarding our orders and made sure to repeat the order back to us. She came back to our table frequently to make sure we were OK or needed anything else. We have been to other ihops before and were very disappointed in the past. With Tracy being at the Bailey Boswell Ihop we will definitely be going back and will ask for her specifically. Great job Tracy.

Found baby ROACHES coming out of my lemons on my table and looked across the aisle and they were all over the wall and booth. The manager stated he didn't have time to address the issue and their employee stated he has rold.them to.l bomb the place but yet they are still serving food!!! This was at the IHOP off of Lemay Ferry Rd in South County St Louis MO.

I would order more often but your log in page takes me to Siri (Apple phone) browser. When I try to go to chrome it says oops something went wrong. I do not use this browser and can not login to order food. Disappointed 😢

I Love IHOP food, so believe me when I say I have more experience with their app than the typical person, because I go there so often. The app is simply terrible for earning rewards. It seems almost daily there is some technical issues that prevent access to your "Pancoins" points, and also with adding receipt codes to your account. This app is constantly giving me errors (almost every single time) I try to check my balance, add a receipt to my account, or redeem points. I scan my receipt and it either says "we are having trouble reaching that, please try that again", or "oh flip! We can't seem to reach rewards right now" and it will not show my current balance or allow any reward based features such as adding or using them. This means if I was at a resturaunt and wanted to use my points towards free food, I wouldn't be able to most days. More often than not, when I scan a receipt to add more points from a purchase, it says "you can only add one receipt per day, you've reached your limit" (or something similar to that) when I haven't even added one that day. This means I have to email customer service every time I can't add a receipt, and they usually do it for me a day or so later, but thats an extra annoying and time consuming step I shouldn't have to take, that is what the apps "scan receipt" feature is for. I have mentioned this to customer service several times, in hopes they would forward my complaints to the relevant department to fix these issues, but so far nothing has been resolved. The app is easy to navigate and use when it works, it is structured nicely, and I feel the actual reward for purchases are fair, it's just a rare occasion I can actually earn or use your points easily. They need to fix this, it honestly makes me visit less knowing I'm not earning the points I should be easily, and feeling like I'm being cheated. It seems to me that the more you earn, the more frequent the app issues are. If these glitches/issues didn't exist, I would give this app a 5 star rating, but because it hardly ever works right, they get 1 star. As for the actual customer service department, they actually seem to be a professional group that have been helpful to me when I have reached as a result of the app issues. They respond pretty quickly, always seem to be friendly and professional, as well as helpful. They just can't do anything about the app itself, but this is not their fault. I do feel as though customer service is a good group of people, and they would get 5 stars from me. IHOP, fix the app issues and I will come back singing high 5 star praises. (And yes I am running the latest version of the app)

I love the IHOP in Peachtree city Georgia there’s a waitress there name her is Alexa she is only one I will ask for at ihop waitress she’s so sweet to my brother and I my friend she knows our order completely she so fun to be round she makes fun being there going be there fun she always is always happy she always talks about her family and her children. I love. I that hope she get read this review cause she is awesome she the only reason we that go that ihop because we love her so much as as a waitress the one in Fayette it’s gross i’m not even gonna go in detail but I would never eat at the Fayetteville location again I had a bad experience there!! Not in Peachtree city so you’re looking for a great I hop go to the one in Peachtree city and asked for Alexa she awesome the only reason I’m writing this review your company an awesome restaurant I love everything about the peachy city location and we love that one waitress thank you for taking the time read my review if you can let her read this I appreciate it

The restaurant was clean and everyone was friendly our server was funny and made our day her name was gina it seemed like everyone was working together and helping each other out

The food was delicious and hot and came out in a timely manner. Regina was our server she is really nice and good at her job. The whole staff was friendly and seemed really happy. Definitely will be returning.

I ordered the chicken spinach crêpe for delivery through GrubHub; but where was the chicken? The crêpes were so flat, the majority of what I had was spinach and cheese. Years ago this was my favorite meal and I decided to try it again after ordering it in Maui in August, and they served it the way it was originally served with “chicken”, spinach with hollandaise sauce. Unfortunately, again here in Utah I was disappointed when my order arrived and it was so flat there was virtually no chicken to find…waste of money. I had to add my own chicken. I’m giving it two stars because the overall flavor was the same as the original. Another restaurant that will probably soon bite the dust, because of their poor quality and service.